Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Router recommendations

I've been experiencing infuriating 5Ghz connection dropouts on several mobile devices in my home. I have tried changing channels on my Hub 3, but the changes simply won't stick (they will save, but next time you log into the router it reverts to chan...

No service between 8:30am and 8:30pm

Hi VM team,There has been no service on any channel, WiFi or Ethernet between 8:30am and 8pm for the last 2 days. The service has stopped and then come back on at exactly the same time each day. I am unable to connect to the router via IP address to ...

zcapda7 by Joining in
  • 1 replies
  • 0 kudos

Broadband issue

Hi, was wondering if anyone could help. My WI-FI connection for the past 2 days has been operating at half the speed it normally does. Tried to contact live chat but can’t seem to get through to a person who can help. Have reset the hub about 10 time...

VM Connect App and Router access

Over the past few weeks our internet has slowly become more and more problematic, to the point where Virgin sent me a new hub which arrived yesterday. The hub installed absolutely fine, however this has naturally changed the hub name and password. Th...