Hi there,I just agreed to another 18 month contract which has now included standard netflix.I was told i would get an email explaining how i can activate netflix but i never got one. I chased this up on a live chat and was told to go to the Netflix a...
I was moved to O2 from Virgin mobile & have had Virgin Media broadband for YEARS. I'm still yet to receive the double speed boost promised for the BB when I accepted the new contract for the mobile move.
I have contract with Broadband and 10GB O2 sim for 31£ per month however I haven’t received my Sim Card or even get any email from O2 please help me since I cant apply any job without a valid UK number
Hi,My virgin mobile account switched to O2 about 3 weeks a go. The Volt benefits are live on theO2 app but my home broadband hasn't switched from M250 to the next level. I power cycled it yesterday to see if the config changed but it hasn't?Thanks.J...
Hi there,Took out a Gig1 contract with Virgin as an o2 customer via an o2 store. The agent told us to take the ultimate package it would be £85 for the offer, however, we agreed we didn't need the sim as I'm already an o2 customer with 2 sim cards. H...
I have an O2 contract from way, way back but, after reading through all the Volt documentation, I am still not sure whether any of the benefits of the scheme have any relevance to me. Can I "tack on" my pre-existing O2 account to my Virgin Media acco...
o2 sim was told card would arrive 4/5 days but never didwas told to contact o2 but they can't help without the o2 tracking number - can someone get my sim sent out
Hi. I have rang CS multiple times to order Wi-Fi pods to cover black spots in the house only to be told my order has been placed and will be with me in a few days time. This has happened on three occasions over three months. When asked for confirmati...