Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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Red LED on Hub 3

Hi GuysJust setup my hub to modem mode and now getting a permanent red led.Tried all the usual, power on off, reset, ventilation is good and not overheating et etc etc. Seems to be working OK but the red LED is disconcerting.Was working fine in route...

raym5587 by Just joined
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Poor comms during loss of service

Coinciding with a letter notifying of an above inflation price rise just a few days prior, we recently experienced a full loss of internet - and a shocking lack of communication from VM.We noticed internet access had gone down in the early hours of T...

PVJ by Tuning in
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  • 3 replies
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Appalling Customer Service

Hi,I’m posting here because I’m running out of patience and options with VM. I have experienced loss of service (currently paying for Gig1 broadband) since the 8th Feb. I was not told I needed an outlet port for the Hub either, not a problem. Enginee...

AJKeegs by Just joined
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Hub 3 ip range?

Do the latest Hub 3’s allow you to change the LAN ip range?(just signed up to M125 so assume this is what I’ll get)

gilbo2 by Joining in
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  • 8 replies
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Permanent Red Light on Hub 3.0

My hub 3.0 has a permanent red light.I’ve done a power reset a few times and the red light returns each time. The hub doesn’t feel warm and it’s not obstructed by anything so ventilation is good. Wi-Fi connection seems ok with the odd random slowdown...

Lied to by door sales representative

When a sales representative came to our house he told us we are eligible for the essentials package as we are on UC. He told us he would sign us up and all we needed to do was contact him when everything was installed to have this sorted out on the b...

Resolved! Boosters not connecting to hub

Right so here we go again having issues with the hub just received a wifi booster tried to use the app but it can't find the hub been like this for weeks now I reset hub reinstall app but no joy so now to got two boosters that won't connect to hub th...

Alanb2 by On our wavelength
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  • 4 replies
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How can I get my faulty Hub 3 replaced?

Got back from holiday to find that all the wired Ethernet ports on my Hub 3 have stopped working, which is catastrophic as I normally run in modem-only mode with a better router and separate Wi-Fi access point. Reported the fault but got fobbed off b...

New Router/hub request please

I have been getting a lot of intermittent connection lately and was going to get an engineer to come but I think it is the hub as am still on the hub 3. It seems to be fine for a week then if not turned on and off again it builds up loads of errors. ...

Narrow Broadband Width

Hi,When I use Zoom (I teach using Zoom) both myself and Clients are seeing messages about me having Narrow Broadband Width and this can make images intermittently stutter and stop.  I do use a booster between my Hub which is downstairs and my Studio ...