Forum Discussion

unicorn62's avatar
unicorn62
Just joined
5 hours ago

Email verify

Hi

Are emails from [REMOVED]@virginmedia.com and [REMOVED]@virginmedia.co.uk both legitimate?

I received the following email from the UK email address after signing up:

Hi there,  

Thanks for contacting Virgin Media about getting some of our services. It's great to hear you're thinking of joining us!

We'd like to talk to you to as it appears that some information that we need to process your order was missing. This will help us take the next steps towards getting signed up, so just call our team on 0800 052 7588.

As we need to look further into the details of your order before we can go ahead with your install, any pre-payment that you have made online will not be processed until your install date has been confirmed.  

We're looking forward to hearing from you!

 

Kind regards,

The Virgin Media team

 

Is this legitimate? Im struggling to get any proper help from Virgin on this as they say its too early to track my order. I need to know if I have signed up to something legitimate or not.

 

Thanks

1 Reply

  • Hi unicorn62 

    Thanks for posting and welcome to the community.

    This is indeed legitimate so please do not worry :)

    Best wishes.