Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 31662 Views
  • 0 replies
  • 15 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 51626 Views
  • 0 replies
  • 79 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 34110 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 44308 Views
  • 8 replies
  • 7 kudos

unknown contacts in address list when composing emails

Hi,when composing an email to myself to check that it was still working after a change I noticed that there were many entries in my address book from the first part of my id followed by a string of numbers and letters and the domain comcast.net. Ther...

Email not sending in Outlook

Hi all,For the last few days my emails have just suddenly stopped sending. Receiving is fine, the web service works perfectly, it is just the outlook email that has stopped sending.I have checked the smtp settings and everything is as it should be.An...

juvuk by On our wavelength
  • 37 Views
  • 2 replies
  • 0 kudos

Resolved! Your Virgin Media Mail account is currently unavailable

For more than four years when I try and log onto emails I see the followingThis is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore.If you have an existing Virgin Media Mail account ...

SPAM Filter

SPAM filter is now treating my regular contacts as SPAM. No amount of marking as not spam is helping!

Email passwords continually rejected

I am working with a Blueyonder account, and for about two weeks all the app passwords I generate are being rejected - either at account-setup stage, or some hours afterwards (after the account has worked OK for a while).  I have been trying to sort t...

Resolved! Unable to receive or send emails via outlook & virgin webmail

getting the following message Task 'Synchronizing subscribed folders for [MOD EDIT: Personal details].' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for [MOD EDIT: Personal details]. Error: Cannot connect to the server...

ntlworld.com email not working

My ntlworld.com email that I've had for years is now not working...approx a week.I use this email for private and business email and have a lot of saved important emails.I desperately need it back if anyone can help?This keeps coming up (below)...mys...

KB510 by Joining in
  • 53 Views
  • 2 replies
  • 0 kudos

Anyone??

Someone has been sending me emails from a Gmail account but I haven't been receiving them. Yesterday he got this message from mail delivery. I assume my virgin media is rejecting the emails. Or is his Gmail account problem.  He isn't sending spam. 

IMG-20240227-WA0003.jpg
GaryMel by Tuning in
  • 32 Views
  • 1 replies
  • 0 kudos