Recent DiscussionsConnection problem because Virgin cable box caught fire, must talk, how? I have a big connection problem because Virgin cable box caught fire in the livingroom this afternoon, fire fighters had to put it out. Must speak to virgin and they must come out, can’t reach them t...call itemisation I have asked for itemised calls list for my landline from VM. This is in progress they are going to send me paper lists in post. They didn't mention it would cost £2 per month, but that's a differe...Landline switchover in July Apparently my landline is switching to a new system in July, whereby the phone has to plug into my hub4. Issues with this are: The phone and hub are a long way apart, with no route for a physical c...Call Barring Hi we have had call barring for many years to use with our BT answerphone. Everything worked well until we were forced onto VOIP. We then found that we could not make any calls as were were asked to...Disabling answering service I have bought a new Gigaset phone with an answerphone and have been advised that Virgin Media need to disable the Virgin answerphone service provided to that number so I can use the ECO dect function...Unknown usage charge I had my bill email notification today and to my surprise there is a usage charge for the land line that im forced to have for some reason, funny thing is do not even own a house phone or a RJ11 cabl...Existing landline number not transferred. I joined VM some 12-14 days ago and find I have not been receiving incoming calls on my VM landline although I could dial out. I have now discovered that it appears I have been given a completely new...Landline Stopped working two days ago in TW 2 Landline (standard, not VoIP) stopped working two days ago. No Dial tone, no incoming ring tone. When number is dialled externally it just rings for ever. I cannot find any fault internally, cabling...How to switch off free voicemail Hey, This page https://www.virginmedia.com/help/landline/set-up-landline-voicemail says: "Call 1571 and choose the option to cancel Free Voicemail." But calling 1571 does not give me the option to...Anytime Chatter Can anyone please tell me if 0845 and 0870 calls are included in the Anytime Chatter package? I’ve been on live chat with a VM agent, and they said they were, but all the information I can find onli...Solved
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