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ScottieB's avatar
ScottieB
Joining in
7 days ago

Volt benefits and free netflix not added to my virgin media account

I have had the upgrade from 02 but my broadband hasn't been upgraded from 500mb to 1gb yet.

Have also spoke to a manger about my free netflix who confirmed I should have this but have not been sent any link or code as of yet.

Can someone please get in touch to have this sorted out please as finding it all very frustrating.

1 Reply

  • Hi ScottieB 👋 Welcome to the community forum! Thanks for joining and making your first post. 

    Sorry to hear you have concerns about your VOLT benefits and Netflix activation. 

    We'd need to have a look at your account to see what's happening and offer further support. I will send you a PM - please keep an eye on your Inbox 📩 in the top right corner of the page for a message. 

    We can return to this public thread with another update when possible. Thanks for your patience in the meantime! 🌞