Just saw that my account was charged £111.72 this month instead of the usual monthly £34 charge. The bill says the package was £57 and the package change cost was £57 plus some amount owed from the last bill. This is outrageous as I have not changed ...
My elderly father recently contacted Virgin as his bill had risen over time to £72/month, for basic broadband and phone, a product which is advertised by Virgin at £29.99.He succeeded in reducing his price but only to £62, still double what he should...
I was here ordering a broadband service, and when it leads to payment, non of them works, it will lead me to direct debit. But the things id direct debit don’t even work, I’ve entered my name, bank account number and sort code, and it says that somet...
Been moved to a WhatsApp chat at least 4 times to discuss my new billing after agreeing to make changes on my contract, V6 to 360 as such. But I am getting no response.What's going on?
Add a significant lightning strike this afternoon that knocked off all the power and also burnt out the routers in the road. Luckily, I had another virgin hub Three provided to me when I renewed which I have never used. I’m now trying to fit, and it ...
Can anybody help I've just noticed I've lost alot of channels when my new contract has kicked in it has changed from mix tv to mixit tv. I was under the impression it was the same deal i had before I can't see anywhere in the contract that there wo...
I'm going to be recycling an old TiVo box when it gets replaced with a TV360 one. Being of a somewhat neurotic disposition when it comes to binning any IT equipment, I can't help wondering whether TV boxes retain any sensitive account information tha...
So my contract ends on 31st of August 2024. I had to receive a notification from Virgin Media for incoming end, of course I didn't received it. After the charge of £67.45 for not included promotions I contact Virgin Media to cancel the contract. So I...
On Friday 27th Sept 24 I sent a web chat with retentions as Sky offered me a good deal including movies and sports. Even though it took nearly 3 hours they said if I moved from Vodafone to O2 for my mobile they could offer me bigger combo bundle incl...
