Recent DiscussionsLandline issue - the person I call can’t hear me Elderly mother only has landline. When she dials out the call connects but the person can’t hear her although she can hear them. If people call her it is fine. if she calls a mobile it is fine. ...Old phone cable to the telegraph pole An engineer was out recently, and made a change so my landline phone is connected to the router. I forgot to ask at the time, but does this mean I no longer need the cable that stretches from the te...Landline not working When people are ringing my landline they have had the engaged tone for over 24 hours. I have no dial tone when I try to ring out just sounds like someone is on the line with a bit of cracking noise o...No dial tone on landline For a couple of weeks now I have had no dial tone on my landline. Can receive calls but cannot use phone to call anybody on. Am connected through the router which I have unplugged and reset several t...Home Telephone Number Not Ported I have moved my account to a different property and requested Virgin Media to Port my old home telephone number. I've spent a lot of time on the phone trying to resolve issues with my old telephone n...Automatic outgoing calls Does anyone else experience automated outgoing calls on their Virgin Media landline? I reported this issue a few months ago and was sent a replacement router. The issue is occurring again. Going ex-directory on home landline I want to go ex-directory on my home landline to remove my name, address and home phone number from the public telephone directory, but VirginMedia don't provide a simple means of doing so. The custo...back up phone, how to use it? a few years ago when renewing my vm contract, as a vunerable customer I asked about a back up battery pack, I was actually sent a large landline phone, yesterdays powercuts that shut the whole town ...Landline down again. No incoming calls getting through. Dial tone and ablet to dial out. Don't know how long this has been going on but nurse tried to get through yesterday and couldn't. cannot book engineer to fix landline does anyone know how I book an engineer to fix a landline fault? I've tried the telephone which only lets you cancel or reschedule, then kicks me off. I've also tired the website; but I am going rou...
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