Recent DiscussionsMajor Conflict between Netflix & Virgin Media Recently joined Virgin Media. After years with other provider. Netflix was included in previous setup with other provider. However, I wanted to pay a premium subscription to Netflix via my Virgin ac...Replacement Virgin stream power block I've had virgin stream installed and currently using the device over wifi however the streaming is buffering at times and the device sometimes lags/is slow when loading up other streaming services et...Wifi/Internet/Streaming unreliable I have had problems with internet stability for months now. Problems often arise when streaming BBC iPlayer or Netflix. Buffering and stopping. When I restart the router its ok for about 1 day then ...Mis-sold Flex? I joined VM just before the new year from Sky, where I had the SkyQ multiroom, I was sold (I thought) the Flex package with 3 Stream boxes (at an additional £15 in total). At installation only 1 box ...Can't add channels to flex/stream via app. I'm trying to add TNT Sport to my Virgin Stream box, currently there's an offer to add it for £10pm. I currently pay £34 for 500mb and got the Stream for free. When I select it, it says my monthly c...Adding subscription error - Error TS2/1/2/ERR_400/302/400 Hi there I can't add or remove subscriptions on my stream box due to this error. I can't do it on app or online either due to 'technical issues' error message. Please can someone help me? Removing a stream sub From reading here , there seems to be a problem removing subs on the website . There is actually nothing there now to remove them except a borken link. Can someone from virgin actually fix this is re...Stream box not correctly linked to account at set-up and cannot add or remove services Hi - I have exactly the same problem - and have spent many wasted hours with your support. They even sent out an engineer to replace the Stream Box, but I get exactly the same error as before Can...Stream Hi, I currently have TV, Broadband and Home Phone, along with O2 mobiles. i’m looking to take out a Stream box to use upstairs but the self serve site doesn’t seem to support adding one. anyone a...Stream box error says I'm not at home Hello I'm a new customer, the VM engineer came and installed my brand new (fibre) line and equipment (Hub 5 and Stream box) 2 days ago. At the time of set up the message on the TV screen via the s...
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