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Virgin TV 360
For all Virgin TV 360 questions
2 hours ago2,347 Posts
Virgin TV V6
For all V6 box & service questions
4 hours ago688 Posts
Virgin Media: TiVo® service
For all TiVo service and TiVo box questions
2 days ago312 Posts
TV on the go
For Virgin TV Go, TV Control, and other mobile TV apps
15 minutes ago615 Posts
Stream
For all questions related to our Stream box
21 hours ago464 Posts

Recent Content

TV on the Go app setting
The TV on the Go app is really irritating in that as soon as I open it on my iphone, any other app like Spotify or BBC Sounds stops it’s play via my Bluetooth speaker. So, if I am listening to some music and want to check what's on TV later, the music stops within seconds of opening the app. I assume it takes over the Bluetooth connection immediately rather than when actually needed to play video/sound/tv. Is there a setting somewhere that can stop this happening?
EG1
15 minutes ago Place TV on the go
58Views
0likes
9Comments
new to 360- audio dropout
Hi I upgraded ? from v6 to virgin 360 yesterday the upgrade experience wasnt too bad, however i appear to be suffering audio dropout on both live tv and on recordings any suggestions what to try ?
Puffin1
2 hours ago Place Virgin TV 360
360tv
64Views
0likes
7Comments
V6 and sky sports+
Hi, seen on our v6 box about upgrading to 360 and was wondering if we can get sky sports+ on the v6 boxes as we really don’t want to change boxes to 360 as we record lots of programmes on both boxes. Can you still record up to six programmes when you upgrade a v6 box to 360? Thank you in advance for your help.
Solved
klsdorsetuk
2 hours ago Place Virgin TV 360
4.5KViews
0likes
15Comments
My new installed V6 telling me not enough space for recording 😞
Hi there, I had my old V6 box replaced yesterday, as old one kept rebooting, so I set up a few series links as usual, only to find after a few additions I got the message , there is not enough disk space for a recording I tried to add from the TV guide , I looked in settings,system,system info , it says , Recording Capacity:up to 120 hours for HD etc etc. Free Disc Space up to 112 hours for HD etc etc. so why is my box not allowing me to add further recordings, please note I have been using V6 boxes for years, so I no how to use them, I know this happens when you use Keep till I delete option,and box is over 60% full, but this box has only 1% used disc space. P.s I also lose the small TV picture top left with a small, ! Press BACK, when I click TV guide, this never happened on my old V6 box , why does it not show TV picture of channel I'm on ? Thanks for any help🤞
bigguy283
4 hours ago Place Virgin TV V6
42Views
0likes
8Comments
More App Problems
I can't set a program to record through the app. Whenever I try, I get a message saying, "Your Virgin Box is offline. We'll schedule this series to record when it comes back online." The box is clearly online as I'm sitting right in front of it. Sometimes, I also get a message saying, "Recording Failed." Also If I want to watch a program on the app, i have to register the device. This happens ever time. I am using version 5.18.11612+18728
chrispy1
5 hours ago Place TV on the go
76Views
0likes
5Comments
Picture constantly breaking up
So I've been with virgin about a month and the majority of channels are unwatchable, The picture is constantly breaking up. Virgin just say check cables and reboot box. I have tried numerous HDMI cables and also tried on another TV but no joy. How do I go about getting the line into my house checked? Virgin line was already in place when I moved in.
Bcfc1979
6 hours ago Place Virgin TV 360
147Views
0likes
9Comments
List of on-demand movies watched?
Hi. Is there a way to see what on-demand movies have been watched, other than waiting for our next bill? I'm assuming any extra charges must be explained on the bill somewhere, but I thought we should be able to list them on-screen, or see this information when logged-in on the VM website. Thanks.
user79838245
10 hours ago Place Virgin TV 360
13Views
0likes
0Comments
Wicked on Sky Cinema
I hope you are well. Wicked is on Sky Cinema catch up right now, but be warned! There is British Sign Language Interpretation on the catch-up on the box. So be aware:signed version is on tonight at 8pm and tomorrow 5:20pm on Sky Cinema 2025 Recap HD on Channel 402.
RileyTaylorBSL
21 hours ago Place Virgin TV 360
360
Bsl
Sign language
Tv360
90Views
0likes
0Comments
Audio Description Will Not Turn Off ITV1
I am unable to turn off the audio description on ITV1 (103) on my Stream Box. I have tried everything including a factory reset. Using the button with the three dots on the remote control on ITV1 (and ITV1 +1) does not reveal the audio options as it does on the other channels. Any programme that contains an audio description on ITV1, including films and soaps are unwatchable on the stream box and I may have to return it. Can anybody help please?
Concerttom
21 hours ago Place Stream
17
Audio Description
458Views
0likes
15Comments
TV Go download issues
Hi using Samsung Tab 10 Ultra running Android 15, nothing will download when clicking download button. Can you advise please. Thanks
Beanie1968
23 hours ago Place TV on the go
7Views
0likes
0Comments