Forum Discussion

Adduxi's avatar
Adduxi
Very Insightful Person
23 hours ago

Losing Customers

Some interesting news on TBB ...

Virgin Media O2 sheds 51,400 broadband customers in last quarter | thinkbroadband

Snippets I noticed in particular 

"we have continued to be disciplined delivering growth in profitability"

"the mobile contract base contracted by 73,600 contracts"

At least, if some of the 51,400 are "older" contracts, then the load on the mail server will get lighter  :-)

1 Reply

  • Mr_K's avatar
    Mr_K
    Knows their stuff

    That's weird especially when their customer service has just won an award...  https://www.which.co.uk/news/article/the-which-shoddies-2025-aH3Ht8d88q1Z