Virgin TV 360
For all Virgin TV 360 questions
1563 PostsActivity in TV
Virgin Stream turns my Sony 55A80J tv off!
Good evening everyone.I'm having this strange problem where after about 20 minutes my stream box turns my TV off.Its only started happening,I've done the reboot and a software update...but it still keeps happening.Has anyone else had this issue at al...
Keeping shows from deleting
How do I save all the episodes from a TV show I’ve recorded from being deleted because what I’m doing is not working? When I go to “My shows,” click an episode, then go to “more options,” click “modify this link+,” and then go down to “keep until I d...
Option to delete Netflix
We need an option to delete Netflix. The app is sending in excess of 30,000 queries to logs.Netflix.com every day - even though we have never used the app on our V360.This is ridiculous and a grave privacy concern.Can we either delete the app or can ...
Walking dead - subtitles and audio not synching
I’m currently watching the walking dead using on demand, just got to season 10 and the subtitles are at least a minute out of sync. Also it cuts to an advert halfway through a scene and when it comes back it’s a completely new scene literally missing...
Box needs more Power
I had my virgin broadband and tv installed today. The stream box started off working fine and now I can’t get it to power up in just has the message ‘your stream box needs more power to start up. ‘i have tried everything to fix the issue but nothing ...
Error Not available Sorry - we can't play this at the moment 4001
As of this morning I suddenly have started to recieve the above error message when ever I try to play recorded content or via live from my 360 box . I have re booted the box twice and have removed and re installed the app but to no avail. I have also...
360 upgrade failed
We have received our 360 remotes, the update has failed and we have lost all our on demand, recording functionality and no update option available. We called 5 days ago and were told the update would be sent again, which it has not, we need an engine...
Pair remote with devices not working
Just got new remote today to upgrade our 2 V6 boxes to V360. All went fine with pairing the main TV (an LG smart TV) so that the volume, TV power and mute buttons work on the V6 remote for the TV.However, the second box is connected to a standard ALB...
Unable to watch recordings on Virgin TV Go
Hi,Whenever I try to watch a recorded show in my S22 Ultra I get the error 'Not available Sorry - we can't play this at the moment 1', please can you advise how I can fix this? I don't get this error on my Samsung Tab S6...Thanks,Lee
Spotify??
What’s going on with virgin media still not having Spotify or any music apps for that matter in 2024… I personally think it’s essential having these apps on the virgin tv box specially when sky is miles ahead in terms of the apps on there’s. Massive ...
