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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos email

Good evening,We have 5 family ntlworld emails. As of this evening we cannot sign into any of them. All seems well until you have to click on the blue 'sign in' button. It is that, which does not appear to be working/responding.Any suggestions, are ve...

carol5-4 by Dialled in
  • 3 replies
  • 0 kudos

Can’t find account number and area ref to create new account

I have just joined Virgin and just received my TV and broadband yesterday but just realised that I hadn’t gotten any welcome pack or any info regarding account number and area reference when I was going to sign up online. Anyone can help?

Gee1991 by Just joined
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  • 0 kudos

Resolved! Can't Access Virgin account or email

I can't access my Virgin Account or my e-mail account today.  It was fine yesterday.  Now, today, I put in my e-mail address and password and nothing happens.  No message - nothing!  It just freezes.  I tried refreshing, emptying the cache; still not...

polly43 by Up to speed
  • 8 replies
  • 0 kudos

Blueyonder email address hacked

HI, I have the same problem, my account has been hacked in the same way as the original post. Could you please close my email account. It's a secondary email address to an original closed account.

Windows Live Mail 2011 unable to login to VM imap server

For about the last week I have suddenly been unable to use Windows Live Mail, getting the following response:The server rejected your login.  Please verify that your username and password are correct. AUTHENTICATIONFAILED] Authentication failed. Conf...

Resolved! Blueyonder email address

Hi All,I'm having a similar issue to others that I've been reading about recently in this forum. I have an old blueyonder email address and after reading through posts about the app password a few weeks ago when I got a new phone, I successfully mana...

An-D by Joining in
  • 11 replies
  • 0 kudos

Secondary email password reset

As per my other post, could I please arrange a password reset for one of my secondary email boxes..It's the one with the username starting in cla*****

japitts by Very Insightful Person
  • 1 replies
  • 0 kudos