Security matters
For internet security tips and help staying safer online
744 PostsActivity in Stay safe online
Cannot sign up to Virgin Advanced Security
New Virgin Media user and new to the forum.We are trying to sign up to Virgin Media Advanced Security. We appear to have an F-secure account, but when we login, we are redirected to a page saying the "My F-Secure" is temporarily down for service. Th...
Marai Warning Email - And Other Issues
HiYesterday I had an email from VM (genuine, my account number and name was included in the email) saying one of my devices may have been affected with the Mirai malware and I need to take action. Obviously, we don't know which one, as many of my gad...
Email claiming Virgin Media will close my account
Hi, see attached screenshot. Is this legitimate or a scam? How can I find out?thanks,
Virgin Media hub 4 Firmware
Hello, what is the latest firmware for the VM hub 4? I don’t think my firmware is updating, which is a security concern, mine is currently 01.04.092.07.10.EURO.PC20, when did this one come out? Thank you.
Latest Phishing News 08/10/2024
Latest Phishing News 08/10/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1: ...
Unable to access Online Security settings
I'm having the exact same issue here on my end, how do I turn of WEBSAFE, I cannot access online security settings
VMIS6-MALWARE-F011495900
I keep getting emails from Internet security @ VM telling me a device using my internet is infected with avalanche-nymaim malware and I should use Web Safe to clean my system. All the devices using my connection run virus protection and found nothing...
Scam email or not?
clicks.account.virginmedia.co.uk - Is this a valid Virginmedia email address, I keep getting emails about this and that to do with my connection saying there is a problem, I never cliak on any links that I do not recognise.
Resolved! SPAM EMAILS
Spam Emails have started again from fikigadgets, frikicars,enjoyfamily, travelwop to my ntlworld.com email.These may be fake? , although the companies mentioned do appear to have websites.These spam emails cover a wide range of subjects such as casi...
Latest Phishing News 04/10/2024
Latest Phishing News 04/10/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1: Vi...
