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Latest Phishing News 04/07/2025
We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: Email 2: Email 3: Email 4: Email 5:
Virgin Media blocking email from outlook.com
All emails from our club email account (outlook online) are being refused by Virgin media for any blueyonder.co.uk email addresses: Generating server: GV4PR07MB10290.eurprd07.prod.outlook.com [To] "anyone"@blueyonder.co.uk Remote server returned '554 5.4.0 < #5.4.300 smtp;550 5.4.300 Message expired -> 421 4.2.0 MXIN618 Temporary SMC Policy Violation detected, retry later ;id=PKb0uoEA0d0pmPKb0uIZQy;sid=PKb0uoEA0d0pm;mta=mx7-prd-nl1-vmo;dt=2025-06-11T14:30:22+02:00;ipsrc=52.101.84.46;>' Original message headers: Received: from PA4PR07MB7309.eurprd07.prod.outlook.com (2603:10a6:102:d0::23) by GV4PR07MB10290.eurprd07.prod.outlook.com (2603:10a6:150:297::14) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8813.30; Wed, 11 Jun 2025 10:59:23 +0000 Received: from AS8PR07MB9493.eurprd07.prod.outlook.com (2603:10a6:20b:636::18) by PA4PR07MB7309.eurprd07.prod.outlook.com (2603:10a6:102:d0::23) with Microsoft SMTP Server (version=TLS1_2, There's more header information available - I just put the first few lines to show the source. This has been going on for a week now, and is becoming seriously problematic. It appears to be a virgin media configuration problem. Can anyone in virgin media resolve this please?
Spam, fraudulent calls from Virgin.
I've been getting calls nearly every day now from this number 08000525306 & it shows up on my phone as Virgin Media. I've been unable to answer until today & a guy was on the line. Asked to speak to me, gave me my full name & even told me some of my package I had & how long left. And he was calling to see if there's anything they could offer me or discounts on offer, so I needed to just pass the security phase to proceed. When I said I wasn't interested in adding anything or changing anything, he just hung up on me. When I called the number back about 5 minutes later, it went to Virgin Media & the automated voice said, it looks like we tried calling you today. So, is someone in one of Virgin Media's offshore call centres acting maliciously? Because I googled this problem & there's a site for identifying who called you & a lot of people have been getting the same thing. So, Virgin better get to grips with this, or better yet, stop having your call centres abroad in places where telephone scamming is rife.IP Blocked
My emails are being rejected with the following message: "domains@microsoft.com: SMTP error from remote server for RCPT TO command, host: microsoft-com.mail.protection.outlook.com (52.101.194.13) reason: 550 5.7.1 Service unavailable, Client host [xxxxxxxxxx] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/xxxxxxxxxxxxx...." The above link shows the following message: "xxxxxxxx has 1 listing Spamhaus Blocklist (SBL) - Why is this resource address listed? This IP or range has been observed to be involved in at least one of the following activities; sending spam, snowshoe spamming, hijacked IP space, or associated with spam services (web, dns, etc) or bulletproof hosting. For more information, read Spamhaus' listing criteria for SBL inclusion. As a result, this IP is listed in the Spamhaus Blocklist (SBL) Removal process Due to this listing’s technical nature, Spamhaus will only accept delisting requests directly from your ISP. If you require removal from this list, please contact your ISP directly, and ask their abuse team to contact the Spamhaus SBL team." Thanks in advance for your help!Latest Phishing News 30/06/2025
We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: Email 2: Email 3: Email 4: Email 5:
Annoying calls from VM?
I keep getting repeated calls from 08000 527551. I'm advised each time I answer that the person calling is from Virgin Media. So far I've had 8 calls from this number, and each time I tell the caller that my contract does not expire until the end of the year, that I am perfectly happy with my present services, and will re-negotiate when the time is ready. Can somebody tell me please if this is the sales team, and how does one make them stop?“Online security changes not saved” error
I’m having an issue with the online security pages when trying to save a website I wish to block I get the following error message “sorry the changes you made were not saved, please try again” Phoned tech support yesterday, they said they had resolved the issue and to wait a day before trying again. The issue not resolved and I’ve tried resetting the hub, different laptop/phone, different browser without any success. can any mods assist?Latest Phishing News 20/06/2025
We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: Email 2: Email 3: Email 4: Email 5:VM helping keep my account secure
Hi, does anyone know a way to contact someone at VM regarding account security? Not on my part, I'm very switched on and have a cyber security background. Twice in the past 2 weeks someone has called VM impersonating me and managed to get the login email address and password changed on my account despite not possibly knowing the memorable word. The call handlers I spoke with when I called to regain access were no help with suggestions on how it can be prevented from happening again. I feel I've done all I can on my part but now have no confidence in VM keeping my account secure.
