Recent Discussions1571 voicemail not kicking in I have voicemail on my account and have recorded a greeting but the voicemail does activate in order for callers to leave a message. I've re-recorded the greeting to reset but it's still not working....All virgin services off how can anyone get in contact with virgin if ALL THEIR SERVICES ARE OFF and the virgin phone is NOW PLUGGED INTO THE ROUTER which means IT DOESNT WORK .. my bro has only these services from virgin ....Landline not worked in months Hello. My landline phone stopped working over six months ago or so (wall socket connection) and an engineer turned up and plugged the phone instead into the router (with an adapter). That never work...VM Home Phone - Call Routing Issue Hi Back in January'25 I reported a problem I had been experiencing for several months with my landline phone service - I was able to receive calls but was only able to make calls to certain number...Is this the right landline phone? My parents just renewed their existing VM contract and added on a landline. They were advised they needed an engineer visit to install the phone, they were expecting to receive the modern black phone...Trying to resolve a problem with voicemail Hello. I've been trying to make a complaint about voicemail but end up waiting in a queue for a long time or the online form always gives an error. I've been having a problem with voicemail on a la...Voicemail not working for weeks. paying £107/mth for my services. what can i claim back? landline phone dial tone indicates a voicemail has been left so... i dial 1571 says i have a new voicemail listen and... completely silent happens on all voicemails left and been going on for we...Power cut landline "user busy" no dial tone Following a local power cut (x2) our landline was left in "user busy" mode thus no dial tone. We were not using the 'phone at the time. This has happened before when the landline has been affected by...I asked to port my old BT line to virgin but the number hasn’t ported to I asked to port my old BT line to virgin but the number hasn’t ported to the new virgin landline. The BT line now has been disconnected at virgin’s request and customer advisors tell me the old numbe...Reporting a fault My aunt's virgin phoneline has conked out, she is 78 years old. I cant see how to report the fault (i am not the customer, nor am I a virgin customer). I have tried 0345 454 1111, but just seem to ge...
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