Recent DiscussionsSamsung universal remote I was trying to just have one remote but the settings didn't have Arris VIP5002W-VM. I presume it's Arris as I searched for the VIP5002W-VM model that's on the underside of the virgin stream box. ...Samsung TV universal remote Anyone managed to get the stream box to work with Samsung TV's universal remote feature? I've tried the usual workarounds which were used for 360 box, but no luck. Error code cs2511 I’ve just started getting this error code cs2511 after months of no problem at all. It seems to be happening with the Sky Witness series on my Watchlist. It says Available and then you get the error ...Having issues with quality of picture Started last night but the image quality seems to be struggling, almost as if its stuttering, dropping HD. Checked on my app and it says theres an issue, with a number F011956234, what does this mea...Power Unit My Virgin Stream Power Unit (the one with the ethernet socket) has stopped working correctly. I have checked the leads/sockets etc and all are okay. It is an intermittent fault. Can I get a replaceme...Stream box error says I'm not at home Hello I'm a new customer, the VM engineer came and installed my brand new (fibre) line and equipment (Hub 5 and Stream box) 2 days ago. At the time of set up the message on the TV screen via the s...Looks like you aren't at home! Hi. I had Virgin TV and Broadband installed a couple of days ago. New install. Fibre to the house. Hub5X and Stream box. The Stream TV stopped working after a couple of hours with the message "It...No Sky Sports UHD The following thread says solved, but not for me. Sky Sports UHD channels off? Everyone? | Virgin Media Community - 5660586 As mentioned, the sky sports UHD channels on 532, 533, 534, 535 are gr...Sound out of sync in stream box Hi I have recently had virgin installed and the sound is out of sync with the picture, some channels are worse than others. Its is also out of sync when using apps such as Netflix and YouTube. I have...Sky Sports UHD channels off? Everyone? My Sky Sports UHD channels on Stream/Flex became unavailable 10 days ago. They just appeared greyed out in the planner and have remained so. Online support keep saying "it will be fixed in the nex...Solved
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