Recent DiscussionsWhy can't you order Flex via MyVirgin Media? Hi VM, This page was updated/released recently on March 13th 2025. https://www.virginmedia.com/the-edit/tv/flex It states "there may be an activation fee" - but fails anywhere to declare if there ...How long for Flex subscriptions to activate? Hi, I added Entertainment, TNT & Sky Sports to my Flex subscription yesterday - via the Black Friday offer on VM website. They haven’t activated yet, does anyone know long it takes? I’ve tried reboo...Stream box cost They are now charging me £5 pm for a stream box which is free is this correct as I’ve only got one which has always been free Home screen on start up Why does my box always start up on the home screen rather than the channel that is selected? It's really annoying having to press back every time I turn my virgin streaming box on. sky cinema uhd is sky cinema uhd available for stream TV360 mini being replaced with Stream I’ve heard that any new requests for an additional TV360 mini box results in a Stream box being provided as the TV360 mini is being replaced. Is this correct? SolvedFlex stream freezing Ive had my new Flex box a week now and it’s constantly freezing and pixelating its very annoying. Stream Box connection to soundbar Hi. I have recently joined VM and following a recent installation, I am now trying to reconfigure my setup due to video/audio sync issues. I have the Stream Box HDMI connected to my soundbar HDMI and...Steam box apps running slow I have a stream box with a very good speed internet, for some reason the apps just run slow as soon as I click on them. For example Netflix takes a while to load the menus and is sluggish. Disney+ th...TS2/1/2/ERR_400/302/400 ongoing issues Trying to add a subscription to my account getting the above messages I try to add a subscription via myvirgin app I get an order is on its way. I've already had an engineer come to swap out my s...
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