Virgin Media: TiVo® service
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Resolved! Need to order a TiVo remote as it's broken

Hi Trying to work out how to contact anyone to report a broken TiVo remote , been trying to do this for months and nothing on your site works .Tried phoning and can't get through, this is for my 87 year old mum with no volume button, come on virgin n...

Dr666 by Just joined
  • 1 replies
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Tivo Sound Issue

On a regular basis we have to reboot our Tivo box to restore sound. All settings are good, cables and TV all confirmed as working. It suggests to me a hardware issue.Given the amount of time it takes for the box to start up - it's old - this is becom...

Resolved! When is sky sports not sky sports?

Recently I've watched tennis on various sky channels prior to them launching sky sports tennis.  Today on my tivo box I find no sky sports tennis SD and a greyed out tennis HD which I would expect as I don't have HDis this a fault somewhere?  

Resolved! No red button on sky sports v6 box

I have the same problem as another member, no red button on sky sports tennis, my iPad shows six court options, I contacted customer services but they seem a bit vague as to what the problem is, they will get back to me, can anybody help, I read some...

Roy16 by On our wavelength
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Red button sky sport

Hi, My red button on all sky sports channels does not work. Anybody know how to fix this? Specifically on the new tennis channel?Just continually get no interactive events despite them being on. Thanks 


My TiVo box stopped working last week and after phoning customer services it was arranged that a new box would be sent as the one I had was installed in 2018…..the new one arrived, minus the remote, we installed the box but could not finish the set u...

ji2611 by On our wavelength
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Resolved! Catch Up

I have just received a replacement box and after setting it up I cannot watch catch up/my shows…telephoned today as I thought there was a problem with the new box and was told this is an ongoing problem with many customers and they are trying to corr...

ji2611 by On our wavelength
  • 6 replies
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