Latest Phishing News 05/06/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Ver...
Hi, I have a package with virgin media that includes Netflix, the account that is included keeps getting hacked.I have gone though all the usual steps sign out of all devices using a unique password, however this hasn't stopped the issue. This has ha...
Hi, Received a letter that on 2 May Nymaim was detected. I understand this is a windows trojan. I have scanned all our windows machines with Defender full scan and also Malwarebytes. Nothing found. I have read a fair bit on line about many people rec...
When I switch on web safe on my virgin account the toggle flips back with a message saying 'settings not changed, try again later' I get the same message each time I try.
Hi there, VM communityI am trying to block some gaming websites to disallow access for our kids using Virgin's Child Safe. I do not want to block all game sites, just selected ones. I tried using the "Blocked Websites" feature to add websites that...
OK, so had a call from this number, [MOD EDIT: Potential spoofed number], foreign female, wanting to talk about my account. Didn't ask for a name, just to talk regarding my account, wouldn't let me get a word in edgeways, jabbering on. Probable SCA...
My e mail has stopped working. Mail client asking for password and 'unable to verify account'. Tried logging into my mail via the My Virgin Media link and I just get a message saying that it's unavailable and may have been locked as a security preca...
I keep getting sent somebody else’s emails. It’s been going on for months and months and nobody has done anything. Now I’m getting there 02 emails as well. I’m thinking of raising a GDPR complaint. Anybody else got this problem?
