Need an extension cable for my Broadband Hub
Need an extension cable from my wall Virgin box to the Broadband Hub. Does Virgin provide anything like this? This is just a straight connection cable and not the ethernet one. Thanks.
Forum Posts
Can't Set Up Broadband
Hello, I received my Virgin broadband hub yesterday, but I didn't have any wires to connect it as the virgin box on the wall does not have a corresponding fit.Would I need to get an engineer out?
Resolved! Issue with installations
Has anybody had issues with installations currently, we got coaxed over from sky and our sky contract ended on the 10th of May in readiness for our virgin services to start on the 12th May, this has then changed to 26th May, 12th June and now to the ...
Will I ever get a hub5
I now have the 100Mb upload on my GIG1 service, but since VM removed LAG on hub4 I am 200Mb down on download speed.Look at my signature before telling me the downside of the hub5, I just want to connect in modem mode, I need better than a 1Gb port t...
Address not found in signing up to new connection
I have build a new home and the address in Virgin Media system has not been updated. The address can be seen with Sky and Royal mail. Please help in updating
How do I get Virgin broadband?
I've entered my postcode into different sites and there's literally nothing better that comes up. There are no fibre options available whatsoever.Virgin also says they aren't available in my area. But I did some digging and the houses across the stre...
Resolved! DC power for FTTP connection
HelloI need to connect the power for the FTTP connection for the COEX lead to a DC 12v supply, currently, I have this connected to a standard UK 3-pin plug. The reason for wanting to do this is that I want to connect all of my wifi appliances to a UP...
Installer drilled through pipe
Hi I got my new Virgin installed and the installer has drilled through the water pipe above my downstairs bathroom and it has caused a lot of damage to both my carpets and bathroom wall and all the area surrounding it. I need some help with this as s...
Exposed cable on driveway
Hi there,The VM cable feeding my property has become exposed since it was installed a couple of years ago. It’s not damaged yet, but having seen similar posts on the forum, feels like it needs an engineering team to come out and sink it deeper and c...
Missing Toby Box Cover
Good afternoon,The plastic cover for the toby box on the public footway has gone missing, and has left the actual box itself in a poor condition. See attached photograph. Can a team member please assist in arranging for this to be repaired, as at is ...
