Recent DiscussionsOrdered Broadband & Phone, chose to keep number, can't see number anywhere in order As my title says, I just ordered a package. As part of it I provided my existing number to keep and the order option to switch my existing provider to Virgin was also selected. My worry now is in my ...Problems getting a number from Vonage ported to Virgin (4 months so far!) I'm going out of my mind, four months ago we signed up for the mega volt package. At the point of order we told the person that we wanted to port a number from Vonage to the Virgin home line, they s...Reduce number of rings I see in the forum that it is possible to reduce the ring count on a landline before the voicemail kicks in. Can you advise how to do this? I rang Customer Care and they say it's not possible. Telephone disabled in new Hub 3 I recently received a replacement Hub 3 for one that was showing a solid red light, but I've just discovered that the phone is not working. History, the red red light appeared on the old Hub 3 about...Calls to the landline Today (June 12th) I have had 3 calls to the landline - the first 2 pertaining to be from VM (on a mobile number). On the 11th there was 3. On the 10th there was 3. On the 9th was the first one. N...Help porting landline number to virgin from BT Hi, I would like to port my BT number over to my virgin phone, which is already active. I can then cancel my BT account. How do I go about doing this please? Help would be much appreciated. Landline not ringing/answerphone not picking up My landline stopped ringing some time ago, and the answerphone no longer picks up inbound calls. The lack of ringing/answerphone pick-up was not an immediately noticeable problem, as I do not receive...No Dial Tone We had a message on our home number which said 'Check Phone Line' and there is no dial tone. All the cables are fully in the sockets with power and new batteries. I suspect there is a fault as we had...SolvedLandline phone not working I reported an issue on with my home landline phone not working. I discovered it wasn't working on the evening of 28/APR and reported it on 01/MAY by calling 0345 454 1111. I have the old copper cable...No phones compatible with our VM Hub None of the phones we have tried are compatible with the Hub. The ones we have tried are all modern (some almost new). Even the emergency back-up phone installed by the VM technician will NOT connect...
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