Hub 3 red light
My hub 3 is showing a red power light instead of the white power light for 2 weeks now. It is solid red but the hub is not overheating. I've tried all suggestions to resolve the issue and none have helped. My virgin media account doesn't mention any issues with my broadband. Could someone assist me on the next steps please?14Views0likes0CommentsRed light on hub
I have a solid red light on my virgin media hub 3 for over 6 months. (The hub is over 8 years old I believe) I’ve also been having issues with my WiFi dropping on a regular basis. I have connected virgin media and I have done a reset of the wifi router recently and have taken out the wires and plugged them in again. They sent me out a new power lead as they said this would resolve the issue, Unfortunately the red light is still coming up as a solid light light and the internet drips out on my devices from time to time.67Views0likes7CommentsUnable to successfully start the hub3
Ever since i moved from my old address into th new house, i haven't been able to get the internet up and running. All the lights on the hub look fine, but i just can't get it to activate through the app.i've sorted it all out my moving contract been reactivated, and all my billing addresses have been updated too.6Views0likes0CommentsCCTV suddenly being blocked
My CCTV has run via the Hub 3 on 192.168.0.20 for many years, all of a sudden I can no longer access it locally from by browser whilst connected to my wifi. The app still works on wifi but it no longer lets me connect to the CCTV over mobile data anymore either - it used to previously so guessing something has stopped it in the settings. I remember the CCTV guy saying it was using port forwarding or something. Is there some setting that could be blocking it?167Views0likes13CommentsPermanent Red Light HUB 3
My HUB 3 has a permanent red light. I have pin reset it. I have tried turning it off for 15 mins. All this can be seen I guess in the logs. It's positioned in a well ventilated area. It doesn't feel overly warm. I have noticed the service has not been as good last few days. Can it be replaced?Solved451Views1like2CommentsHub3 red light on permanently
Hi, could I have some help from a team member please? I have followed all of the tutorials hope my hub 3 but two problems remain i) the red light is on permanently (it’s upright, has airflow, I’ve reset it by power cycling and by a pinhole reset) but once it finishes it’s POST and connects it goes to red light on ii) the wireless coverage barely covers 1/3 of the house and is intermittent for a number of devices (whilst being fine for wired connections). Id appreciate some human help as even Terri BOT has crapped out on me when it tries to transfer to WhatsApp. I’d appreciate so me help quickly as my kids need access to do their school home work. Thanks, D16Views0likes1CommentHub 3 constant red light, but not hot
Hi, my Hub 3 is displaying a constant red light. The light turned red over a few hours and has been constantly red for 3 days. The hub is standing in an open space with nothing covering it. The hub is not hot to touch. I have turned it off overnight but it came back on red. I'm not getting anywhere with chat/whatsapp/phone. Based on similar forum posts and resolutions I believe I need an engineer to look at it, and possibly replace it.Solved35Views0likes2Comments