I am trying to sort my bill out and to get a new package deal but 3 days now trying to get to speak to some one from virgin just utter useless 150 pay you bill options only 0345 454 1111 same pay bill only no other options tryed live chat online don...
I wish I could say I am happy with Virgin Media, but I am not. I can't get any help from a customer services representative . I cannot afford the options offered to me as all over £100 per month. why can't virgin media reward existing customers inste...
I recently upgraded using my Virgin media app , I added mixit tv for an extra 5 quid a month . I got a confirmation email but then heard nothing and my orders werent updated . I contacted support and they said there was no record of the order and tha...
I've accepted a renewal offer on the website and received an email confirmation of the order no material change, just renewing the same package for 18months, and adding Sky UHD package. I assumed activation would be pretty much immediate but no updat...
Trying to renew our contract the past day has been an absolute nightmare. It's never been this bad.Previous years we've called up and gotten the contract to around the same price as before, this is always what we want. But this time it's impossible. ...
I have recently had to leave virgin media as I have moved house and the new property doesn't have the service there to move over. As I was not living in the property I gave the router equipment back to a virgin engineer that was doing an installation...
Hello like countless other people on here I am unable to opt out of paper bills, which I don’t recall opting into in the first place. I have read various ways to opt into ebilling and none of them work. Please help sort this out for me.
Hi,I have been trying to get my account switched to eBilling since July with no success, have spoken to several customer service advisors who have ensured me this has been done, and have continued receiving a paper bill each month and continued being...
Hi, I have a Contract Renewal EMail which looks like a decent offer. Im aware that TNT sports has been removed but Im ok with that as I still have Sky sports but my question is that it doesnt mention my other 2 TV boxs, are they included? So apart fr...
