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Activity in Broadband

Hub 5x Modem Mode

Now users are reporting modem mode is available on the hub 5x with a firmware update how do we get this if its not yet been updated

bolto90 by On our wavelength
  • 4503 Views
  • 19 replies
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Painfully slow IMAP synchronisation.

It's been a while since I've needed to do a reinstall of Windows - but historically, it was never an issue to re-download all of the synced folders via IMAP for my Blueyonder accounts... Comparable to Hotmail & the like. However, for reasons that are...

TV and Internet cutting out

A few issues happening listed below.Last week our recordings had a gap in them, we were recording a few channels at once and it happened in all recordings. The recordings weren’t broken up, they just had a missing gap.We have a power line adapter whi...

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ajo by Tuning in
  • 340 Views
  • 13 replies
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Resolved! Red Hub Light

Like other Superhub users it looks like I have the dreaded constant red light on my hub. I have tried the on and off and the reset but to no avail. The Hub isnt that hot and the onboard diagnostics say the temp is ok. I cant really turn it off at nig...

Red light on VM hub 3

Hi, I have had a red light on my Hub 3 for about 5 weeks or so. I chatted with VM 2 weeks ago and someone said it may be waiting for an update. I mentioned to them that I did the pin hole reset and turned it off for 20 minutes but the red light comes...

Alex245 by Just joined
  • 63 Views
  • 1 replies
  • 0 kudos

Resolved! The ethernet fast port on Hub 5X

HelloI have a 350meg fiber connection.I've 4 devices requiring ethernet connections.I notice one is a fast port.If my speed is capped at 350- would I get that speed from it with a compatible device?My Hisense TV is only getting 100 from it, but that'...

Hive Hub

My  hive hub does not connect to my virgin router any more. It flashes green continuallyIs this a Hive problem or a Virgin problem?  I cannot get through to any technician at Virgin just to ask this simple question.

Existing cables from virgin socket

Hi, I just received my self install kit and am ready to install. My question is about an existing coaxial cable that is already coming out of my socket box - picture 1. The cable looks fairly old and has a forward path attenuator screwed onto the end...

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Random drops in speed continue after engineer visit

Hi, Everyone I Have joined VM in summer 2024. I had a engineer visit a week or so ago due to constant slow speed actually VM emailed me saying something isn't right and they would require an engineer to come, he did mention the cable outside has been...

Ivanov90 by Joining in
  • 279 Views
  • 6 replies
  • 0 kudos