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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Email Signing Issues

When initially logging into email with xxxxx.xxxxxx@ntlworld.com my wife received an account compromised message. Following instructions we changed the mail address on the account to xxxxxxxxxxxx@gmail.com. We changed the password and generated the a...

Change Email?

Outlook has recently updated to a new version but hasn't pulled all my old account details across.  I'm trying to update the accounts (I have multiple Blueyonder email addresses) but it's telling me there is a problem when trying to add them.  When I...

How to delete my blueyonder account

I left VM 3 years ago but my blueyonder account was not deleted then. Can someone please advise how to get the account deleted? I still get emails from friends and companies but I don't monitor that account any longer. Many thanks

Angelesp by Joining in
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Ntlworld account - cannot access

I have had my ntlworld account for 20 odd years. With no warning it has been deleted. I need to gain access, online chat does not help. It is not my primary email address so I don’t need to keep it forever, however I would like the opportunity to for...

Lbe by Joining in
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  • 6 replies
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Access to virgin media secondary email via virgin media sit

I have been with VM for many years, having transferred from Telewest etc. I have been using a blueyonder email address for many years but a few years ago set up a virginmedia.com address. I can access my emails for both accounts through my iPhone usi...

Add BLUEYONDER email to VMEmail

I had 2 emails in my VMEmail Account but then was unable to access email 2 It randomly disappeared . I have had several gos at reading it but VMEmail does not recognise the password and asks me to configure manually . I do this with the imap and smtp...

jamesBond1 by On our wavelength
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Some ntlworld emails not being received

I’ve noticed certain emails are not coming though to my @ntlworld.com account. Emails from gov.uk chase.co.uk and mymealsonline.co.uk are the domains that I’m aware of not receiving emails from. Other emails come through as normal. 

stonedw by Tuning in
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Unable to login

I am unable to login to view my Virgin Media Account either on the App or on my PCand also unble to access/view my email box.The login box comes up asking for the email address which I input. Then the next box asks for my password. I input the passwo...

RichardM34 by On our wavelength
  • 353 Views
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