nodrogd
Very Insightful Person
Joined 16 years ago
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Re: Scam
VM cannot directly see your WiFi speed or anything on the customer side of the hub, only your Broadband connection condition. They also will not make unsolicited technical calls. More than likely the initial call was a scam attempt. VM usually expect their disused equipment to be returned, so the ongoing calls may be connected to this.Re: 2gb speed, UHD upgrade ad Sky Atlantic
The only way to see if 2Gb is available in your area is to put your postcode into the checker. At the moment it is mostly newly cabled areas, but with Project Mustang rolling out in existing areas, some new customers in these areas may be able to sign up to full fibre. Bear in mind TV services in 2Gb areas are via a Stream box only, and Sky Atlantic is not available on VM, although as mentioned earlier some content is appearing on Showcase & via On Demand.Re: BBC local TV
Cable TV regions are based on a franchise network built in the 1990s. The channel allocation all comes down to the local cable headend you are downstream of. Below is a map focused on the South East. London Region franchises are in yellow, so in these areas you will get London region on 101 & 103. If you can reply with the nearest large town to your location I will see if any alternate overlap regions are provided by your local headend.Re: How do I get VM fibre with so many hurdles?
I think this is probably a VM legacy area (HFC & not full fibre) that may be over subscribed. It is quite common in areas with no other fibre provider, as VM can provide "fibre" speeds over what is actually copper coaxial cabling. If the top VM speed offered in your area is 1Gb then you are on legacy VM HFC DOCSIS network, not full fibre (which offers 2Gb + Symmetrical top speed).Re: Are Virgin 360 Boxes Being Phased Out?
The upgrade plan only ensures the FTTP network is available in all existing cable franchise areas. Higher speeds (2Gb+ & Symmetrical) will be offered Fibre only initially, so I would expect some of the existing 10 million coax fed customers to still be using DOCSIS & conventional TV services well beyond 2028. Our local coax network infrastructure (cab amplifiers & tap blocks) was completely renewed 5 years ago, so there is no technical reason to rush into wholesale migration of customers.
