My wife's O2 contract expired & went from £8 to £25 for 20 Gb. We were switched from the old Virgin phone plans. Mine went up from £7 to £12 then £12.75 for 10 Gb. The service in our village was & is awful. Others in our village community chat had th...
In May 2022 I renewed my contract for a new 18 month contract and took advantage of a Volt O2 SIM and free broadband upgrade. This would have been due to expire in November 2023In March 2023 I renewed my Virgin contract early because I had another go...
On My o2 it says "Sorry - it doesn’t look like you’re currently eligible for these benefits". Virgin account and O2 account are both registered at the same address, what's the problem?
Hi everyone, Not sure if I`m posting in the correct thread, but maybe someone could help me. I`m a fairly new Virgin media customer. I have only opted for a Broadband deal at the end of November last year. I got a "deal" for 350MB - first 3 months fr...
I am so cheesed off with VM and 02I have two homes; one in Edinburgh, one in Newcastle; both with VM broadbandI have two O2 PAYG phones, both registered to EdinburghO2 will NOT let me move one of the phones to the Newcastle address. They can only mo...
Hi,I am currently on the above and have a data allowance of 10Gb, I recently ran out of data nad have had to purchase a bolt on.I know I can get a 20Gb contract with Lebara and it will work out cheaper; doesn't theh volt system offer anything better?...
Hi, Because O2 uses an auto filler for their address function on my account, my billing address with O2 does not match my Virgin Media billing address meaning that I cannot activate Volt Benefits. Please can someone help as this is a very broken syst...
Virgin now only seem to do bundles of services. In order to get the discounts I have to keep my 02 sim, which is so expensive. What will happen if I go into an 02 shop and cancel that part of my bundle? My renewal of £74 doesn't include the £12.75 mo...
I've had my Virgin broadband for just under a month and while my o2 double data has been applied the broadband boost hasn't. Any help getting this resolved would be appreciated.Thanks,
I have very poor connection in a number of rooms. Have followed all the guidance (done the scans etc) but I can't see a way to order a pod on the app as described. Anyone help? Connection is really poor. Thanks.
