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Activity in Manage Your Account

Resolved! Memorable word set up incorrectly

Hi, I am writing this on behalf of my father Robert McLean.He recently returned to Virgin, and despite his contract being live, he has had problems for the past 3 days with no telephone or internet service. He has tried 3 times over the phone to set ...

Resolved! No welcome email and account number

Hi there,I have placed my order online on last Thursday 30/5. Although I received my contract information, there was no welcome email and account number for me to create my online account.I just want to make sure my order is correctly placed and rece...

lck1215 by Joining in
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New deal

How you get a best deal my contract runs out next week and when I phoned up they said it’s going to cost me £150 that is ridiculous price and carnt get through to anybody higher up

Here we go again

Hi, did not know where to post this so apologies if it's in the wrong place.My contract is coming to an end and I received a text from Virgin Media saying to click on a link to view my extra special renewal price. I clicked on the link which did not ...

Virgin Stream - false advertising?

I recently signed up for broadband and decided to ditch Sky Stream for Virgin Stream as they were offering Sky Sports for £18.75 a month. The way it looked on the site made it seem like it was that price each month but I decided to hop onto live chat...

boydd by Just joined
  • 1 replies
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