Networking and WiFi
For queries with home networking and all things WiFi
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 36087 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 31522 Views
  • 17 replies
  • 42 kudos

Red flashing light

Hi, around 9pm on Thursday evening our Wi-Fi stopped working. Since then we have had intermittent Wi-Fi. It’s mainly not working but does occasionally come back for a few minutes. I’ve reported it to VM and have an engineer booked for Monday 4pm-7pm,...

House58 by Just joined
  • 207 Views
  • 10 replies
  • 0 kudos

Broadband dropping out and high latency DA5

Hi, I am trying to raise a fault online for my poor broadband connection that shows on the below graph starting around 05:00 9/10.I've checked all connections and re-started the hub but no change.Logs from router below showing recent events, If someb...

VM monitor.PNG
mont999 by On our wavelength
  • 157 Views
  • 6 replies
  • 0 kudos

Problems in the PO8 area

I am struggling with an issue in the PO8 area with my broadband. I have been suffering with intermittent dropouts for over a week and a problem was found and show as being dealt with by an engineer. Twice the ticket has shown to be raised and then re...

Rabelais by On our wavelength
  • 76 Views
  • 2 replies
  • 0 kudos

Resolved! Red light on Virgin hub 3

HiMy virgin hub 3.0 status light is red but is working otherwise as i would expect. Ive rebooted it many times but without change. Ive disconnected and reconnected the power and signal cables also without change. According to advice this may mean tha...

Red light on router.

Hi. I have a red light on my router. it’s not hot but is faulty, done the reset etchoping someone from virgin will see this and get in touch, had it before and the people on the phone were not very helpful. 

SteveH13 by Joining in
  • 138 Views
  • 3 replies
  • 0 kudos

new white pods wont connect to hub 5

I Really hope someone can help. we added a third pud after a year of 2 pods working perfectly and the 3rd pod would work for one day perfectly. then stop. so they send a new pod. same thing. new pod works for one day and then stops.crurrently they ar...

69hicks by Joining in
  • 104 Views
  • 2 replies
  • 0 kudos

Netgear Booster

Hi,I hope someone can help me with a similar problem, I have the Hub 5 and I have Netgear boosters, unfortunately, the Netgear boosters no longer work since I got the Hub 5 and I thought it would be fairly simple to pair them with the Hub 5, but I'm ...

teamgers by On our wavelength
  • 253 Views
  • 12 replies
  • 0 kudos

Need to order another pod

I need to order a second black wifi pod, done all the usual procedure of speedtest through the connect app. Puts me through to a dead end web page, only to try get to speak to someone on webchat.. can never gdt through to anyone before closing time.....

Neilk84 by Joining in
  • 74 Views
  • 1 replies
  • 0 kudos