Problems: Adding a 3rd Party Router: ASUS RT-BE88U
Good morning all, I trust that you are well. I would like some guidance, please, on setting up my new router. It has been a while since I've been in the community, and the format has changed quite a bit! So, I've yet to really explore to see if the solution is already posted in another thread - will do that next Existing Kit: I have a Superhub 4 (SH-4) with the 1-GB service. Sadly, I am not in the 2,5 area, not that my needs justify the expense. I have logged on and placed the SH-4 into Modem mode, and when I connect to any of the ports directly with the Mac, I can log in via 192.168.100.1 as well as being able to access the 'net. So the SH-4 appears to be working in modem mode; as far as I can tell; oh, yep, the annoying LED strip is in green mode. ASUS Install: Yesterday, I connected my new router using the 2.5 WAN port on the Asus, connected to port 1 on the SH-4, and after configuring the router, it seemed to work, the WAN light on the ASUS was lit white-blue and all seemed to be fine and dandy. I then, after tinkering with something (tbh can't quite recall but I think it was binding two inputs together for my NAS)) and it required a reboot. After which the WAN lignt on the ASUS has been lit up in red, and I am unable to access the 'net. Even after rebooting and a factory reset, the WAN light is nearly always red. A couple of times, it has been white, but I still can't access the internet. The error message from the ASUS suggests a DHCP issue. I'm back on the SH-4 in router mode currently. Does anyone have any ideas/suggestions on what I should try next, to resolve this issue? I really appreciate any help you can provide.
Drop in speed from Hub 3 as router to TP Link
Hi all, I have VM 250Mbps package with Hub 3. When using the hub as router I am getting 250Mbps+ speeds, no issues. When using my TP Link C7 AC1750 router and Hub 3 in Modem <ode, the WiFi speed drops to 100Mbps. I am using good quality (based on reviews?) ethernet cable to link the two (Cat7). TP Link C7, I believe, has sufficiently fast internet port to take the 250Mmps from Hub 3, so this shouldn't be an issue either. I also have 3x mesh devices (TP Link RE450), but I don't thinks that's relevant here. What do I need to do to get my TP Link router do 250Mbps, instead of the 100Mbps..?
Pod is dead
Hi everyone My WiFi pod has suddenly ceased to function, I've gone through every diagnostic I can think of, I work in the IT industry so have a decent track record. It appears to be the power supply, but I could be wrong? Is there anything I can do to avoid talking to "Customer Service"? I am considering replacing the hub at the moment, modem mode. But the ones I like are quite expensive. Couldn't connect via Virgin Connect app, it just keeps crashing. I'm current on 1GB, any suggestions would be most appreciated. JonathanRaspberry pi as add-on router
I am connecting a Raspberry pi (4 Model B, with wifi software) with the VM router via Ethernet cable. Available Wifi networks does show the new network, I can enter the (correct) password, but it always shows "Can't connect" to the network. I discussed numerous option with the raspberry software provider. This problem is unknown. I see in this forum that other users had to call the Internet Service Provider to clear the connection before using their own router. I notice that under Tools / Network Status has "Downstream channel Locked" (same for Upstream) No filter to exclude any IPs / MAC. What needs to be done to connect through the Ethernet-connected Raspberry add-on router?Hub 5 Keeps Randomly Dropping
Virgin Media upgraded my wifi router to the Hub 5 but now I lost connection roughly every hour for roughly 2mins. It’s incredibly annoying. I have Amazon Eero mesh wifi set-up (which was working fine on Hub 4) but I don’t think that the problem as other hardware connected to the Hub also loses connection. The Hub 5 has wifi disabled so it’s effectively in modem mode (but not actually in modem mode as that messed things up for some reason). Virgin support on the phone have been dismissive and unhelpful, requesting me to hard reset the router and wait 24 hours but I’ve done this and it’s still a problem. Anyone any other suggestions on how to diagnose the problem rather than just resetting the router. I’m really fed-up.One half of the router spits its dummy out?
Anyone with better knowledge than me out there that can help me understand this one. Several times over the last couple of weeks (most of the time at or just after midnight .. but more recently at 6-6.30 pm) the hub5 that I have will flately refuse to talk to the internet. But, its more than that before you jump in. Whilst the internet is down: Both ethernet and wireless are gone, devices are connected to the router but not to the net. I cannot access the routers settings (192.168.0.1) (times out) I can access other devices on the network within the house (such as seperate router used as switch on 192.168.0.6) (normal speed of connection) The guest netword (192.168.1.1) is working fine - wirelessly only, but fine. I have tried explaining this to the customer service people but this isnt covered by their flowcharts of questions and answers as (multiple times that I have called, and mulitiple times within each call) they simply default to wireless issues/have you a third party router/you have multiple devices connected to your wireless .... blah blah blah ... and not understanding that ethernet is not wireless and this issue is happening to bioth at the same time. Anyway, can any of you shine a light on how or why this is possible for the main network to have no connection to the net, but the guest to be fine and at full speed? Much appreciated, Itza
