Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
When initially logging into email with xxxxx.xxxxxx@ntlworld.com my wife received an account compromised message. Following instructions we changed the mail address on the account to xxxxxxxxxxxx@gmail.com. We changed the password and generated the a...
Outlook has recently updated to a new version but hasn't pulled all my old account details across. I'm trying to update the accounts (I have multiple Blueyonder email addresses) but it's telling me there is a problem when trying to add them. When I...
I left VM 3 years ago but my blueyonder account was not deleted then. Can someone please advise how to get the account deleted? I still get emails from friends and companies but I don't monitor that account any longer. Many thanks
Hi For some reason, why I check emails on my phone, my blueyonder email account is rejecting my password, and tells me that my password is incorrect. No other email address or provider is affected, only my blueyonder one.When I go to https://www.virg...
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I have had my ntlworld account for 20 odd years. With no warning it has been deleted. I need to gain access, online chat does not help. It is not my primary email address so I don’t need to keep it forever, however I would like the opportunity to for...
I have been with VM for many years, having transferred from Telewest etc. I have been using a blueyonder email address for many years but a few years ago set up a virginmedia.com address. I can access my emails for both accounts through my iPhone usi...
I had 2 emails in my VMEmail Account but then was unable to access email 2 It randomly disappeared . I have had several gos at reading it but VMEmail does not recognise the password and asks me to configure manually . I do this with the imap and smtp...
I’ve noticed certain emails are not coming though to my @ntlworld.com account. Emails from gov.uk chase.co.uk and mymealsonline.co.uk are the domains that I’m aware of not receiving emails from. Other emails come through as normal.
I am unable to login to view my Virgin Media Account either on the App or on my PCand also unble to access/view my email box.The login box comes up asking for the email address which I input. Then the next box asks for my password. I input the passwo...
