Hub 3 Replacement
I have the dreaded continous red light on my Hub 3 and was told a replacement was ordered on Sunday. I received a text to say it would be delivered yesterday (Tuesday), but I haven't received it, nor had any correspondence from Yodel. There is nothing in my 'open orders'. Please can someone help? Thanks!36Views0likes2CommentsTelephone disabled in new Hub 3
I recently received a replacement Hub 3 for one that was showing a solid red light, but I've just discovered that the phone is not working. History, the red red light appeared on the old Hub 3 about Jan/Feb 2024 and it came with some WiFi issues intermittent loss of signal/slow down in speed/loss of internet. So I brought myself a router and switched the Hub 3 to modem mode. And everything worked. This year my contract was up in May and I finally got around to getting a replacement. The first one to turn up was damaged in transit (There was something loose inside the Hub). The second turned up I plugged it in changed the password and switched to Modem Mode. And then I went away on holiday. Today I go to use the phone and no dial tone. Signed into the Hub settings and it says Telephony (Disabled) Is that because the Hub is in Modem mode, or is there another problem? Thank you for your help39Views0likes8CommentsCCTV suddenly being blocked
My CCTV has run via the Hub 3 on 192.168.0.20 for many years, all of a sudden I can no longer access it locally from by browser whilst connected to my wifi. The app still works on wifi but it no longer lets me connect to the CCTV over mobile data anymore either - it used to previously so guessing something has stopped it in the settings. I remember the CCTV guy saying it was using port forwarding or something. Is there some setting that could be blocking it?202Views0likes17CommentsHub 3 red light
My hub 3 is showing a red power light instead of the white power light for 2 weeks now. It is solid red, but the hub is not overheating. I've tried all suggestions to resolve the issue and none have helped. My virgin media account doesn't mention any issues with my broadband. Could someone assist me on the next steps please?32Views0likes1CommentUnable to successfully start the hub3
Ever since i moved from my old address into th new house, i haven't been able to get the internet up and running. All the lights on the hub look fine, but i just can't get it to activate through the app.i've sorted it all out my moving contract been reactivated, and all my billing addresses have been updated too.36Views0likes2CommentsRed light on hub
I have a solid red light on my virgin media hub 3 for over 6 months. (The hub is over 8 years old I believe) I’ve also been having issues with my WiFi dropping on a regular basis. I have connected virgin media and I have done a reset of the wifi router recently and have taken out the wires and plugged them in again. They sent me out a new power lead as they said this would resolve the issue, Unfortunately the red light is still coming up as a solid light light and the internet drips out on my devices from time to time.67Views0likes7CommentsPermanent Red Light HUB 3
My HUB 3 has a permanent red light. I have pin reset it. I have tried turning it off for 15 mins. All this can be seen I guess in the logs. It's positioned in a well ventilated area. It doesn't feel overly warm. I have noticed the service has not been as good last few days. Can it be replaced?Solved460Views1like2Comments