retep57
3 years agoTuning in
red light on virgin media hub
my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is no issues the can find when they do a systems check fron there end and the hub does not feel hot at all i have had this hub for many years without any issues like this, can you help me.
- Anonymous3 years ago
Try a 30 second pinhole reset of the hub with no ethernet connection.
If it's still red then you need a replacement hub via a VM engineer.
You can call it in on 0345-454-1111 or else wait for the forum team.