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Virgin calling from a 0788 number
Hi, I received this text after I started an order by clicking on third party deals aggregator don’t recall which one it was. “Hello, You recently made an online application for Virgin Media services. To complete your order please give me a call. kerry on 07885479730” I called and got a “pre contract”. Kerry asked me to setup up a phone pin, and asked for my account details to setup my direct debit. I think it’s legit but I stopped the process cause it seemed fishy. I then received a “pre contract” in my email looking legit too send by webteam@virginmedia.com is this a scam?Virgin Media blocking email from outlook.com
All emails from our club email account (outlook online) are being refused by Virgin media for any blueyonder.co.uk email addresses: Generating server: GV4PR07MB10290.eurprd07.prod.outlook.com [To] "anyone"@blueyonder.co.uk Remote server returned '554 5.4.0 < #5.4.300 smtp;550 5.4.300 Message expired -> 421 4.2.0 MXIN618 Temporary SMC Policy Violation detected, retry later ;id=PKb0uoEA0d0pmPKb0uIZQy;sid=PKb0uoEA0d0pm;mta=mx7-prd-nl1-vmo;dt=2025-06-11T14:30:22+02:00;ipsrc=52.101.84.46;>' Original message headers: Received: from PA4PR07MB7309.eurprd07.prod.outlook.com (2603:10a6:102:d0::23) by GV4PR07MB10290.eurprd07.prod.outlook.com (2603:10a6:150:297::14) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8813.30; Wed, 11 Jun 2025 10:59:23 +0000 Received: from AS8PR07MB9493.eurprd07.prod.outlook.com (2603:10a6:20b:636::18) by PA4PR07MB7309.eurprd07.prod.outlook.com (2603:10a6:102:d0::23) with Microsoft SMTP Server (version=TLS1_2, There's more header information available - I just put the first few lines to show the source. This has been going on for a week now, and is becoming seriously problematic. It appears to be a virgin media configuration problem. Can anyone in virgin media resolve this please?“Online security changes not saved” error
I’m having an issue with the online security pages when trying to save a website I wish to block I get the following error message “sorry the changes you made were not saved, please try again” Phoned tech support yesterday, they said they had resolved the issue and to wait a day before trying again. The issue not resolved and I’ve tried resetting the hub, different laptop/phone, different browser without any success. can any mods assist?Latest Phishing News 07/07/2025
We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: Email 2: Email 3: Email 4: Email 5:Latest Phishing News 04/07/2025
We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: Email 2: Email 3: Email 4: Email 5:
Spam, fraudulent calls from Virgin.
I've been getting calls nearly every day now from this number 08000525306 & it shows up on my phone as Virgin Media. I've been unable to answer until today & a guy was on the line. Asked to speak to me, gave me my full name & even told me some of my package I had & how long left. And he was calling to see if there's anything they could offer me or discounts on offer, so I needed to just pass the security phase to proceed. When I said I wasn't interested in adding anything or changing anything, he just hung up on me. When I called the number back about 5 minutes later, it went to Virgin Media & the automated voice said, it looks like we tried calling you today. So, is someone in one of Virgin Media's offshore call centres acting maliciously? Because I googled this problem & there's a site for identifying who called you & a lot of people have been getting the same thing. So, Virgin better get to grips with this, or better yet, stop having your call centres abroad in places where telephone scamming is rife.IP Blocked
My emails are being rejected with the following message: "domains@microsoft.com: SMTP error from remote server for RCPT TO command, host: microsoft-com.mail.protection.outlook.com (52.101.194.13) reason: 550 5.7.1 Service unavailable, Client host [xxxxxxxxxx] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/xxxxxxxxxxxxx...." The above link shows the following message: "xxxxxxxx has 1 listing Spamhaus Blocklist (SBL) - Why is this resource address listed? This IP or range has been observed to be involved in at least one of the following activities; sending spam, snowshoe spamming, hijacked IP space, or associated with spam services (web, dns, etc) or bulletproof hosting. For more information, read Spamhaus' listing criteria for SBL inclusion. As a result, this IP is listed in the Spamhaus Blocklist (SBL) Removal process Due to this listing’s technical nature, Spamhaus will only accept delisting requests directly from your ISP. If you require removal from this list, please contact your ISP directly, and ask their abuse team to contact the Spamhaus SBL team." Thanks in advance for your help!
