When I took out my Virgin Volt package it states I have 500 mb broadband on the contract paperwork. Through the Volt benefits I think I should be entitled to 1gig broadband. It shows up on my account that I had 350 mb and I have been upgraded to 500...
So I have ftth it was installed just before the hub5x was deployed. I was told to request one when they come out as I am on the ftth networkCheers Tom.
Can anyone help with this? I am getting quite frustrated phoning O2 who seemingly find it too difficult to cancel this O2 sim that I was forced to sign up for 18 months ago to get a better deal with VM. My VM contract from then is now over and I ha...
I have recently a new pay monthly O2 aim that is eligible for volt benefits as I also have 500mb broadband from virgin. It’s been over the 14 days since I started my O2 pay monthly plan and have used the my O2 app but have still not received any of t...
On the 22nd of February I requested an upgrade (which is still showing as available now to me in my offers/upgrades) to Volt Gig1 Fibre Broadband with a 30GB O2 sim at the cost of an additional £15 a month to my current bill. I received an email to c...
Hi, My current EE contract is up for renewal in the next 10 days so looking to change to O2 so i can benefit from the Volt Perk with my Virgin BB, i know people have previously purchased their O2 plan via uswitch in the past and got there volt perk.a...
Hi,I signed up for a Volt Bundle last Monday (26th February). I received a contract from Virgin but I haven't received anything from O2 and I am still waiting for my new sim. How long should I wait for the sim to arrive and how can I check that O2 ha...
Cant seem to find a straight answerMy wife has a contract with O2 and I recently signed a new contract with Virgin for home broadband The O2 is in her name and the Virgin in my nameIs it still possible to link the accounts to claim benefits Thanks in...
Could I speak with someone in regards to two queries, the O2 sim card deal with a direct debit of £5.00 of which I have never used but being charged for and to cancel the Sky Sports package I had in November 2023. I appreciate the offer but I'm looki...