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dredzik's avatar
dredzik
Tuning in
2 years ago
Solved

Virgin media sales rep identity check

I would like to confirm that a person knocking on my door is a legitimate employee from Virgin Media. Can I ask for a PM?

  • Carley_S's avatar
    Carley_S
    2 years ago

    Thank you for joining me on private message dredzik 

    I can confirm that from the information you provided, the agent is a legitimate field sales team member of Virgin Media. 

    We always take on board the feedback we receive so we can collect the information and use it to learn more about the areas we need to improve. We will certainly pass this information along to the relevant teams.

13 Replies

  • dredzik's avatar
    dredzik
    Tuning in
    2 years ago

    @David_Bn Could I also check sales rep details with you?

    • Carley_S's avatar
      Carley_S
      Icon for Forum Team rankForum Team
      2 years ago

      Hi dredzik 

      Welcome to the community forums 

      Sorry to hear of your concerns, do you have the sales rep details on hand that I would be able to collect via private message to check at our side? 

    • Carley_S's avatar
      Carley_S
      Icon for Forum Team rankForum Team
      2 years ago

      Thank you for joining me on private message dredzik 

      I can confirm that from the information you provided, the agent is a legitimate field sales team member of Virgin Media. 

      We always take on board the feedback we receive so we can collect the information and use it to learn more about the areas we need to improve. We will certainly pass this information along to the relevant teams.

      • SteveW33's avatar
        SteveW33
        Joining in
        2 years ago

        Hi, 

        can I also confirm a sales rep with you?

        thanks

        steve

  • Martin04's avatar
    Martin04
    Joining in
    2 years ago

    Hi,

    Please could I also ask for a sales rep's identity to be confirmed. I am interested in taking up the deal they offered but obviously want to confirm they are legitimate since the offer is from someone who knocked on my door.

    Many thanks,

    Martin

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team
      2 years ago

      Hi, Martin04 

      Thanks for posting and welcome to the community. Can you confirm the ID?

      Best wishes.

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team
      2 years ago

      Hi Martin04 

      Please do not send a PM as this is not needed currently.

      If you can advise me of the rep ID please, we can assist further.

      Best wishes.