Red Light on Hub.
Hi there, I'm hoping someone here can help me.
I was visiting my 94 year old Grandmother yesterday and her phone wasn't working, there's no dialing tone, nothing. I looked up to see what fixes I could try and went through them all.
Firstly I did a network status check, accessed the router settings checked everything in there.
Then I checked connections, checked cables, switched off hub, reset the handsets, then as a last resort I reset her hub using the reset option.
Wifi is working, tv is working but nothing with the phone, the whole time the the hub functioning, pre and post reset, there was a solid red light on the bottom. She has a Hub 3.
At her age it's a worry as the quickest way to contact her and she us, is the landline, which obvioulst can't happen.
Does the red light mean the hub needs replaced and can I sort this our on her behalf?
Thanks.