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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

changing user names for two email accounts

HiI've received an email from VM to my virginmedia email account asking me to change my user name to another non-Virgin account for authentication purposes.Should I just change this one, or should I also change my ntlworld email account's user name? ...

Anna8 by On our wavelength
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Deleting old email address

Hi, my old blueyonder email address has bee hacked and I want to delete it.  I see other people have got help through this board, can you help me too.  I’ve tried the live chat and the phone line with no success

Ali16 by Joining in
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Blueyonder e-mails undeliverable

Can anyone explain why Microsoft is sending some of my sent items to drafts, as being undeliverable? This even happens when replying to an e-mail.

Gooser42 by On our wavelength
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Resolved! Email forwarding not working

Hi, I have set up forwarding on my VM email account via webmail. I have the 'auto forwarding is active', the forward to address is in it's correct place, but most emails aren't being pushed through. A couple have, but for instance, I have 10 in my VM...

Deactivate account

Hi,please can I get some support with deleting or deactivating an email account?thanks, 

GH6 by Joining in
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Blueyonder Email

HiI had a Blueyonder email address, that I hardly used. Last week I received an email saying my email/password has been compromised and stating my password and asking for money. I went online to try to log in to change the password but I could not lo...

SW81 by Just joined
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Anyone having problem with their email.

Just can't log on since early morning. It says unavailable at the moment. It's tells me to check my setting. Instead should come clean and say it down and apologise  

Nawaz5 by Dialled in
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ntlworld.com email address missing

I received my last email last Friday (5th), ironically from VM to my email address @ntlworld.com, which I have been using since I started. Now whenever I try to connect (through Outlook) it gives an Unable to synchronise and there is no access via th...

davymatt by Joining in
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my email account has been deactivated after many years help!

I have had a @virgin.net email account for years and out of the blue it has stopped working / can't access and have emails in there I need to recover... please can someone suggest a contact email or number to contact to help as sent round a loop with...

stevejenko by On our wavelength
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