Recent DiscussionsReplacement Virgin stream power block I've had virgin stream installed and currently using the device over wifi however the streaming is buffering at times and the device sometimes lags/is slow when loading up other streaming services et...Major Conflict between Netflix & Virgin Media Recently joined Virgin Media. After years with other provider. Netflix was included in previous setup with other provider. However, I wanted to pay a premium subscription to Netflix via my Virgin ac...Wifi/Internet/Streaming unreliable I have had problems with internet stability for months now. Problems often arise when streaming BBC iPlayer or Netflix. Buffering and stopping. When I restart the router its ok for about 1 day then ...Mis-sold Flex? I joined VM just before the new year from Sky, where I had the SkyQ multiroom, I was sold (I thought) the Flex package with 3 Stream boxes (at an additional £15 in total). At installation only 1 box ...Can't add channels to flex/stream via app. I'm trying to add TNT Sport to my Virgin Stream box, currently there's an offer to add it for £10pm. I currently pay £34 for 500mb and got the Stream for free. When I select it, it says my monthly c...Adding subscription error - Error TS2/1/2/ERR_400/302/400 Hi there I can't add or remove subscriptions on my stream box due to this error. I can't do it on app or online either due to 'technical issues' error message. Please can someone help me? Removing a stream sub From reading here , there seems to be a problem removing subs on the website . There is actually nothing there now to remove them except a borken link. Can someone from virgin actually fix this is re...Stream box not correctly linked to account at set-up and cannot add or remove services Hi - I have exactly the same problem - and have spent many wasted hours with your support. They even sent out an engineer to replace the Stream Box, but I get exactly the same error as before Can...Stream Hi, I currently have TV, Broadband and Home Phone, along with O2 mobiles. i’m looking to take out a Stream box to use upstairs but the self serve site doesn’t seem to support adding one. anyone a...Stream box error says I'm not at home Hello I'm a new customer, the VM engineer came and installed my brand new (fibre) line and equipment (Hub 5 and Stream box) 2 days ago. At the time of set up the message on the TV screen via the s...
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