UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
As stated in the title, the app won't find the Hub. I've waited more than 48 hours as suggested by the FAQs. What can I do?
Hi there, my previous set up worked fine, but the new one with the Hub5 does not, what do I need to change or replace. Previous set up: Hub 4 and network switch TL link SG1008D 8 port, link below. New set up: Hub 5 with the same network switch. w...
Hi all.I am a student of computer networks and I share a house so I would like to know if it is possible to add my own router to my home network for isolate my network and carry out my laboratories without affecting the work of others. Thanks.
Hello,For the past 2 months I've experienced large fluctations in my ping, jitter and packet loss. My area is DY5.My first attempt to resolve this was booking an engineer as the socket for the coax cable was very loose. I had experienced something si...
my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is n...
Hello,I will try to make this as short as possible. Over the course of the past week my BQM's have been picking up it's fair share of packet loss causing internet instability. I have not been able to keep my eyes glued to the HUB's configuration sett...
Hi, for the last week Ive noticed a lot of drop outs and inconsistency in my connection. BQM showing a lot more red than normal. First check on service checker says everything alright but then when I test the hub it says problem in my area. No info o...
So we've recently upgraded to HUB 5 as we have the mega volt bundle with Gig1 fibre, the Hub 5 installed today (Friday 29th September 2023) and already our virgin Intelli wifi pods no longer work, they just cycle the flashing green then blue light re...
Need my router moving
Our hubs got a permanent red light on Wi-Fi is running very slow. Done all the usual unplugging checked connections etc. Been like this a good few weeks. Thank you
