Forum Discussion

oldgifford's avatar
oldgifford
Tuning in
22 days ago

2.4Ghz on guest network

My hub 3 is set for 2.4 and 5 ghz but I only want 2.4 on my guest network. SSIDs I have OG and OGguest. How do I set this up please.

18 Replies

  • legacy1's avatar
    legacy1
    Alessandro Volta

    You can't the hub is simple not advanced...in fact it should not even have guest network really

    get your own router that can use hub in modem mode

  • Client62's avatar
    Client62
    Alessandro Volta

    What makes you think the Hub 3 Guest network is transmitting on 5GHz ?

    • oldgifford's avatar
      oldgifford
      Tuning in

      It's set for 2.4 and 5 and my phone shows only 5 but I would like 2.4 I could disable the 5 but that would be lower speed to my laptop

      • legacy1's avatar
        legacy1
        Alessandro Volta

        Why wouldn't you like your guests to use the faster wifi? 

  • legacy1's avatar
    legacy1
    Alessandro Volta

    VM give you a feature and you complain about it how the person who put modem mode in the hub as a option never got any complains about it when setup right.

  • Client62's avatar
    Client62
    Alessandro Volta

    There are no 5GHz settings for a Hub 3 Guest network.

    See below .... 

     

  • Client62's avatar
    Client62
    Alessandro Volta

    Disable the 5GHz Wi-Fi on the VM Hub and re-attempt the installation of the CCTV kit & do be following the makers installation guide to the letter.

    Once the cameras are installed and working, you can re-enable the 5GHz band.

    Sometimes the real problem is the app that manages the cameras is suspect and fails to work correctly when the mobile + app are on a different Wi-Fi band to the camera.

    We don't use the Guest Wi-Fi of our Hub 3.

    • oldgifford's avatar
      oldgifford
      Tuning in

      Thanks for that. I did try it but it didn't work, I think it's because my phone will only connect the 5ghz signal. Cheers OG

      • Client62's avatar
        Client62
        Alessandro Volta

        You don't mention what error you see trying to connect the mobile to the 2.4GHz band.

        My Samsung phone fails to connect on the 2.4GHz Wi-Fi band only if the VM Hub has elected to use Channel 13. ( we can see this in the Hub admin menu )

        After setting the 2.4GHz band to manual Channel 1 or 6 or 11 my Samsung mobile does  connect to the VM Hub on the 2.4GHz band.