gazstone
25 days agoJoining in
Looks like you aren't at home!
Hi.
I had Virgin TV and Broadband installed a couple of days ago.
New install. Fibre to the house.
Hub5X and Stream box.
The Stream TV stopped working after a couple of hours with the message "It looks like you aren't home". Powered the hub and the stream box off and on. Still not working.
The TV started working again the following morning. After returning home in the evening the same message. Got it working again a few hours later by rebooting the Hub5X.
First thing this morning, No TV! "Looks like you aren't home again".
Stream is connected by ethernet through the plug into the 5X. Broadband is working fine.
Anyone have any ideas regarding this?