Hi ive been a customer since ntl days .up until a few weeks ago was on maxit tv with tnt .but decided to add sky sports .after a call when i was told wasnt a problem everything would stay tge same i went ahead ..now only to fibd ive lost tnt ...and i...
Hi,I'm wanting to change my bank account details for my direct debit and was told to pay the outstanding balance for my first bill before I could do so- which I did. However, before changing the details I saw the confirmation email states "Card payme...
Hi I recently received an email regarding recontracting as my current contract is due to end later this year.Today I went on WhatsApp to discuss the situation and was far from happy on the way that things went, basically I thought is was disgusting t...
Yesterday 10/9 I arrived hope to find a big hole taken from my hedge to install one of your green boxes!!Without any consent from me - my garden is enclosed for a reason with having dogs and now they are able to escape !cannot contact virgin media no...
I have just had one of those 'amazing' early contract renewal emails. Mine does state that TNT is now not part of the package but on closer inspection there are a lot of other differences to what I am currently on (no mention of Netflix or a 2nd box ...
I've been on this infrastructure and network since it was CablTel/NTL way back in the 90's. Next week im leaving VM for good as its become impossible to negotiate a competitive contract. I can no longer be bothered going through the annual process of...
Hi,I've tried calling 150 but all I can get is a link texted to me to view my bill - there is no option to speak to anyone under the billing option.We've just received our latest bill and there is an itemNetflix premium bundle until 30/06/2024Subscri...
My primary account was set up years ago, with an @excite.com mailbox email address. That external mailbox died a death many years ago. I've just noticed that when I log into MyVirginMedia and try to view my primary account details now, it wants me ...