I currently have a package of broadband speed 250 phone line not used since Sept 2023 and miixit tv. Contract due to end at end of year. Rang on 2 separate occasions for broadband only. Told me around 50 quid. Second time didn't listen to what my req...
The instructions to switch to paperless bills don't work. Why aren't we just set up as e-billing straight away like every other company where paper bills is an option.Just seems like an excuse to take money and infuriate people.All I can find on her...
Tried to go online to pay my bill. I won't allow telecoms companies to take direct debits from my account because they're all...not great. Anyway, couldn't log in using my default browser which is Firefox. However I can log in using a Chromium based ...
I recently left virgin media and returned my kit, i sent it back on 03/09 via Yodel in the prepaid packing that was sent to me a few weeks ago.Today, 16/09, i got a text telling me i have been charged £155 because i did not return it/it hasn't been...
I am a tenant with 2 others, our contract has expired this month and our cost is nearly doubling. I am in the process of buying a flat and will move out when that is complete. Am I better off cancelling and getting my housemate to set up a virgin acc...
Tnt sports has been removed from my tv when I renewed online even though my contract clearly states I have maxit tv and tnt sports is advertised as part of the maxit tv package. Customer service on the telephone no help and they directed me to onlin...
Hi,Just signed up yesterday and installed the router today, but I can't register my email/account for some reason. I can through the email, password and 'screen name' option and when I click register, the page just refreshes and sends me back to the ...
Hi ive been a customer since ntl days .up until a few weeks ago was on maxit tv with tnt .but decided to add sky sports .after a call when i was told wasnt a problem everything would stay tge same i went ahead ..now only to fibd ive lost tnt ...and i...
I've been on this infrastructure and network since it was CablTel/NTL way back in the 90's. Next week im leaving VM for good as its become impossible to negotiate a competitive contract. I can no longer be bothered going through the annual process of...
have just upgrading account and get netflix included, i have yet to recieve any thing explaining how to do this, i have phoned up and tried the online chat, but that has been absolutely useless,, any help please
