Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
We have a Virgin media account – tv, phone etc. so question one, why is my email account being closed. Is it because the account is in my husband’s name I have tried to follow the link, and I do receive notification on my new gmail account, but when ...
I closed my ntlworld email account more than 5 years ago.This year I've been receiving a lot of spam emails that seem to be being forwarded from the closed ntlworld account.I contacted VM and was told that the account is definitely closed. How is thi...
Eveningi am the primary account holder and my ntlworld email account is working fine.My wife has an ntlworld email account and having bought a new phone she can’t remember her email address.how can she reset her password please? many thanks
I've forgotten the password for the account, I've clicked on Forgotten password and get a message saying Reminder sent to that email address. It never arrives, I tried to do this several time, and nothing arrives in the email, I checked spam, junk, ...
HiMy auntie has recently signed up a new virgin media account.She uses an old virgin.net email address from years ago. However, she was told this would be deactivated as they have signed up for a new account. When she enquired about this with her vir...
I am resorting to the Community because my wife has been unable to send or receive emails since 15 October. Despite hours on the phone and a number of escalations the problem persists. We think it is something to do with the conversion from Windows...
It's been a while since I've needed to do a reinstall of Windows - but historically, it was never an issue to re-download all of the synced folders via IMAP for my Blueyonder accounts... Comparable to Hotmail & the like. However, for reasons that are...
Hi i had a virgin.net email address for over 20 years i signed up for this long before i had any virgin services this was when virgin.net gave email accounts like outlook and yahoo etc. would have been late 90's early 2000's last week it was closed ...
This has been an issue for a long time. Webmail does not work as in the options to reply, compose, forward do not show up on the browser. I cannot even mark emails as not spam which is frustrating as even password resets from this community go to sla...
HiI have tried to set up my wife's virginmedia email account on her new phone. The email is a secondary account from our main virgin media one however we cannot remember the password. I tried a link provided in another thread but I cannot remember th...
