Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
since 2nd August I am unable to access my virgin.net account. It says the password is invalid.The recovery process doesnt work and i dont receive any emails to my recovery email address.Is there a number that I can call please to get my account reset...
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Hello,please can someone help me delete my old ntlworld email account. Virgin can’t do it because the account is no longer active but the email has been hacked and I’ve got no way of getting into the account to change the password. Thanks
Afternoon, I have spoken to VM 3 times since yesterday lunchtime, and problems still not resolved.I've always had/used a Blueyonder.co.uk email address as my main email address, however have always accessed each day & saved my emails in Windows Mail ...
I left Virgin Media in March and expected my blueyonder and virginmedia email accounts would be deleted 90 days after leaving. Unfortunately I am still getting frequent daily phishing emails and odd junk emails. I am unable to log into my old VM acc...
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Hi there,For many years I’ve had an ntlworld email under my father’s Virgin Media account under a secondary account under his. I’ve since moved out and have my own Virgin Media account but still used my ntlworld email as my primary email.Last Tuesday...
After moving away from Virgin to another provider, my NTLWORLD email account remained active, however I do not have the ability to change the password. As it is an old simple password, the account has been compromised and I have no way to either make...
Can anybody explain why I am getting loads of e-mails with a '.fr' source coming into my VM e-mail address? I don't give this address to anybody so whoever is sending them must have access to the VM system. I also keep getting reminders to renew my M...
Helloall sent emails from my NTL email address and my partners NTL email have deleted themselves from the servers. Not in webmail or email apps (eg Outlook). Seems to have happened around 23/24 August based on un-deleted ones (i.e. there are sent em...
