WHAT IS HAPPENING WITH BLUEYONDER EMAIL? THE TRUTH PLEASE.
Can't get access to my email. When I finally got through to an advisor on 150, he told me not to bother trying to log in because THERE IS A FAULT. But I've seen elsewhere on this forum, we are being advised to sign in in a new kind of way. Can an advisor who knows what they're talking about kindly clarify what we are supposed to do. Not that I have much confidence in their reply. If I have to go through the hell I had to go through last time, this time I really will be leaving Virgin Media. None of the Virgin websites are working on my desktop Mac. I look forward to receiving some helpful advice.
Can't access emails, password not verified
Can anybody help please. I haven't been able to access my emails since Monday. I have a blueyonder account and am getting the new Virgin Media/O2 sign in page. When I put my password in I get an error message which says 'Your password wasn't verified. Please try again' and I can't go any further. Is anybody else having this problem and if so, have you found a solution? Any help appreciated.Completely Confused.
We have blueyonder emails connected to Virgin. Up until yesterday we could log in on our PC, laptop and through the browser on a mobile to check emails. We used to use Outlook but have been unsuccessful in configuring the settings since Virgin changed things.Now, we cannot log into our emails on the PC through Virgin in the usual way. My husband uses the PC and isn't computer savvy when it comes to setting things up. I just thought it was him not understanding something. Now I've had time to look, I too am baffled and a little annoyed. I can still get emails through signing in with blueyonder on the PC but, if I want to look at the account settings, it wants the secondary email. I'm reluctant to use that in case we lose access completely. I added the secondary email Virgin wanted when I tried setting up our emails on Outlook, a Gmail one. I can log in with this and then verify the email on my mobile as I don't keep my Gmail account logged in on the PC. Then it wants to add another level of security. Using the email or a text won't work as it's going to my mobile so if I’m not around he can’t log in. Biometrics are no good either as it's a PC without that facility. Is there any way of removing my Gmail association so it goes back to being able to log on with blueyonder and password? I used to be OK keeping up with changes but when things are just dumped in your lap with no explanation, it gets very confusing. Thanks for any help.Blueyonder.co.uk and Virginmeda.com email address issues.
Hello I have a new phone and cannot access my blueyonder or virginmedia email addresses. I have forgotten the passwords, and when following the help on website for forgotten passwords, it goes not recognise the accounts, they are both sub accounts, and now not showing on the main account. I can still send/receive emails from the relevant addresses. Please helpAccess to an old Virgin Media blue yonder email account
I have an old blueyonder email account that it would be useful to recover some important emails from. Can someone contact me to help with this? The address is still active as I still receive emails from another alias that forwards to my gmail accountVirgin media treating church emails as spam
I administer a church website with a .church domain and we're having problems with emails being sent to blueyonder addresses, which Virgin Media is treating as spam. All of our setup looks fine (SPF, DMARC and DKIM all looking good using MXToolbox). The only emails that seem to get through are plain text with just one short line of text. Anything more is treated as spam. Any ideas?Mail being blocked
Hello, We're a sender trying to get in touch with the postmaster team at Virgin. Emails have gone unanswered so this seems the only alternative. It seems our sending domain and/or sending IPs are being rate-limited by VM, which is leading to bounces. We receive temporary 400 errors, and so our system will automatically retry the messages at various intervals, and most of the mail eventually gets delivered, but there's still a portion that bounces with a 500 error. It's affecting users at virgin.net, virginmendia.com, ntlworld.com and blueyonder.co.uk. I will note that these are Virgin Media subscribers who have a previous relationship with us and have opted in to receive these messages, and many of them are not receiving them because of the aforementioned issues. I can't share the domain/IP publicly, but I would appreciate it if an admin or postmaster could contact me to get this issue sorted out or point in the right direction. Thank you!I want to close an old blueyonder email account
How do I do it? There's nothing obvious on my Virgin Media account home page. Some people still use this old address even though I moved from it over 10 years ago. I need to close it so they receive a "does not exist" message. I've set up an auto-responder for the time being, but it would be better if the account was closed.
Blueyonder Email Addresses to be deactivated?
I was on the 'phone with Virgin a few days back discussing several things and the call handler said "by the way, in about 18 months we are discontinuing blueyonder email addresses. You'll have to create a Gmail account". She couldn't give an exact date of the cut-off or any more details. Having used my blueyonder email for almost 25 years, I can't tell you how much of a pain this will be. Has anyone else heard anything?Blueyonder.co.uk email
Around a month ago I was forced out of my blueyonder.co.uk account with no notice. I was asked to reset my email account address password via my VM account as I was unable to remember the previous password however my account seems to have been blocked from access. I am no further forward despite several chats with agents via WhatsApp and need help as all my important documents are on this account (mortgage, bank etc) and I’m not able to change the passwords on these due to having no access - I’m stuck in a frustrating (lack of) access cycle. Can someone from VM contact me to resolve this please?