Virgin Media: TiVo® service
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Forum Posts

Original Tivo box return - box too small

My original Tivo box (non V6) was faulty and I was sent a quickstart replacement which is now up and running.The information leaflet inside the box advises that I need to return it, but can I confirm if that is the case ?Can I also confirm If I need ...

DanMck by Up to speed
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TiVo return

I’ve upgraded to TV360 from Tivo - do i need to return the TiVo box. On the website it says you don’t have too but i got told i do.. I requested packaging 3 weeks ago and it still hasn’t turned up. what do i need to do?

Old cisco box return

Virgin have asked me to return equipment now I have left them, l have my Router and  V6 box but they are asking for the old Cisco Tivo box that they replaced about 5 year back.I have no idea where it is , Maybe it was returned or it went to the recyc...

rower1 by Joining in
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The same old problem. Massive pixellation

Peterborough area and getting loads of tearing and pixellation yet again. This happens fairly frequently and I know it's not my kit, before anyone "helpful" tells me it's a signal problem or suggests rebooting or any of the other remedies that aren't...

Timbo78 by Dialled in
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TV service -

Just spent some time on the telelphone going through the same thing to 2 different people only to be told I need to speak with a technician and this can take up to 5 day! Does anyone know how to get through to a technician in an acceptable amount of ...

bobong by Tuning in
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