Hub 3 not working
We have not been able to connect to hub WiFi for awhile but can connect via extenders but unreliable. The light on the hub has been yellow orange for awhile. Decided to try to reset it so turned it off and back on but now not connecting at all. No lights on hub and no WiFi. Tried to use connector app but it cannot detect the hub. At a loss on what to do next.Hub3 red light on permanently
Hi, could I have some help from a team member please? I have followed all of the tutorials hope my hub 3 but two problems remain i) the red light is on permanently (it’s upright, has airflow, I’ve reset it by power cycling and by a pinhole reset) but once it finishes it’s POST and connects it goes to red light on ii) the wireless coverage barely covers 1/3 of the house and is intermittent for a number of devices (whilst being fine for wired connections). Id appreciate some human help as even Terri BOT has crapped out on me when it tries to transfer to WhatsApp. I’d appreciate so me help quickly as my kids need access to do their school home work. Thanks, D13Views0likes1CommentHub 3 constant red light, but not hot
Hi, my Hub 3 is displaying a constant red light. The light turned red over a few hours and has been constantly red for 3 days. The hub is standing in an open space with nothing covering it. The hub is not hot to touch. I have turned it off overnight but it came back on red. I'm not getting anywhere with chat/whatsapp/phone. Based on similar forum posts and resolutions I believe I need an engineer to look at it, and possibly replace it.Solved33Views0likes2CommentsHub 3 - Red light
Same problem as lots of others. Have commented elsewhere but no response from VM Moderators so thought this might be seen. Constant red light. Tried everything including pin hole reset. The hub is very warm to touch. Speeds continually dropping out and almost impossible to stream and given I am a long time customer am paying through the nose. Not great tbh.Solved45Views0likes5CommentsDrop in speed from Hub 3 as router to TP Link
Hi all, I have VM 250Mbps package with Hub 3. When using the hub as router I am getting 250Mbps+ speeds, no issues. When using my TP Link C7 AC1750 router and Hub 3 in Modem <ode, the WiFi speed drops to 100Mbps. I am using good quality (based on reviews?) ethernet cable to link the two (Cat7). TP Link C7, I believe, has sufficiently fast internet port to take the 250Mmps from Hub 3, so this shouldn't be an issue either. I also have 3x mesh devices (TP Link RE450), but I don't thinks that's relevant here. What do I need to do to get my TP Link router do 250Mbps, instead of the 100Mbps..?455Views0likes22CommentsGetting under 100mbps through TPlink router plugged into Hub 3
I recently purchased a TP Link AC1200 as I was unhappy with the wifi reliability of the Virgin Hub 3. I pay for the 250Mb Virgin package and prior the installation of the router I was getting almost that speed through Hub3 Wifi (albeit with an unreliable connection). Since connecting the TP Link router to the Hub 3 I am now getting under 100Mb from the wifi through the new router. I understand this is because the Hub3 network ports only provide a 100Mb speed therefore this is the max i would be able to get through the connected TP Link router. What would be my best way forward to get the speed that I am paying for (up to 250Mb) through the TP Link router, as I want the speed plus the reliable connection.Solved2.2KViews0likes10Comments