ContributionsMost RecentMost LikesSolutionsRe: SuperHub 3.0 - unable to disable SSID broadcast I think it’s something like if VM ca’t help can we experts? The OP is quite right to want VM to clear up their own slop bucket. But empathy from us goes a long way. your modem mode suggestion solves the problem but at a cost to the OP. An empathetic wrap around to the suggestion, setting out the additional benefits wouldn’t go amiss. Re: SuperHub 3.0 - unable to disable SSID broadcast I suspect they are a lot younger than me! That said, when at their best, those two have good technical grasp of VM broadband and associated home devices. Re: SuperHub 3.0 - unable to disable SSID broadcast I suspect they are a lot younger than me! That said, when at their best, those two have good technical grasp of VM broadband and associated home devices. Re: SuperHub 3.0 - unable to disable SSID broadcast Legacy does that sometimes, without acknowledging that many VM customers have no choice other than Openreach copper. Re: Migrating from UPP https://github.com/ishi0/Community-Fibre-WHW03CFv2/wiki Maybe this link would help. If you are taking a VM service with full fibre, you'd get a Hub 5x which has a flaky Modem Mode. So the flashed Velops would have to work in bridge mode with the VM hub. Re: DHCP issues with new Hub5. Wi-Fi but no Internet on some devices Trouble is the tech support people know very little because your question is not in their script/playbook and they are not technically trained. It would be VM’s fault if the Hub 5 DHCP was not releasing IP addresses, but to confirm that, someone would need to go into the Hub’s GUI and check the allocated IP addresses against the devices known to be attached. However, there are enough IP addresses in the range for this not to occur unless every address has been used and not released. So, people suffering this phenomenon, need to get someone into the home who understands network basics to check all this out. Re: iPhone no internet connection / very slow when connected to Hub Not much to go on in your post. The wretched new forum format means we see no external or previous context. So: Does your iPhone successfully connect (auto-connect) to the Hub 5? What happens when you are in the same room as the Hub 5? What is meant by "high latency" in terms of what you are doing? What does work successfully in your house? Re: Awful upload speeds The thing to watch, in conjunction with the BQM, is that the upstream modulation should be, and stay on, 64QAM. Re: 16 Consecutive T3 Timeouts Causing Internet Blips That looks like the Docsis 3.1 downstream giving problems. There may have been a largeish # of uncorrectables, but I couldn't distinguish the number from the rubbish formatting that those fools have enforced. Re: 16 Consecutive T3 Timeouts Causing Internet Blips Those levels are fine. It's when the blackout occurs that matter. You should still be able to access the hub during the outage. If it's still the upstream profile changes in the network log, then it's what I described in an earlier post. Issues in the upstream.