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5762 Posts

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Resolved!

Did anyone manage to get this sorted ?I am having same problem and given up on phone / online chat as been trying since 9 this morning. Thanks

Fifer9 by Joining in
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  • 1 replies
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Online renewal difficulties / confusion

Hi thereI see a few people have had some issues with the online renewal thing. I think I'm one of them. I am out of contract 23/Dec I believe. I'm on what was the Ultimate Volt package with sky & tnt sports, cinema, additional box, all calls, 1gig br...

Netflix Recovery Code

Can someone please help as I’m getting to a point of utter frustration at how poor the customer service is from VMMy Netflix account on my Virgin bundle as been compromised, it’s  all in Portuguese.I’ve spoken to VM numerous times, and someone told m...

mick121 by Just joined
  • 12 Views
  • 0 replies
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Default - Credit File

Hi, In January this year it was brought to my attention via a third party that I owed Virgin £38. I called Virgin but was told this amount was incorrect, they would cancel the bill and call off all third parties. This month I reviewed my credit file ...

Unwanted package change

What a shambles. I tried adding TNT sports for a month via my account on the app. It didn’t go through and never got the channel. I contacted support who (after a 30 minute wait via WhatsApp) said the change didn’t go through.  I pointed out that I’d...

Elgeet1 by Tuning in
  • 1205 Views
  • 13 replies
  • 0 kudos