Virgin Media: TiVo® service
For all TiVo service and TiVo box questions
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

private road/ wayleave

my new neighbour (yet to move in)  seems to be having virgin installed as markings have appeared on the road. the road in question is a private road. They cannot just dig up the road without authority from us owners. Who do I contact please? 

npres by Just joined
  • 474 Views
  • 3 replies
  • 0 kudos

TiVo box not rebooting

My TIVO box freezes when I change channels and is taking over 1hour 30 minutes to reboot. I have unplugged everything and done all the checks asked but the box still freezes. I have tried to ring to get an engineer to come out and have a look but jus...

Resolved! TiVo box keeps re-starting

Hey,looking for advise please?i have a TiVo box and since last week it keeps rebooting itself and when it comes back on, it goes straight to the Home Screen. When it comes back on and try watching it again, it only stays on for between 15mins and an ...

Fod1973 by Tuning in
  • 643 Views
  • 5 replies
  • 0 kudos

Can’t use Netflix !

Very frustrated!!!! been using Netflix in my package for ages….. moved house and it kicked us out and can no longer sign in. 20 days later still no luck. 45 mins on phone today for lady to cut me off !! No option to add to virgin bill when I sign inh...

Emmy82 by Joining in
  • 755 Views
  • 2 replies
  • 0 kudos

Certain channels pixelating

Hi I have certain channels pixelating and have turned box off and on also checked wires but nothing apparent. It’s always the same channels more4 and a couple of others what else could it be.

Cavedan by Joining in
  • 926 Views
  • 2 replies
  • 0 kudos

New remote control needed

HelloI need a new Tivo remote to replace the an ancient one which has stopped functioning properly.  I have used the online support which sends me around in circles.  The old remote does not need batteries, pairing or anything else just replacing.Tha...

MBottle by Joining in
  • 1298 Views
  • 1 replies
  • 0 kudos

Tivo box not recording

Since returning from a weekend away, I have noticed that not only is the TiVo box failing to show ITV & C4 programming, it is no longer recording series links from those channels. I have switched on and off twice to no effect. Any help out there? 

GTate by On our wavelength
  • 1096 Views
  • 2 replies
  • 0 kudos

No tv connection this evening

4:40pm today.  Just settling down to watch a Star Trek movie and five minutes into the film, the screen froze.Checked all cables and switched off at the mains, but just getting a “Starting Up” message and the digi box constantly flashing a red light....