Recent DiscussionsVirgin Stream Box Constantly Crashing I recently moved home and my TV service is only available at my new address with the Virgin Stream Box. I have it setup with the provided USB cable and adapter and HDMI cable. The box however consta...Trying to get Disney plus subscription How in the heck can you subscribe to Dusney Plus on VM? Can't see anywhere to do this.....losing the will to live. TS2/1/2/ERR_400/302/400 ongoing issues Trying to add a subscription to my account getting the above messages I try to add a subscription via myvirgin app I get an order is on its way. I've already had an engineer come to swap out my s...Stream Boxes v TV Boxes Having previously been with Sky for 25 years, I have recently signed up to a contract with VM. On the advised installation date, nobody arrived from VM . I decided to call them to find out why and wa...Stream installed & i cannot access TV I had broadband & stream installed this morning. 5 hours later my broadband is fine but I cannot access any TV services. I am left on a start up screen which says Account Error CS1011. It was all i...Stream Box connection to soundbar Hi. I have recently joined VM and following a recent installation, I am now trying to reconfigure my setup due to video/audio sync issues. I have the Stream Box HDMI connected to my soundbar HDMI and...TNT Hi hope you guys can help. If I take a TNT subscription at £18 a month, dose this shown up on the flex box? Why can't you order Flex via MyVirgin Media? Hi VM, This page was updated/released recently on March 13th 2025. https://www.virginmedia.com/the-edit/tv/flex It states "there may be an activation fee" - but fails anywhere to declare if there ...How long for Flex subscriptions to activate? Hi, I added Entertainment, TNT & Sky Sports to my Flex subscription yesterday - via the Black Friday offer on VM website. They haven’t activated yet, does anyone know long it takes? I’ve tried reboo...Prevent Stream box going to sleep Hi Is it possible to prevent a stream box from going to sleep? If ours has gone to sleep the TV does not find the source and it needs to be reselected every time. My 90 year old stepmother is strugg...
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