Recent DiscussionsLandline Dead Since 17th June 2025 – No Fault Shown – Urgent Support Needed Hi Virgin Media Community, I’m posting here as a last resort after struggling to get proper support. My Virgin Media landline has been completely dead since 17th June 2025. When calling the number,...back up phone, how to use it? a few years ago when renewing my vm contract, as a vunerable customer I asked about a back up battery pack, I was actually sent a large landline phone, yesterdays powercuts that shut the whole town ...Line cord error - tried different phones and also plugging phone line into router - please help Hi, as per title my landline has stopped working and get a line cord error. Initially I thought the home phone had broke, so brought a replacement but that doesn’t work either. I then did some resea...Scam mobile calls from India on landline I have started receiving a lot of calls from supposed UK mobile numbers (a different number every time), 20 calls to date, all between 09:00 and 17:00 Mon-Fri. Initially we answered the calls as we d...Landline - no dial tone Since 18 June there has been no dial tone on my landline handsets. I have done all the tests recommended on your website: All phones are connected and fully charged. I have tested the equipment by...Telephone disabled in new Hub 3 I recently received a replacement Hub 3 for one that was showing a solid red light, but I've just discovered that the phone is not working. History, the red red light appeared on the old Hub 3 about...Home Phone line problems. No phone connected. 999 calls made from my line, not by me. I have a home phone line with Virginmedia, but do not have a phone plugged in. In my last bill I had call charges, which isn't possible as I don't have a phone connected, and indeed don't even have...No dial tone We've had no dial tone on the landline phone for over a week. Checked phones and connections and everything looks correct. Service check says there are no issues. There must be a fault though. How do...Landline Voicemail. Is there anyway I can remotely reset my landline voicemail, which appears to have stopped working. Of course 150 has lengthy delays on it. Home Phone Switchover - can I just scrap telephone? Just got an email to say my home phone switches on 20 August. I have not used the landline for ages and it is only part of my package as it is more expensive to remove it. Why can't VM just take th...
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