Hub 5x reboot, WiFi Pods now all offline, but they all have active IPs
I know they are all talking to the 5x over WiFi + my DHCP server (Pi-hole) because I can see it has issued them an IP address in the last few mins. But no matter what I do...power off/on, used reset button, removed them using the VM app and re-scanned (they don't re-appear)...I cannot get them enabled. They all just have the slow pulsing white light.
They all worked perfectly before, so it's not just that the MACs need to be registered. All I did was reboot the 5x and they've been offline ever since, even though I can see they are actively communicating on my network. It has been a few days now so it's not just that I haven't waited long enough.
Any ideas before I have an engineer sent out? PS, these are the black WiFi Pods, I know they are terrible compared to a mesh like a Deco, but they have actually been working perfectly since I first got the service (until now), so keen to try and get them running again.
...as feared after router reboot the WiFi pods will go offline again, if you're using a 3rd party DHCP server. So there is no need to bother setting an IP reservation for them, as it doesn't matter anyway (I was just testing that idea in case it was a simple solution).
The solution is simply, disable your 3rd party DHCP and enable on the 5x, reboot the pods so they get IPs from the 5x (the pods will come back online again, which you can verify in the VM app), then reverse...disable 5x DHCP, enable your 3rd party DHCP. Henceforth the pods will get an IP from your own DHCP server, but will stay online. Until you reboot the 5x...then you will need to repeat the process. Keep your 5x on a UPS and never reboot it and you will never have the problem. But it only takes about a minute to do the above, so for me it's not a big deal.
The only permanent solution is either use the 5x for DHCP (not an option for me, because I want to use Pi-hole for my DHCP and DNS not Virgin), or just don't use the pods at all and get a proper WiFi mesh system like Deco or eero.