I'm moving into a new flat but I can't set up my broadband with VM because my address isn't listed, even though the flat above and all my neighbors are. I can't proceed with buying a package because of this
Hello, just looking for any possible information as to when we are going to get the service in Newton Aycliffe, i have been following the build for a while now, i have the virgin media toby box outside my property and the cabinets are everywhere, i k...
Hi guys,I would like to get my router moved as it's currently in my young daughters bedroom, not the best place with a toddler! I've tried ringing but it's an endless cycle of "press 1 for x or press 2 for y" on every option with no way to actually s...
Hi all, we have a very frustrating problem with my WiFi connection, it is sometimes painfully slow whilst browsing on the iPhone. It seems to happen randomly, I can be watching tv at 5am and browsing on my phone whilst everyone else is asleep and can...
when will the broadband issue identified as far back as 23 September at NP44 7DX be fixed? It would be nice to get feedback
Just switching over to another provider and put in current landline number (note I don't actually use a landline, phone is in a drawer somewhere). However it's telling me it can't complete the request. Unsure if issue is with landline or current prov...
I have recently got a solid red light on my Hub 3,I phoned virgin and they run a test and everything was fine but light is staying on.I have done a few factory resets to no avail. Also the WIFI keeps dropping off. The internet emblem keeps showing on...
Had my install done 3 days ago and the light on the router is still flashing Blue, tried reset tried unplugging tried waiting but still flashing blue. When I speak to CS, they say it’s connected and to wait another 24 hours. I think the issue is with...
Hi!So a little back story - I've been having issues for months with T3 ranging errors, service interruptions and speed issues. After multiple site visits and attempted fixes, the last tech to come out found that a) we're right at the distance limit ...
Yodel were meant to deliver my equipment yesterday. I waited in all day. No delivery. As far as I can see they don't deliver on a Sunday. I work from home, so I'm not going to be able to work tomorrow. No way for me to contact Yodel today, so I'm ...
