Hub 3 and Smart Home devices
To resolve issues with the strength of the signal in my flat, I purchased a TP-Link extender, and everything was fine, as I set its own SSID for smart home devices, primarily the weather station, as the core of my system. Issues started when I got 256 Kbps on a LAN cable to my PC instead of the 133 Mbps I was paying for. The factory restart of the Hub did not help at all, and the technician from VM had to arrive. He asked me to disconnect the TP-Link device, and we saw the speed getting where it should be. I was given two Wi-Fi pods to ensure full speed everywhere. A new set of problems started. My weather station supports only a 2.4 GHz connection. I went to the Hub's settings, changed the SSID for the 2.4 band differently, and connected the station and other smart devices. The VM Connect app on my phone demanded merging bands back, which disconnected my devices. I set only 2.4 from the Hub, but my phone will not connect. The idea was to reconnect devices, allow 5 GHz back and have a happy life. How to sort this out - to have full speed everywhere and only a single SSID for both bands? TIA191Views0likes21CommentsWi-Fi hopeless!!
Hi so our household has been with virgin for a long time, we had an older hub which was great. Anyway, my housemate moved out and so I got a new virgin contract, and the speed is excellent wired! However, Wi-Fi is a big disappointment. My friend came around and changed channels and changed some settings but still it's awful! I have Wi-Fi 6 devices here at home, yet virgin have given me a hub 3! I was really expecting something great for Wi-Fi and went with virgin as I heard their new hub does Wi-Fi 6? Is there any way I can simply get a new hub - the Wi-Fi 6 hub? Otherwise, I will really have to buy my own router and go into modem mode, this hub is so slow in the GUI as well it's virtually impossible to change settings! I set a port forward and now it won't delete it!!! Horrible hub the older ones were better than the hub 3. So, does anyone please know where I can get a new hub/how to get a new hub that does Wi-Fi 6? Please don't suggest expensive kit as I am disabled and Starmer has literally cut my finances in half! Thank you. Ruky. p.s - this is what my hub says. If you still think something is wrong, please check the following 1 Gateway IPv4 address is valid. 2 Your broadband connection is working. 3 Your broadband connection is ready. 4 The temperature of your Hub 3.0 is normal. 5 The status of telephone line 1 is not ready. 6 The status of telephone line 2 is not ready. 7 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 8 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 9 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 10 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 11 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 12 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 13 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 14 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 15 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 16 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 17 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 18 The device [REMOVED]has low signal strength, please move it closer to Hub 3.0. 19 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 20 The device [REMOVED] has low signal strength, please move it closer to Hub 3.0. 21 Please place your WiFi device near the Hub 3.0.58Views0likes3CommentsHub 3 Replacement
I have the dreaded continous red light on my Hub 3 and was told a replacement was ordered on Sunday. I received a text to say it would be delivered yesterday (Tuesday), but I haven't received it, nor had any correspondence from Yodel. There is nothing in my 'open orders'. Please can someone help? Thanks!Solved57Views0likes3CommentsCCTV suddenly being blocked
My CCTV has run via the Hub 3 on 192.168.0.20 for many years, all of a sudden I can no longer access it locally from by browser whilst connected to my wifi. The app still works on wifi but it no longer lets me connect to the CCTV over mobile data anymore either - it used to previously so guessing something has stopped it in the settings. I remember the CCTV guy saying it was using port forwarding or something. Is there some setting that could be blocking it?212Views0likes17CommentsHub 3 red light
My hub 3 is showing a red power light instead of the white power light for 2 weeks now. It is solid red, but the hub is not overheating. I've tried all suggestions to resolve the issue and none have helped. My virgin media account doesn't mention any issues with my broadband. Could someone assist me on the next steps please?34Views0likes1CommentUnable to successfully start the hub3
Ever since i moved from my old address into th new house, i haven't been able to get the internet up and running. All the lights on the hub look fine, but i just can't get it to activate through the app.i've sorted it all out my moving contract been reactivated, and all my billing addresses have been updated too.37Views0likes2CommentsRed light on hub
I have a solid red light on my virgin media hub 3 for over 6 months. (The hub is over 8 years old I believe) I’ve also been having issues with my WiFi dropping on a regular basis. I have connected virgin media and I have done a reset of the wifi router recently and have taken out the wires and plugged them in again. They sent me out a new power lead as they said this would resolve the issue, Unfortunately the red light is still coming up as a solid light light and the internet drips out on my devices from time to time.68Views0likes7CommentsPermanent Red Light HUB 3
My HUB 3 has a permanent red light. I have pin reset it. I have tried turning it off for 15 mins. All this can be seen I guess in the logs. It's positioned in a well ventilated area. It doesn't feel overly warm. I have noticed the service has not been as good last few days. Can it be replaced?Solved473Views1like2Comments