Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I started with broadband in the NTLWorld era. At the time I could not get the email address that I want so used another.Some time afterwards the email address I wanted came free and I grabbed it on a secondary account. The primary account sent VM mai...
My webmail has stopped working and I have now lost access to my sign in and the ability to reset my password. Message is Oops... Something went wrong. Please try again later.I have tried for a number of days to get in and the phone assistance is impo...
I've been this way before, but got cold feet!VM once warned us that if we changed the email that we has initially used to register our VM account, either it was not allowed, or we would lose everything.I see from other posts that it might be possible...
I need some help to delete and old ntlworld email account. Since moving house nearly 2 years ago, I am no longer a VM customer. Can somebody please help me?Thank you
I was a Blueyonder Broadband and email user until October 2014 and would like to have the associated email accounts deleted as we don't use them but the emails seem to still work and are active after 10 years. Can someone from the VirginMedia Suppor...
Hello,please can someone help me delete my old ntlworld email account. Virgin can’t do it because the account is no longer active but the email has been hacked and I’ve got no way of getting into the account to change the password. Thanks
I have an old blueyonder email account that it would be useful to recover some important emails from. Can someone contact me to help with this? The address is still active as I still receive emails from another alias that forwards to my gmail account
No longer a VM customer but the old email address is still there and I want it deleted. Are VM able to delete it - couldn’t see how to contact VM when not a customer from the web, other than to raise a complaint which isnt the right route. Hopeful...
Hello I did not receive an important email sent to me from uk on 17th June 2024. Just can't find it. I noticed lots of issues with receiving emails on forum from May 12 th 2024 to still june 21 2024 and VM acknowledging this. Could this have been th...
have forgotten the NTL email password, any suggestions, please
