Virgin Media: TiVo® service
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TiVo box not rebooting

My TIVO box freezes when I change channels and is taking over 1hour 30 minutes to reboot. I have unplugged everything and done all the checks asked but the box still freezes. I have tried to ring to get an engineer to come out and have a look but jus...

Resolved! TiVo box keeps re-starting

Hey,looking for advise please?i have a TiVo box and since last week it keeps rebooting itself and when it comes back on, it goes straight to the Home Screen. When it comes back on and try watching it again, it only stays on for between 15mins and an ...

Fod1973 by Tuning in
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Can’t use Netflix !

Very frustrated!!!! been using Netflix in my package for ages….. moved house and it kicked us out and can no longer sign in. 20 days later still no luck. 45 mins on phone today for lady to cut me off !! No option to add to virgin bill when I sign inh...

Emmy82 by Joining in
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  • 2 replies
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Certain channels pixelating

Hi I have certain channels pixelating and have turned box off and on also checked wires but nothing apparent. It’s always the same channels more4 and a couple of others what else could it be.

Cavedan by Joining in
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New remote control needed

HelloI need a new Tivo remote to replace the an ancient one which has stopped functioning properly.  I have used the online support which sends me around in circles.  The old remote does not need batteries, pairing or anything else just replacing.Tha...

MBottle by Joining in
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  • 1 replies
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Tivo box not recording

Since returning from a weekend away, I have noticed that not only is the TiVo box failing to show ITV & C4 programming, it is no longer recording series links from those channels. I have switched on and off twice to no effect. Any help out there? 

GTate by On our wavelength
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No tv connection this evening

4:40pm today.  Just settling down to watch a Star Trek movie and five minutes into the film, the screen froze.Checked all cables and switched off at the mains, but just getting a “Starting Up” message and the digi box constantly flashing a red light....

HELP tivo box no longer supports netflix

hello my sons tivo box is stating THIS TIVO BOX NO LONGER SUPPORTS NETFLIX AND TO GET IN TOUCH FOR A FREE UPGRADE.we have two v6 boxs in other rooms and they work fine how do i go about getting in touch with the relivant dept to arrange this please p...

max37 by Tuning in
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