Well Done and Thank You

As i'm good at complaining about stuff, i thought i'd come here to say Well done and Thank you.

The thunder and lighting storm on Saturday wiped out my broadband and tv, we contacted virgin via the web app and booked an engineer for the first available slot which was 4pm-7pm on Monday.

The engineer, i wish i could remember his name, phoned at 3-50 to say he was on his way, he arrived just after 4pm and immediately started to check stuff out.

The lightning had wiped out  both boxes and the hub, it also took out 2 televisions and the phone.

He replaced both boxes and hub and set everything up for me.

We were back up and running within an hour, all we lost were the recordings.

Thank you