Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Some sites not accessible since 16/04

Hello,starting yesterday morning, some websites are not accessible, the most important one being the home of the JIRA app, would be the most important one, and is really affecting me since I heavily use it work, and I work from hom...

georgeS79 by On our wavelength
  • 3 replies
  • 1 kudos

Network Routing Issue

Hi,I believe there is a routing issue with the Virgin network which is preventing me from accessing my work e-mail. I am trying to connect to '' but the connection times out. This problem only started today and has been working fine f...

plynch66 by Dialled in
  • 26 replies
  • 1 kudos

Network Issue between Virgin and AWS?

Hello,Since last night I have noticed certain services are unable to function fully that seems to use AWS. Such as FlightRadar24, Signal, Slack etc.In terms of FlightRadar24 the website loads but no planes show. It seems the planes load via data-feed...

Zangoose by Just joined
  • 5 replies
  • 1 kudos

Installation requiring a new 'faceplate'

I'm going to be moving to a new flat on Tuesday and went with the Gig1 broadband package. When I called to actually get the package and confirm the start date and such things, I was guaranteed that I could just get a quickstart self-install kit, whic...

kella3 by Joining in
  • 5 replies
  • 0 kudos

Packet loss consistently

As stated consistently high packet loss has been going on for a few days now becoming quiet the common practice from virgin absolutely terrible have set up a broadband monitor

LS95 by Tuning in
  • 1 replies
  • 0 kudos

lower speeds than paying for

will the speeds fluctuate after first inisitial  installation of virgin media,  for the next few days? Tested over ethernet connection to several different speed test sites

Palm771 by Joining in
  • 3 replies
  • 0 kudos

Red light on hub and warm

Hi, My hub has a constant red light and is warm to the touch.I see some other posts here saying I might need a replacement.Please let me know if a new one is needed.Thanks,

mb16 by Joining in
  • 2 replies
  • 0 kudos

Cancel engineer appointment

My broadband was down yesterday so I booked an engineer to come out (due tomorrow), but now it's back on so need to cancel the appointment, but no appointment is showing in my account and the whatsapp chat doesn't give any options to do so either. Ma...

Connection - latency and reliability issues

Good afternoon, I’m hoping someone can help - lately we’ve been having severe reliability and latency  issues with our connection. Even on Ethernet, the ping spikes up to 150ms and is incredibly variable, making it difficult to play games. Even using...