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5925 Posts

Activity in Manage Your Account

Tnt fiasco

Hi ive been a customer since ntl days .up until a few weeks ago was on maxit tv with tnt .but decided to add sky sports .after a call when i was told wasnt a problem everything would stay tge same i went ahead ..now only to fibd ive lost tnt ...and i...

henryc by Joining in
  • 110 Views
  • 7 replies
  • 0 kudos

Cancelling/changing direct debit

Hi,I'm wanting to change my bank account details for my direct debit and was told to pay the outstanding balance for my first bill before I could do so- which I did. However, before changing the details I saw the confirmation email states "Card payme...

Want to make a complaint

Hi I recently received an email regarding recontracting as my current contract is due to end later this year.Today I went on WhatsApp to discuss the situation and was far from happy on the way that things went, basically I thought is was disgusting t...

PiiWii by Joining in
  • 7 Views
  • 0 replies
  • 0 kudos

Damage to property

Yesterday 10/9 I arrived hope to find a big hole taken from my hedge to install one of your green boxes!!Without any consent from me - my garden is enclosed for a reason with having dogs and now they are able to escape !cannot contact virgin media no...

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Resolved! Re: TNT Sports removed from package

I have just had one of those 'amazing' early contract renewal emails. Mine does state that TNT is now not part of the package but on closer inspection there are a lot of other differences to what I am currently on (no mention of Netflix or a 2nd box ...

archercj by Fibre optic
  • 727 Views
  • 17 replies
  • 1 kudos

Overcharged by £62.67

Hi,I've tried calling 150 but all I can get is a link texted to me to view my bill - there is no option to speak to anyone under the billing option.We've just received our latest bill and there is an itemNetflix premium bundle until 30/06/2024Subscri...