Recent DiscussionsHouse Alarm Hi. On the 11th August 2023, my landline home phone will switch to the fibre network. My house alarm is currently connected to my landline phone so if my house alarm activates the alarm will phone my...SolvedKeeping phone number on landline I'm still waiting for my number to transfer over, I asked a few weeks ago and was told I just had to wait, it's now been 2 months and looks like something must be wrong, can this be looked into? Tha...SolvedLandline Outgoing Calls Suspended Hi, The phone worked fine last week & outgoing calls were made. Dial tone present , incoming calls are fine, when I try to make an outgoing call it says my service has been suspended. Just got ...SolvedI want to keep my package but disconnect my landline I spent a long time trying to achieve this using chatbot and telephone customer service without success. Please can anyone advise if this is possible or do I need to switch suppliers? Using new DECT Phone System after DigitalVoice Migration I was migrated onto Virgin Media Digital Voice in the last few months with my Router upgraded to a Superhub 5. My existing DECT Base was connected to TEL1 Socket on Superhub5. Although thi...SolvedDigital Switchover practical advice Can somebody comment who has actually received the kit from VM and successfully transferred. My potential issue is that the SH5 is upstairs and the phone is downstairs. Presumably the kit is just a a...Disabling Voicemail I need to disable Voicemail to enable call divert to be used. My contract includes call divert, but it will not function whilst voicemail is set. I have tried ringing 1571 but there is no option to ...Why can VM not transfer my number from Sky Joining VM has been an abosolute nightmare and a decision I am regretting. I have called multiple times. Before purchasing, before and after installation, 10 days after and now. On each occasion I ...Solvedtrouble rining out and red light on hub v3 hi, our landline has been playing up, been having trouble ringing out the last couple of days as when dialing it fails and a voice says "the number is unavailable" or something like that. plus the l...Calling features Hi Can you confirm whether calling features are free with a purple zone line? Information taken from https://www.virginmedia.com/help/digital-voice-switchover suggests the features are free: To s...
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