POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
No broadband in dy8 area affecting me an neighbours so not isolated nothing on status checkers or 0800
Hi, I recently moved to Virgin and everything is going well so far except the PS4. I tried connecting with Ethernet, I get around 150 mbp download and 3 mbp upload. Same with wireless. I keep lagging a lot and I need help with this.Any help will be a...
Someone else here with the now permanent red light. Have reset the hub and tried disconnecting for a bit, but the light’s still red even though the hub doesn’t feel particularly hot if at all. Have also noticed a distinct drop in the WiFi performance...
I have three pods and, where they reach, I have fair-to-good speeds. The trouble is that the pins don’t cover the entire house. It’s an old stonework building with basement and attic rooms. What are my options here? I’d happily pay for another pod bu...
Connection is terrible, wired Broadband keeps dropping,I've factory re-set the modem..no difference. This has been going on for weeks now. VM tech says everything is fine
Hi, Currently we have a Hub 4, I've just accepted a contract renewal offer online after speaking to an agent online who has assured me that as part of this renewal i will receive a Hub 5 (I wanted to check first as we have some 2.5GB ethernet/Wifi6 d...
For the past few days my internet connection keeps cutting out. Sometimes a few seconds, sometimes more than a minute.When I run the VM online option to check connection it says everything is fine - obviously as I cant run it when I am disconnected f...
Hey there,I'm wondering how I can change my public IP with my virgin media router, I have the "Hub 3". I've seen other posts, and some say turn it off for 15 minutes, some say you can't, I'm not sure.I do not have a separate modem, so I can't go into...
Is it possible to set a time for internet to come on/off for kids?
Hiya,That last 10 days I've had internet issues and dropouts. Streaming TV/Film pauses, games disconnect, discord lags and drops, websites delay.I am ethernet checking.Modem mode.Wired household.Checking the router section I can see these types of is...
