I recently ordered a package phone and broadband at the start of January. I was told it will take 7 days to port my landline number from Vodafone. So i took the 12th January as my installation date. I made the lady aware that i use my landline for my...
HelloHopefully someone can help me. My disabled friend's landline has been out of order for some time. He really relies on it for medical needs etc so need sorting quickly please. He has no mobile or internet he can use so he's really stuck. He's t...
Hi. Looking to port my BT landline number to Virgin with whom I already have a landline phone. Rang BT twice and told Virgin have to grab the number. Rang Virgin and told get BT to do it. Online form on Virgin website says enter your Universal Ac...
I have been with Virgin Media since early March, my broadband has been up and running since 13th March, and that is when the problems started. As part of the package I asked for my number with BT be ported to Virgin, and after three port requests it ...
I recently switched to Virgin Media(22/04/24). During the signup process I asked to keep my old number from my previous provider(NowTV). On the day of installation I was surprised to find I have a new number on my Virgin line, while my old number is ...
Both analogue phones cannot make or receive calls. No dial tone, and when dialled from a mobile, I hear one ring before the call terminates. I called the fault in, and was told that there was no problem in the area. Instead of offering to send an eng...
The exact same thing is happening to me. The website is waste of time. I have called them, and was told there was no fault, and I would be sent IP phones instead. I said this was unsatisfactory, I want the fault fixed. I was transferred to someone el...
OK ported 11th April don't work properly till 13th Routing issue apparently. Worked till the 18th, Virgin ported it again for some reason. IT FAILED just had a SMS tosay they cant get my old number back please use the number have given you. NOT HAPP...
Hi, My phone number was suppose to be ported over within 48 hours from installation date (18/04/24). I have already missed two important calls. Is there anyway to get an update on this.
We’ve had no landline for 4 days. Went online and no way to report the fault which is very frustrating! Just keeps taking me around in circles! Please advise!
