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Port my BT phone number to Virgin

I would like to move my existing BT landline phone number to Virgin Media with whom I also have a phone line nowthere seems to be no point in keeping BT as Virgin provides the same service... and probably better !I have received the adapter from Virg...

Landline through hub5

Hi,I am having trouble with my landline ( plugged into my hub5 router). Since upgrading to the hub5, when I try and call a family member who is also with virginmedia the phone rings once and goes dead. They don't get their phone ring or a missed call...

johnben by Joining in
  • 66 Views
  • 1 replies
  • 0 kudos

Telephone connected to router not ringing

I answered this non ringingi CV21 (router)  phone problem over a year ago and the reason is simple .A standard Telephone Master socket has a Capacitor in it which is necessary for a ring tone to work.I used an adapter which was common with ISDN sysem...

Home phone not ringing out

Hi i cant get hold of anyone from virgin , for several weeks now my home phone hasnt been ringing out when a call has been received , i assumed it was a faulty handset so bought a new one and its still the same , sometimes people try and ring and the...

Matty2303 by On our wavelength
  • 184 Views
  • 3 replies
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Resolved! Turn off landline voicemail

I have an ansaphone on my landline and this Virgin facility is causing problems as well as being unnecessary. I want to turn it off but it seems this can only be done by VM. Can you please contact me to arrange this, I can't find how to do this any o...

afperry by Tuning in
  • 650 Views
  • 6 replies
  • 0 kudos

Virgin Media Voicemail - landline

I would like to change the number of rings on my landline before the voicemail kicks in.  At present it is set at 10 rings which is too long and people just hang up.  I would like to change it to 5 rings please?  I have tried contacting Virgin Media ...

landline not working

landline not working for over a week, happened number of times before, tried all the helplines which say running tests & to call back then never get results back. Home phone just says line busy, can't make or receive calls. Not sure what has happened...

When to port out landline

Hi everyone,I'm currently in contract with Virgin Media until 30th January 2025 and recently had FTTP installed alongside my Virgin broadband connection. I want to port out my landline to another provider and wanted to know the best time to initiate ...

imran by Tuning in
  • 216 Views
  • 9 replies
  • 0 kudos

Porting landline

Hi, I am trying to port my previous number (which was with virgin media) to my new account which is still with virgin media, as i didnt renew, i left then returned as a new customer within 1 week.. Advisor stated this can't be done? Both accounts wer...

Begum61 by Just joined
  • 207 Views
  • 4 replies
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Keeping landline number

Hi,I have received an email from VM saying that my landline number is going to change even though I requested to keep my old one. I think my old number is a VM media number already, so I can't see why it needs to change. My new kit arrives tomorrow a...

Hitch66 by Joining in
  • 154 Views
  • 2 replies
  • 0 kudos