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Latest Phishing News 17/09/2025
Latest Phishing News 17/09/2025 We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: Dear Valued Customer, Your account [xx.xxxxx@ntlworld.com] has been blocked due to the expiration of your Antivirus Protection plan (Expiry Date: Wed,17 Sep-2025). To continue using our services, you must renew your subscription. As per our policy, failure to renew your antivirus protection within the next 48 hours will result in the suspension of your account, and it may be permanently deleted from our system. Please review your plan status below: Please review your plan status below: Account Number: #UK88983474 Subscription Plan: Antivirus Protection Plan Status: Expired Expiry Date: Wed,17 Sep-2025 Renew now Email 2 Hello, Your storage is nearing its maximum capacity. Immediate action is recommended to prevent service interruptions. Current Usage: 98.5% of Capacity Account: xxxxxxn@ntlworld.com Alert Date: Wed,17 Sep-2025 Storage Used: 49.25 GB / 50 GB Status: Critical Backup Status: Partial Location: US West Performance: Degraded Expand your storage now with our special 80% discount on premium plans. Offer expires in: 04:12:00 Upgrade Storage Plan © 2025 Cloud Services Inc. All rights reserved. Email 3 VlRGlNMEDlA Dear Customer xxxxxxxxx! We have recently received 42 complaints about your email account. This is the final warning before your account is suspended. Account ID: UK-898-058-556 Complaint received from: VlRGlNMEDlA - UK - United Kingdom Complaints: Sending malware and viruses In the last three days, thousands of spam messages have been sent from your email address. We now need clarification to prevent email accounts from being deleted within 24 hours. We recommend installing an antivirus program. We'll select the best one for you. Check for viruses
Hacked Email Accounts
Hi. I have 2 old ntlworld email accounts that have been hacked. I am currently facing various threats and demands for bitcoin payments. I am no longer a Virginmedia customer and cannot access my account to change the passwords. I no longer use the accounts and would like them deleted. I thought they would become inactive after 90 days but after a year they are still live and active. Can you please help?Virgin Media is a Scam
I've been on various calls and emails with you for over a month. Someone is using my email address to set up their account - this is a huge violation of GDPR for me (and for the scammer frankly, as I can see their bills). I've lost years of my life being passed from one useless agent from call to another. Raised several complaints with your Data Security team on email but they're equally as useless. You should know better in 2025. If anyone not incompetent works for this company, do put me in touch with them. I want all of my personal data removed from your systems. I am taking legal action.Latest Phishing News 12/09/2025
Latest Phishing News 12/09/2025 We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: MyVirginmedia.com Email Dear xxxxxxxx@blueyonder.co.uk, We emailed you a month ago to let you know about changes we are making to our Terms of Service and Privacy Policy. These changes are key steps towards creating what's next for our consumers, like you, while empowering them with transparency and controls over how and when their data is used. in order to continue to access your Mailbox after August 17th, 2025, you will need to Confirm you accept the Terms of Service. Click here to Re-login and Update now! If you do not want the new Terms of Service and Privacy Policy to apply to you, you will no longer be able to access your account from August 17th, 2025. Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here.Virginmedia respects your privacy. For a complete description of our privacy policy, © 2025 Virgin. Email 2 Your Services Agreement made clearer Hello, You're receiving this email because we are updating the Virgin Media Services Agreement, which applies to one or more Virgin Media products or services you use. We're making these updates to clarify our terms and ensure that they remain transparent for you, as well as to cover new Virgin Media products, services and features. The Virgin Media Services Agreement is an agreement between you and Virgin Media (or one of its affiliates) that governs your use of Virgin Media consumer online products and services. You can read the entire Virgin Media Services Agreement here. You can also learn more about these updates on our FAQs page here, including a summary of the most notable changes. The updates to the Virgin Media Services Agreement will take effect on 30 September 2025. If you continue to use our products and services on or after 30 September 2025, you are agreeing to the updated Virgin Media Services Agreement. Virgin Media Statement > Frequently Asked Questions > This email was sent from an unmonitored mailbox. Privacy Statement Virgin Media Corporation, Email 3 From: 02_Virgin <xxxx.xxxx@aol.com> Subject: 'Bill is ready; Review [Contains Fake PDF "Bill"] - Do not openF-Secure - Advanced Security - Unlimited = 15 devices
I recieved offer email about Advanced Security from F-Secure and saw that for £30 per year I could have Advanced Security " "which protects an unlimited number of devices for just £3 per month (first three months free) or £30 a year" ... Dated 23rd July 2025. I already have F-Secure via VM, but I noticed that I have 15 device license and none spare. I contacted F-Secure who really don't know what Unlimited means... 07/25/2025 02:42 PM GMT Hazamuddin M 07/25/2025 02:43 PM GMT The unlimited devices for Virgin Media offers was set by default at 15 devices .. " Regarding the unlimited device offers, it is actually by design, cutomers may purchase more licenses then the default numbers 15 and up-to 25 The terms unlimited is a reference to a household capacity, in the nature that F-Secure is a consumer type You product and not for business/enterprise purposes" I'm pretty sure this is illegal ... offer that is not fulfilled.Virgin Media blocking email from outlook.com
All emails from our club email account (outlook online) are being refused by Virgin media for any blueyonder.co.uk email addresses: Generating server: GV4PR07MB10290.eurprd07.prod.outlook.com [To] "anyone"@blueyonder.co.uk Remote server returned '554 5.4.0 < #5.4.300 smtp;550 5.4.300 Message expired -> 421 4.2.0 MXIN618 Temporary SMC Policy Violation detected, retry later ;id=PKb0uoEA0d0pmPKb0uIZQy;sid=PKb0uoEA0d0pm;mta=mx7-prd-nl1-vmo;dt=2025-06-11T14:30:22+02:00;ipsrc=52.101.84.46;>' Original message headers: Received: from PA4PR07MB7309.eurprd07.prod.outlook.com (2603:10a6:102:d0::23) by GV4PR07MB10290.eurprd07.prod.outlook.com (2603:10a6:150:297::14) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8813.30; Wed, 11 Jun 2025 10:59:23 +0000 Received: from AS8PR07MB9493.eurprd07.prod.outlook.com (2603:10a6:20b:636::18) by PA4PR07MB7309.eurprd07.prod.outlook.com (2603:10a6:102:d0::23) with Microsoft SMTP Server (version=TLS1_2, There's more header information available - I just put the first few lines to show the source. This has been going on for a week now, and is becoming seriously problematic. It appears to be a virgin media configuration problem. Can anyone in virgin media resolve this please?Latest Phishing News 29/08/2025
Latest Phishing News 29/08/2025 We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: Storage Notification Storage Limit Reached Your cloud account has reached its maximum capacity. New files like photos, videos, or backups may not be saved and are at risk. Usage: 49.9 GB / 50 GB User: xxxxxxxx@ntlworld.com Expires: Sat,23 Aug-2025 Current Status: Pending Backups – At risk Cloud – Sync stopped Device Sync – Slowed As a valued customer, you can activate a premium storage upgrade with a limited-time 85% discount. Hurry, this offer ends in 3 min 58 sec Upgrade Storage Now © 2025 | Cloud Services To remove yourself from our list, simply write to: 710 Summer, NY, NY, 11422, US Email 2 VlRGlNMEDlA 📩 Invoice: 22 Confirmed via Your Account To: xxxxxxxxx@blueyonder.co.uk Date: Mon,25 Aug-2025 Confirmed by: VlRGlNMEDlA (virginmedia.com-blueyonder.co.uk-ntlworld.com) Reason: Malware & Spam-Sending Your e-mail address has in recent days been used to send spam e-mails, putting users at risk. Please confirm this now to prevent a 48-hour suspension of your account. Protect your data and install the recommended security software in our antivirus program. Our experts have found the perfect solution for you. Start Virus Scan Now To be removed from our list simply write to us at : 2920 Waino Row,Quitzonberg, NC 08795-7583,,TN,AK,59484-2027,US Email 3 VIRGINMEDIA Digital Security Solutions Customer Center Security & Protection Service Interruption Your security service has been interrupted. Renew now to maintain uninterrupted protection. Dear Customer, Important Notice Regarding Your Security Package Your security package expired on Fri,29 Aug-2025. Warning: Without active protection, your personal data and devices are at increased risk. To ensure the continuity of your protection, we strongly recommend renewing your subscription immediately. Continue enjoying our proven all-round protection for your digital security. Renew Now Secure renewal in just a few steps Your Security Benefits at a Glance: 24/7 Real-Time Protection Continuous monitoring and security Privacy & Data Protection Highest standards for your data Advanced Virus Detection Cutting-edge threat identification UK Quality Standard Trusted and proven reliabilityLatest Phishing News 27/08/2025
Latest Phishing News 27/08/2025 We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: HIGH PRIORITY Dear xxxxxxxxxxx, Our security systems have identified anomalous behavior patterns associated with your email account. Multiple automated messages have been sent from your account in the last 72 hours, which is inconsistent with your typical usage. This activity suggests potential unauthorized access to your account or malware infection on one of your devices. Immediate action is required to protect your account and data. Recommended Security Measures 1 Scan Devices Run antivirus software on all devices that access this account 2 Change Password Update your password with a strong, unique combination 3 Enable 2FA Activate two-factor authentication for added security Note: Failure to address this security concern may result in temporary restrictions being placed on your account to prevent further suspicious activity. Review Your Security Report We've prepared a detailed security analysis with specific information about the detected activity and step-by-step instructions to secure your account: View Security Analysis This secure link will expire in 24 hours for your protection. If you did not initiate this request, please contact our security team immediately. Protecting your account is our top priority. Please take these precautionary measures to ensure the security of your information. Sincerely, Network Security Team Account Protection Division SecureNet Logo This message was intended exclusively for: XXXXXXX@virginmedia.com Please do not reply to this automated message For assistance, contact our Security Helpline: 1-XXX-123-XXXX-(24/7) © 2025 SecureNet Services. All rights reserved. Email 2 Virgin Media | O2 Customer Service Security & Protection Important Your Protection Has Expired Your security service has been interrupted. Without active protection, your data and devices are at risk. Dear Customer, Your security package expired on Wed,27 Aug-2025. Renew your subscription now to continue enjoying comprehensive protection. Activate our trusted all-around protection immediately and benefit from: Protection against viruses, malware, and phishing attacks Enhanced identity protection for your online accounts Safe browsing even on public networks Automatic security updates without any hassle Ensure your security now – just click to renew. Renew Now Renew now to avoid any interruption. If you no longer wish to receive these messages Unsubscribe , or please write to: 8 The Green #21049, Dover, DE, 19901 Email 3 This email was generated and delivered specifically for XXXXXXX@ntlworld.com Subject: We have received several complaints regarding your email. Dear user, Your email address has sent thousands of spam emails in the last three days.We need clarification from you to avoid your email account being deleted. This usually happens due to viruses installed on your devices that are constantly sending spam messages, or due to the fact that your email account has been hacked. We recommend that you install an antivirus program and perform a full scan to remove any existing viruses. Automatic sending of spam can lead to permanent ban of your account. However, we will first ensure that you are not responsible for this and guide you through the process to eliminate the root cause. See our scan report: XXXX://XXX.LINK REMOVED /account/report Best regards. Image removed by sender.Is this number legit? 0203[REMOVED]
Decided to finally answer this call after constant harassment and they said they were from retentions. I only gave them my email address, postcode and phone no. and got a better deal. I searched the number online afterward because my phone registered it as a suspected scammer and found many users commenting that it is a phone contract scam number. My internet was momentarily disrupted as they said it would, so it would seem legit, but I think they may have hacked my internet. Please help, many thanks
