Blueyonder.co.uk and Virginmeda.com email address issues.
Hello I have a new phone and cannot access my blueyonder or virginmedia email addresses. I have forgotten the passwords, and when following the help on website for forgotten passwords, it goes not recognise the accounts, they are both sub accounts, and now not showing on the main account. I can still send/receive emails from the relevant addresses. Please helpAccess to an old Virgin Media blue yonder email account
I have an old blueyonder email account that it would be useful to recover some important emails from. Can someone contact me to help with this? The address is still active as I still receive emails from another alias that forwards to my gmail accountVirgin media treating church emails as spam
I administer a church website with a .church domain and we're having problems with emails being sent to blueyonder addresses, which Virgin Media is treating as spam. All of our setup looks fine (SPF, DMARC and DKIM all looking good using MXToolbox). The only emails that seem to get through are plain text with just one short line of text. Anything more is treated as spam. Any ideas?Mail being blocked
Hello, We're a sender trying to get in touch with the postmaster team at Virgin. Emails have gone unanswered so this seems the only alternative. It seems our sending domain and/or sending IPs are being rate-limited by VM, which is leading to bounces. We receive temporary 400 errors, and so our system will automatically retry the messages at various intervals, and most of the mail eventually gets delivered, but there's still a portion that bounces with a 500 error. It's affecting users at virgin.net, virginmendia.com, ntlworld.com and blueyonder.co.uk. I will note that these are Virgin Media subscribers who have a previous relationship with us and have opted in to receive these messages, and many of them are not receiving them because of the aforementioned issues. I can't share the domain/IP publicly, but I would appreciate it if an admin or postmaster could contact me to get this issue sorted out or point in the right direction. Thank you!I want to close an old blueyonder email account
How do I do it? There's nothing obvious on my Virgin Media account home page. Some people still use this old address even though I moved from it over 10 years ago. I need to close it so they receive a "does not exist" message. I've set up an auto-responder for the time being, but it would be better if the account was closed.
Blueyonder Email Addresses to be deactivated?
I was on the 'phone with Virgin a few days back discussing several things and the call handler said "by the way, in about 18 months we are discontinuing blueyonder email addresses. You'll have to create a Gmail account". She couldn't give an exact date of the cut-off or any more details. Having used my blueyonder email for almost 25 years, I can't tell you how much of a pain this will be. Has anyone else heard anything?Blueyonder.co.uk email
Around a month ago I was forced out of my blueyonder.co.uk account with no notice. I was asked to reset my email account address password via my VM account as I was unable to remember the previous password however my account seems to have been blocked from access. I am no further forward despite several chats with agents via WhatsApp and need help as all my important documents are on this account (mortgage, bank etc) and I’m not able to change the passwords on these due to having no access - I’m stuck in a frustrating (lack of) access cycle. Can someone from VM contact me to resolve this please?
Can't access blueyonder email
The mail app on my phone kept saying there was no password in the settings for my blueyonder account, even though there was. I tried inputting any possible passwords it could be but it wasn't accepting them. I then tried to reset my password on my laptop but it was saying it didn't recognise my email address. I can't find any solution - I've called and no one can help me.