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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Deleted secondary email in error

Hi, I think my secondary email account has been deleted in error yesterday.  Can this be restored please?  It was not accepting the password so I went on to my Virgin media account email address was not appearing.  Any help is really appreciated

Erica55 by Joining in
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Forbidden access to primary account mail.virginmedia.com

There seems to be many threads for this, however I find myself going round in circles Since the security change, non VM email address required to access VNM account (which I have carried out). I can no longer access my primary e-mail account via webm...

Colinntl by Tuning in
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  • 4 replies
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Outlook wont sync my ntlworld.com email addresses

Suddenly this week outlook has stopped syncing my ntlworld.com email address and giving me the password prompt, i put the correct password in and it rejects it. I can access my mail on my ipad and phone and via the VM webemail but not outlook.  I am ...

Virgin BlueYonder email account

Hi,Hope you can help.I used to have a BlueYonder email address set up under Virgin that I used occasionally. I have attempted to access this account today (I still have an active Virgin internet account) but it says "Your Virgin Media Mail account is...

Access to email listed in my account, can't reset password

I need access to one of the email accounts listed under my account settings, when I log into my virgin media account.. The website won't let me reset the password, how do I access it. I am and have been a virgin media customer for over 20 years, and ...

spiritfs by Joining in
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Email Signing Issues

When initially logging into email with [removed]  my wife received an account compromised message. Following instructions we changed the mail address on the account to [removed] We changed the password and generated the app passwords as instructed. ...

How to delete blueyonder account

I left VM 3 years ago but one of the blueyonder email accounts was not deleted as part of the exit process. Can someone advise how to proceed to get the account deleted? I don't use it anymore but I still get emails from friends and companies.Thanks ...

Lost ntlworld Inbox emails

Hi - all of my e-mails (from my Inbox only) dated 12/Jan/2025 and older have gone missing from my live ntlworld mailbox.  This is years of messages that have gone missing but, oddly, Sent Items and old messages I have moved to subfolders are still pr...

xoAlto by Tuning in
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