I have had the upgrade from 02 but my broadband hasn't been upgraded from 500mb to 1gb yet.
Have also spoke to a manger about my free netflix who confirmed I should have this but have not been sent any link or code as of yet.
Can someone please get in touch to have this sorted out please as finding it all very frustrating.
Forum TeamHi ScottieB 👋 Welcome to the community forum! Thanks for joining and making your first post.
Sorry to hear you have concerns about your VOLT benefits and Netflix activation.
We'd need to have a look at your account to see what's happening and offer further support. I will send you a PM - please keep an eye on your Inbox 📩 in the top right corner of the page for a message.
We can return to this public thread with another update when possible. Thanks for your patience in the meantime! 🌞
It's all been sorted out now thanks
Can you mark this as Solved please. It may help others, thanks.
Forum TeamHey ScottieB,
Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you had with your Volt benefits and Netflix being added to your account; however, we're glad that it's all been resolved for you now.
Additionally, if you have any issues or questions now or in the future, please don't hesitate to let us know here, and we'll be happy to assist you.
Kind Regards,
Steven_L
Forum TeamHi All 👋 Just returning to this public thread to keep it updated.
Thanks to ScottieB for keeping me updated!
They confirmed it's now all been sorted. Glad to hear it! Let us know if there's anything else outstanding you need help with.
Wishing you all the best. 🌞
