Stay safe online
cancel
Showing results for 
Search instead for 
Did you mean: 

Browse the Community

Security matters

For internet security tips and help staying safer online

865 Posts

Activity in Stay safe online

Latest Phishing News 26/07/2024

Latest Phishing News 26/07/2024  We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1: V...

Int-Sec by Moderator
  • 78 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 25/07/2024

Latest Phishing News 25/07/2024  We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1:Su...

Int-Sec by Moderator
  • 104 Views
  • 0 replies
  • 0 kudos

Verify a field sales rep

Hi,Ive had a sales rep speaking to me on the phone and in person at my house and just want to verify he’s a legitimate virgin media representative?thanks

Memorable word to speak to customer services

I have been a customer of Virgin Media for over 20 years and am trying to contact customer services by phone, which has always been possible. Now, I need to speak to someone and they’re asking for a memorable word that I have never been asked for bef...

Cyril3 by Joining in
  • 145 Views
  • 2 replies
  • 0 kudos

Cant turn on parental controls

Hi VM,I can’t turn on parental controls (I am getting the can’t save changes error). Tried logging in the web as well as using the app. Can someone DM me please.

AW2606 by Joining in
  • 143 Views
  • 2 replies
  • 0 kudos

Latest Phishing News 24/07/2024

Latest Phishing News 24/07/2024  We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ME...

Int-Sec by Moderator
  • 137 Views
  • 0 replies
  • 0 kudos

Scam Call

Phone call this am saying my wifi wasn't working properly. Turned on computer and pressed buttons they told me to. All sorts of errors and red letters all over. Wanted to take over my machine at which point told them they were scammers and switched o...

Latest Phishing News 23/07/2024

Latest Phishing News 23/07/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 177 Views
  • 0 replies
  • 0 kudos