Blueyonder emails
We are in Australia. Been here since last year. For some reason my blueyonder emails stopped coming in to my mail app from web mail yesterday, that’s Sunday last. Emails are all coming in ok on webmail so not missing out. When I try to download to the mail app I get a message saying my IMAP password and or blueyonder account settings is or are wrong. I have reset those several times to no avail.Any ideas or solutions please. The other phone, my wifes is using Virgin web mail to her mail app and is functioning as normal. Has there been or are there still any issues with blueyonder web mails to mail app. I can send from the mail app eg to myself on blueyonder web mail but not back to the mail app. Ideas anyone?
Email Access Problem
I have unable to get access to my e-mail account since 24th of September, I have phoed these call centres of Virgin Media and I am getting nowhere, I have had a total of 6 tickets put in and be reassued yes we'll get this fixed, a couple of weeks a go went through the usual checks and tests and they advised me to register a complaint regarding this, still waiting on a call back yet, so today I phone up and again yes we can fix this, the lady of the phone apparent ly re-set my password and said give it a few hours then try.....so I did and guess what....the same old "you account has been locked" page Doesn't anyone at Virgin media tech know how to fix this, I really need to get access to my e-mail account and these call centres seem to be of no help whatsoever.............please help !
Locked Out Of Blueyonder.co.uk Email Account
I have been unable to get into my VM email account for 5 days. I just keep getting the 'Forbidden' page. On day #2 I had a callback lasting about 40 minutes where I was repeatedly taken through the Account Settings/Identity & Security Settings/ Manage Your Products route to verify my GMail address but this accomplished nothing - kept going round in circles with the 'Try Again' message. On Day #3, I had a callback lasting about 20 minutes where I was taken through the Account Settings/Identity & Security Settings/ Virgin Media O2 ID route to verify my GMail address and change my account password but this accomplished nothing either - just get the 'Forbidden' message, as before. The new password lets me get into my account to view bills but I still can't access my e-mail, so no progress. Day #4 – no further callback from VM. What will Day #5 bring? Is there anyone out there who can educate the VM call centre guys and provide a solution, please?How To Close Blueyonder Email Account
Hello. I want to remove the Blueyonder email account from my Virgin Account. The help page suggests that this is not possible but I'm hoping there must be a way if a customer no longer wants such an account. I saw on the web that the only approach was to seek deletion via raising the matter via this forum. I hope someone can help. Thanks.
New Outlook and Virginmedia email
All was find before but I am now having issues with my virginmedia email account via Outlook. I can't receive or sent emails anymore. I have rechecked the settings and they were fine and I also created a new app password but to no success. The only difference that I've noticed is in Outlook the settings default the incoming server as imap4.blueyonder.co.uk and so I chose the use recommended settings toggle switch which it changes it to imap.virginmedia.com making all the settings as they should be but the problem has not be resolved.How to delete old Blueyonder email addresses
Hello, It has been some years since I left Virgin Media. I closed my account at the time so am unable to log in. Also, I no longer use the @blueyonder email accounts (mine and my husband). However, the email accounts still appear to be active as we have received messages forwarded to our new email accounts. How can I get the old email addresses deleted as I am having difficulty contacting Virgin Media directly due to not having an account? Thanks.
