Recent DiscussionsNeed help to book an engineer My father is 96 years old and has a virgin media landline. The landline currently has no dial tone so he cannot make or receive any calls. He relies on the landline for an emergency service if he is...Change VM phone number but port existing number Hi. I have just renewed my 'triple' VM bundle because it was much cheaper than unbundling so as to drop the home phone which I wanted to port elsewhere. Is it possible to port out my existing numb...Dead Landline As the title says, my landline is dead. It worked fine when the engineer visited to finish the setup (Feb 28th) and the line continued to work fine up until at least last Friday (March 14th). Who can...Telecare Alarm System / Digital Phone Upgrade Hello, Yesterday I received a letter from the council that provides a Telecare alarm service to this property. Currently the Telecare alarm works via a Virgin phone socket. Yesterday I spoke to a ...Home phone Call charges onaccount when phone is not physically connected I've just received my latest bill where £3.19 has been charged to my account for phone calls, 1 of which is itemised. The issue is that I do not have a phone physically connected and haven't had so ...Phone adapter for hub Been told my phone line now has to be plugged into HUB 3 but we have no adapter will virgin providing these Adaptor for phone to HUB Hi, Apologies a bit new to this. Please could someone help with a query? We didn't receive a phone adaptor for the HUB when the change happened many months ago. Please can someone tell me how to g...Virgin refusing to transfer phone number to new provider I moved from Virgin to Zen on 7th March. I was due to be out of contract with Virgin on 8th March. I was immediately sent an email by Virgin acknowledging the switch and letting me know in order to p...Landline Voicemail unusable I am having the exact same issues as another VM landline voicemail user in the forum. My landline voicemail is unusable. It saves messages from callers but I cannot access them and no my mailbox is ...1571 service Hi, I am having issues with my 1571 service on home phone. I have set this up but phone doesn’t connect, just keeps ringing out??
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