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beno99's avatar
beno99
Just browsing
23 days ago
Solved

Volt Speed Boost

Morning all, 

I am an exisiting O2 customer, and signed up to Virgin as a new customer on 22/7.

My O2 data has doubled and is showing as active, but my Virgin speed had not yet doubled. Is it abnormal that they activate asynchronously? I'm aware it can take up 14 days but that will be on the 5/8, so I accept I'm preempting this. 

Any advice is appreciated

  • Hi beno99 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to help :)

2 Replies

  • beno99's avatar
    beno99
    Just browsing

    Forgot to add, I logged into both accounts on the website to link them on the 22/7

  • Hi beno99 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to help :)