Manage Your Account
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Account - Cable

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6295 Posts

Activity in Manage Your Account

Name spelt wrong

Hi, anyone know how to get your name changed if a letter is missing? i know the form is for changing your whole name but its only one letterany advice would be great

Account number

Hi, I have a problem of not knowing my account number, I have never had a welcome pack or any paper or electronic bills coming to my email so I dont know my account number and cannot create an account to change my plan. Could you please sent me a let...

Irynaa by Joining in
  • 2 replies
  • 0 kudos


Hi I’m a new customer and I didn’t get the speaker or £200 bill credit when I signed up but its advertised on the website. I only started with you on Tuesday and the engineer is here now connecting it up

Netflix incorrectly added to my account

I have had Netflix added onto my Virgin media bill since October I have been trying since then to get a virgin media to remove it. Virgin media tell me to ring Netflix Netflix tell me I do not have an account with them and they cannot help me and tel...

Bonnie4 by Tuning in
  • 15 replies
  • 1 kudos

Yodel parcel return

Having cancelled my service I asked for a box to return the equipment which I received on the 4 June. I posted the returned equipment on the same day and got a receipt. According to Yodel tracking, they have the parcel and it is on the way to Virgin ...

greysts1 by Joining in
  • 3 replies
  • 0 kudos