WiFi stops working after midnight after every few weeks
Last night, my doorbell cam stopped recording after midnight and ever since. My Electric car charger also didn't charge my car (it's scheduled to charge my car after midnight). All phones seem to be getting internet, but something funny is going on with the superhub because this happens every few weeks. Once I go to the SuperHub settings page and reboot, the doorbell camera starts working again. The last time this happened was 16th November at around 12:51am. Could you check the logs to see what happened please?
Accessing settings in my hub 5
Since having my wifi upgraded I have managed to reconnect all my smart plugs but I have 3 smart bulbs which aren’t connecting. I’m trying to access the hub settings to temporarily turn of the 5ghz as these bulbs will only connect to 2.5ghz my problem is the hub password printed on the bottom of the hub isn’t working. Keeps saying it’s incorrect.HUB 4 loosing Internet connection
Since today having issues with HUB 4 : I use it in modem mode (been like that for over a year, never had issues). This morning noticed not any device could access internet . Rebooting the HUB sorted the issue for a couple of hours then issue appeared again. So every couple of of hours the HUB needs rebooting. I tried to log into the HUB (wired) i spotted a strange ip assigned to my device in 169.254.xx.xx, and i could get to the admin page via HTTP. after reboot it went back to 192.168.100 and could log in. The hub keep its green light all the time, like there were no issues. What the hell is going on, why the hub is doing that?Red light on hub
Hiya I’ve got a red light on my hub which no matter what I do won’t go away. I’m not sure if it’s impacting my WiFi as my connection keeps dropping when I’m on teams calls. I’ve done tests which says I should have a virgin wifi pod but I cannot find a way to order them anywhere. Any ideas? Thanks
Old router location, options for moving or improving wifi coverage.
I have a superhub 3. This is placed on the loft landing as back in Telewest days this was where the computer was. It is an open space by the staircase so central to the house... just at the very top. Downstairs where the V6 box is the connection seems to be getting worse. There is a bit of a dead spot downstairs too. 2 WiFi Pods don't seem to make much difference, plus there are limited plug location options in this older house. 1 WiFi Pod is plugged in on the landing pretty much directly below the router on the landing above which I thought would be a great place for it. For a while an extra V6 box was installed on the middle floor, the cable is still there, would I be able to move the Superhub to this, or would that cable now be dead. Although this location is on the middle floor, it is less central and in a room surrounded by brick walls and a closed door. I would also need a way to run a very long ethernet to it as the solar inverter is currently plugged into the Superhub (it has not got WiFi) On M500, would a Superhub 5 have better coverage if Virgin give this on M500. Any tips would be great! Thanks.Unrecognisable Router Password Character
I must admit that some of the symbols look very odd. For example what looks like a lower case e on closer inspection doesn't look like a lower case e at all. It's definitely not a zero as I have tried that without any success. Any ideas what the character is?Completely Dead Router
Please can an agent help me, I am aware that there is a service issue in the area until the 8th of this month and have already rung in. My problem is that I came home from work, my surge protector/extension lead had died and, when replaced, so had my router. By dead I mean there is no longer any lights on the router at all, as if the fuse has blown. It's not attempting to find service , it doesn't have a white, green or red light, it doesn't have any lit up or blinking icons, it is just dead. The woman on the phone has told me that until the area is fixed as this is surely the issue, they can't do anything, but the problem is, I have a week off this week, I have had to pay £20 for EE's hotspot for 5 days, and sending a replacement router now would mean working Internet as soon as it's fixed in the area, as all my neighbours still have their routers showing, meaning mine is well and truly dead. Making me suffer until the 8th, to then wait 3 days for a new router seems counter productive. There are at least 3 virgin routers running with service within the 6 houses around me. So either it needs a new plug or it needs a new box because they all have a running service, whether intermittent or not. I really dont want to spend a whole week this week running on 1mb download speed.
