Hub3 red light on permanently
Hi, could I have some help from a team member please? I have followed all of the tutorials hope my hub 3 but two problems remain i) the red light is on permanently (it’s upright, has airflow, I’ve reset it by power cycling and by a pinhole reset) but once it finishes it’s POST and connects it goes to red light on ii) the wireless coverage barely covers 1/3 of the house and is intermittent for a number of devices (whilst being fine for wired connections). Id appreciate some human help as even Terri BOT has crapped out on me when it tries to transfer to WhatsApp. I’d appreciate so me help quickly as my kids need access to do their school home work. Thanks, D
Drop in speed from Hub 3 as router to TP Link
Hi all, I have VM 250Mbps package with Hub 3. When using the hub as router I am getting 250Mbps+ speeds, no issues. When using my TP Link C7 AC1750 router and Hub 3 in Modem <ode, the WiFi speed drops to 100Mbps. I am using good quality (based on reviews?) ethernet cable to link the two (Cat7). TP Link C7, I believe, has sufficiently fast internet port to take the 250Mmps from Hub 3, so this shouldn't be an issue either. I also have 3x mesh devices (TP Link RE450), but I don't thinks that's relevant here. What do I need to do to get my TP Link router do 250Mbps, instead of the 100Mbps..?Permanent Red Light HUB 3
My HUB 3 has a permanent red light. I have pin reset it. I have tried turning it off for 15 mins. All this can be seen I guess in the logs. It's positioned in a well ventilated area. It doesn't feel overly warm. I have noticed the service has not been as good last few days. Can it be replaced?hub 3 and vpn home working
been working from home for a few years now but just a few days ago the vpn has stopped connecting... works if use phone as a hot spot and have also gone to a neighbours house who use sky and works OK.... Have seen a few work around on forums but as I have a hub 3 things like changing dns not option and going to modem mode not working ANES not giving me the option to turn off as saying not connected to virgin ( I am) or system errorr come back later..... Is there any way virgin can give a safe answer to this problem .. Obviously if no safe work around then may have to cancel account and use supply that I know worksHub 3 red light
Hub 3 over heating red light always dipping signal I’ve done all the unplugging and I have pin reset and still getting red light it’s not near anything nothing covering. ive had it for 5 years I think so about time. can’t get through to anyone. Have done the speed checks just said we are on it and come back in 24 hrs. I also did this weeeeeeeks ago.“Brand new” hub3 rattling, no longer works
Just signed up for broadband. After several days of delay in receiving my Hub3 because Yodel lost it, I finally received my router today. Installed fine and everything worked great… for 8 hours. Then, all lights turned off and despite several resets and testing the power supply, I couldn’t get the router to stay “on” for more than a minute. I unplugged to move to another plug socket on the other side of the room only to notice that the router rattled when I picked it up and there are clearly loose parts inside. I think I can see a wire sticking out of the bottom. Really disappointed as have clearly been sent a supposedly new router that’s broken. Why am I even paying for this? Can’t get hold of support at all and nothing online is helpful. I suspect that the “solution” I will finally get is waiting days for an engineer to come only to be told I’ll have to wait days for a new router, which will probably end up being faulty as well! Has anyone experienced this and had any luck cancelling their Virgin contract without difficulty? Would rather go to a different company than continue to pay for such shoddy service and poor customer care…
