Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, I think my secondary email account has been deleted in error yesterday. Can this be restored please? It was not accepting the password so I went on to my Virgin media account email address was not appearing. Any help is really appreciated
There seems to be many threads for this, however I find myself going round in circles Since the security change, non VM email address required to access VNM account (which I have carried out). I can no longer access my primary e-mail account via webm...
Suddenly this week outlook has stopped syncing my ntlworld.com email address and giving me the password prompt, i put the correct password in and it rejects it. I can access my mail on my ipad and phone and via the VM webemail but not outlook. I am ...
Hi,Hope you can help.I used to have a BlueYonder email address set up under Virgin that I used occasionally. I have attempted to access this account today (I still have an active Virgin internet account) but it says "Your Virgin Media Mail account is...
Hi all I use Mac mail to access my virgin mail - I have a blueyonder addressLast night a number of recent mails suddenly disappeared from my in box. I tried to log in to my web mail to see what was happening and keep getting a forbidden message - ...
I need access to one of the email accounts listed under my account settings, when I log into my virgin media account.. The website won't let me reset the password, how do I access it. I am and have been a virgin media customer for over 20 years, and ...
When initially logging into email with [removed] my wife received an account compromised message. Following instructions we changed the mail address on the account to [removed] We changed the password and generated the app passwords as instructed. ...
I left VM 3 years ago but one of the blueyonder email accounts was not deleted as part of the exit process. Can someone advise how to proceed to get the account deleted? I don't use it anymore but I still get emails from friends and companies.Thanks ...
Hi - all of my e-mails (from my Inbox only) dated 12/Jan/2025 and older have gone missing from my live ntlworld mailbox. This is years of messages that have gone missing but, oddly, Sent Items and old messages I have moved to subfolders are still pr...
Hi For some reason, why I check emails on my phone, my blueyonder email account is rejecting my password, and tells me that my password is incorrect. No other email address or provider is affected, only my blueyonder one.When I go to https://www.virg...
