Account - Cable
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5925 PostsActivity in Manage Your Account
Tnt fiasco
Hi ive been a customer since ntl days .up until a few weeks ago was on maxit tv with tnt .but decided to add sky sports .after a call when i was told wasnt a problem everything would stay tge same i went ahead ..now only to fibd ive lost tnt ...and i...
Cancelling/changing direct debit
Hi,I'm wanting to change my bank account details for my direct debit and was told to pay the outstanding balance for my first bill before I could do so- which I did. However, before changing the details I saw the confirmation email states "Card payme...
Want to make a complaint
Hi I recently received an email regarding recontracting as my current contract is due to end later this year.Today I went on WhatsApp to discuss the situation and was far from happy on the way that things went, basically I thought is was disgusting t...
Damage to property
Yesterday 10/9 I arrived hope to find a big hole taken from my hedge to install one of your green boxes!!Without any consent from me - my garden is enclosed for a reason with having dogs and now they are able to escape !cannot contact virgin media no...
Resolved! Re: TNT Sports removed from package
I have just had one of those 'amazing' early contract renewal emails. Mine does state that TNT is now not part of the package but on closer inspection there are a lot of other differences to what I am currently on (no mention of Netflix or a 2nd box ...
Getting your contract negotiated to a competitive price has become impossible. Im off
I've been on this infrastructure and network since it was CablTel/NTL way back in the 90's. Next week im leaving VM for good as its become impossible to negotiate a competitive contract. I can no longer be bothered going through the annual process of...
cancel virgin but keep o2
Hi just a query if I cancel my virgin completely will my o2 contract still be active its under a volt contract at present
Adding a second person name on my account
HiI would like my son to be added to my account so he can discuss my services. I assume somebody must private message me from here.
Overcharged by £62.67
Hi,I've tried calling 150 but all I can get is a link texted to me to view my bill - there is no option to speak to anyone under the billing option.We've just received our latest bill and there is an itemNetflix premium bundle until 30/06/2024Subscri...
Old non-Virgin email address associated with my primary account has been shut down
My primary account was set up years ago, with an @excite.com mailbox email address. That external mailbox died a death many years ago. I've just noticed that when I log into MyVirginMedia and try to view my primary account details now, it wants me ...
