Recent DiscussionsLandline Dead Since 17th June 2025 – No Fault Shown – Urgent Support Needed Hi Virgin Media Community, I’m posting here as a last resort after struggling to get proper support. My Virgin Media landline has been completely dead since 17th June 2025. When calling the number,...Still waiting for number transfer after 2months of new account Hi, I am hoping if there is anybody from the virgin media back office teams who can help me as I am getting nowhere with the front line customer services. I have taken out a new Virgin Media account...Transferring my old BT number I signed on for a virgin landline to replace my old BT landline. How do I get the old BT number transferred into the virgin phone? No Dial Tone My landline has stopped working, how do I report a fault, there is nothing on the website for logging this issue. Hyperoptic number Can I port a Hyperoptic number into Virgin? Frequent cold calling We have a virgin landline where we receive fairly regular cold calling, sometimes 2-3 times a day, offering windows, boilers, solar panels, loft insulation or some other apparently energy related gov...Check phone line My landline is completely dead Status check says it is ok unplugged phone and plugged another one in still dead. tried calling had to do security on the phone eventually someone answered and had t...New phone ststem. I have a dual phone walk around system. One in the living room and one in the kitchen. My hub is in my conservatory where its linked to games consul, computer and second tv. The signal from it is s...Landline over Ethernet not working My landline has been converted to work from the hub and has been fine for some time. However, it stopped some time this week - someone could not contact us on the line so I checked it today and there...SolvedGrey Box Installed, destroying property Hello, Virgin media came and installed a grey box right by my front door, they came on to my property without consent to do this. As a result pictures and ornaments hung from the other side of the ...
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