Recent DiscussionsFlex stream freezing Ive had my new Flex box a week now and it’s constantly freezing and pixelating its very annoying. Home screen on start up Why does my box always start up on the home screen rather than the channel that is selected? It's really annoying having to press back every time I turn my virgin streaming box on. TV360 mini being replaced with Stream I’ve heard that any new requests for an additional TV360 mini box results in a Stream box being provided as the TV360 mini is being replaced. Is this correct? Steam box apps running slow I have a stream box with a very good speed internet, for some reason the apps just run slow as soon as I click on them. For example Netflix takes a while to load the menus and is sluggish. Disney+ th...TS2/1/2/ERR_400/302/400 ongoing issues Trying to add a subscription to my account getting the above messages I try to add a subscription via myvirgin app I get an order is on its way. I've already had an engineer come to swap out my s...TNT and Sky Sports costs I've added TNT for £10 and sky sports for £18.75 as I had an offer on my virgin account. But still waiting for my order to be processed and on my stream box I have different prices on there. Is this ...Netflix slow and freezes on stream box. Hello, I am relatively new to Virgin media and I am having problems with the Netflix app. The problems are, it's slow to start, slow to navigate the menus and if you can get a film to start, it fre...Poor streaming- unwatchable purchase I purchased a movie on streaming. I am in Canada so cannot download the app, so the only option is to stream. The streaming is so slow and poor the movie is completely unwatchable. I have tried from ...TNT subscription - Can activation be sped up? Hi there, Like I guess a lot of cycle racing enthusiasts I added TNT to my package a few days ago, via VirginMedia account online. It says 24-48 hrs to be available, it's been 48. Is there any w...Flex subscriptions dont work I have been with Virgin for 13 years and never have I encountered such poor / non existent customer services! I signed up for Sky Sports during the £18.75 a month offer. But it has not activated. Cu...
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