Forum Discussion

Tristan_M's avatar
Tristan_M
Settling in
9 days ago
Solved

Moving home

I'm currently in the process of moving home and need/want to transfer My services with me.

When selecting the move home options from my account my address is not listed but the street is.

I've filled in the form for a call back on the 14th and move on the 28th.

 The form says within 10 working days but i'm hoping maybe someone from the forum team could help?

 

Thank you

  • Kath_P's avatar
    Kath_P
    9 days ago

    Hi Tristan_M, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear the address isn't showing online currently. We're not able to help with moving home queries from here I'm afraid. You can speak to the team on 150 / 0345 454 1111 and follow the options for moving home. The team there will be able to help further.

    Many thanks, 

1 Reply

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    9 days ago

    Hi Tristan_M, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear the address isn't showing online currently. We're not able to help with moving home queries from here I'm afraid. You can speak to the team on 150 / 0345 454 1111 and follow the options for moving home. The team there will be able to help further.

    Many thanks,