On 25/07/24 I was chatting with Tamjenmongla for long time she failed to help me and they transferred me to Anne Sophia and after chatting with another hour or so I’ve got disconnected and there was no effort to reconnect with me! Then I’ve reconne...
So I finally managed to cancel my contract (after hours being transferred on the phone) and was told I would need to return my equipment so Virgin would send me a returns kit to do so. I was warned I would be charged £40 if the package wasn’t receive...
My contract is up soon. I click onUpgrade Package, Upgrade your package or check out our latest deals for you "Find out more"I get a new window saying:-----------------------Looking for an upgrade?Chatting to us online is quicker than calling and yo...
i can connect to virgin media but not to my virgin media for some reason it works fine on my mobile and i can connect to all other web sites it states that virgin media have closed the connection ive tried all other things like rebooting hub and lapt...
Hi. I signed up to Virgin in April and was part of the refer a friend scheme. I was told we would both receive £50 each after two months of payments. Neither of us have received anything. Can someone tell me when this will be.ThanksSarah
I am trying to create my virgin media account but it will not let me because my personal email address has a dash in it. This email address is a third party email address (ie. not a VM one) as required, but it does have a dash/hyphen in it. This vide...
Hi folks,I've got a similar issue and stumbled upon this thread. Would be great if someone could tell me how to get a cheque re-issued please.Thanks,Jeroen
I have a discount on my bill making it £38 until September this yearBut the additional credit seems to have vanished again this month so my bill is £54 instead of £38I am 100% fed up of having an incorrect bill every single month - Please resolve thi...
The user has recently changed the email they use as username, but has not yet verified it. They won't be able to update their password until the change has been verified.I get the above message after my password for my virgin media account failed and...
I am slightly gutted as I have tried for a few years to get Virgin to come here, they now have and the first day I found out I went online to order it. But, I called up to ask to get multiroom added as well as a landline and was advised I cant at my ...
