Forum Discussion

Vim1965's avatar
Vim1965
On our wavelength
3 hours ago

Hub 5 keeps disconnecting

Afternoon

I have a Hub 5 with 3 pods but I regularly loose connection.

The hub has to be reset nearly every other day! Even done a factory reset to see if would help but no joy...

Is the Hub 4 more reliable?

4 Replies

  • legacy1's avatar
    legacy1
    Alessandro Volta

    All hubs and pods are terrible just send the pod back get your own wifi router with 1Gb or 2.5Gb ports for better wifi in your home with the hub in modem mode. 

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Do Ethernet cabled devices also loose connection?

  • Vim1965's avatar
    Vim1965
    On our wavelength

    Thank you for your reply.

    Had a mesh but VM would not support as router was in modem mode.

    VM supplied the pods to improve my coverage but now finding the hub is proving problematic.

    Any advice would be great.

  • Connect one pod with an Ethernet cable and disconnect the other two. If stable (after a few days at most), reintroduce pods one at a time, ideally wired, to see which one causes problems.