Forum Discussion

FortyTwo's avatar
FortyTwo
Tuning in
21 days ago

Nuisance calls

I am getting 'silent calls' from unknon numbers most mornings - does Virgin Media offer any solutions / options e.g. call intervention?

3 Replies

  • FortyTwo's avatar
    FortyTwo
    Tuning in
    21 days ago

    Top add to the above . . . .  the calls are coming in on my landline

  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    20 days ago

    Thanks for reaching out to us FortyTwo, and welcome back to our Community Forums!

    Sorry to hear of the nuisance calls being received on your Virgin Media landline phone.

    Our literature on this subject can be found via this link.

    As a business we can confirm that we offer Anonymous Caller Rejection and therefore helps reduce the incoming calls from withheld numbers.

    Thanks,

    David_Bn

  • goslow's avatar
    goslow
    Alessandro Volta
    20 days ago

    But VM's ACR feature applies a blanket block to withheld numbers so calls from legitimate sources, such as medical services etc., are also blocked. This is not suitable for many people.

    See reply from a similar recent topic on using a trueCall device on a VM landline

    Frequent cold calling | Virgin Media Community - 5650062