Recent DiscussionsLatency increase over the last few weeks Hub 3 on 350 Recently started getting massive latency/ ping spikes multiple times a day. Never had this issue previously and have not done anything with the Internet that should have caused it. W...40mb Internet on a 1000mb plan .. what's wrong? Virgin saying no issues in my area, but I'm getting 40mb download on a wired/ethernet connection to a Virgin Hub 5. Attempted to contact support who suggested sending me a wifi extender pod (as if t...Upload speed slow ,thinking of leaving So for the few weeks , especially on a sunday my upload speed drops right down ,random packet loss starts. The issues will sort it self come Monday morning,but then come weekend will come back,ive c...Latency Issues Hello, Just had virgin fibre installed and my latency in game seems to be about 20ms higher than it was with BT (not FTTP). What is going on? surely virgin FTTP should be faster latency? I attach...Slow speed, woeful support 😩 Long term VM broadband customer, been on 1Gig since Jan and it was originally 900m+, but last 3 months it's maxed out at 475m and nothing in all the guidance has changed this. I should say we use the...Solved1gb net but speeds always runs around 200mbs I have 1gb Internet, had it for a while now. My WiFi speed is always around 100 to 200mbs. I do have devices connected via ethernet cables and they do run faster but why am I paying for a top speed a...Upgraded to Gig1 but max speed only 500Mbps Hello guys, Some info for you. Just got Gig1 about 2 weeks ago. Using a Hub 5, modem mode with TP-Link Deco M4 for mesh wifi. I use wired connections for static machines like the desktop PC so I do ...SolvedInternet dropping I'm getting around 130 Mbps normally but get drops every few hours where I'm down to about 0.5 Mbps for a few minutes. Sometimes this affects all devices, however, there are times where it just affec...Gig1 delivers 1 gig to hub but not to my computer Hi, I seem to have a problem similar to others recently. I am on Gig1 but the download speed at my computer is around 400 Mbps. An engineer came out today and tested the system and all was OK at the...Broadband issue Joined on 30/12/24 500Mbps engineer patched connection to neighbour as couldn't find mine in garden, promised to book engineer to fix but heard nothing. On day 1 google Internet speed test 499Mbps ex...
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