Hi,can anyone tell me how to order my first wifi pod? I have two rooms in the house where the wifi drops as low as 9 most of the time, sometime it tells me I'm not connected to the wifi at all.I have used the app numerous times & it never gives me th...
The 02 shop in Cardiff applied for my Volt benefits on 12th September and said they should be applied after about two weeks. It's over two weeks now and I haven't heard anything about the upgrade.
I signed up for an O2 contract a few weeks ago and have tried to register for Volt benefits but have yet to receive the email or any other correspondence. I've checked and there has been no upgrade of our Virgin internet package. We are suffering ver...
I have had an interesting experience with being cold called by an agent offering me a 'great deal'!I wish to share my experiences and give you all a warning about the tactics used that can inadvertently tie you into an 18 month sim contract.I was cal...
Hi All,Hoping to see if someone can help me. Similarly to other customers, I am having real problems receiving my 02 unlimited sim from the volt package as I am an existing O2 customer (the issue seems to be having the same email address on both).I ...
Good Afternoon,I signed up to an o2 sim only deal 4 weeks ago and i am still awaiting Volt benefits to be applied to my Virgin Media.o2 have today finally added the double data to my mobile account after giving them a nudge, but i would now like the ...
Hey all, activated my Volt benefits around 2 weeks ago. The O2 side applied fine, got the double data there. On the virgin side, however, I've had nothing and there doesn't seem to be any real indication it's in the works. I don't know if it's applie...
So I took out the Volt bundle that included a SIM card from O2 for an additional £25 pmHowever I am also paying O2 £30+ per month for this SIM card?Looks like when this transfer was done something went wrong with billing - but who do I complain to?An...
i am disabledi am now looking into my package as its nearly run out as i need a new one and i still haven't got my o2 sim card that ive been paying for for all this timei have a full volt package deal i purchased well over 12 months ago with no sim c...
I have recently upgraded my broadband package to Volt with a 500mb connection and as the Wi-Fi is very weak in some areas of the house I carried out a scan using the VM Connect app. This confirmed thatI only have speeds of 11mb and 22mb in a couple o...
