Recent DiscussionsM350 package getting 180Mb Called to see if I could get my router swapped as it's an old Hub 3.0 (2018 I think). I was told by the person on the line that the 180 test is acceptable and the line showed no faults? Surely th...XGS-PON Gig1 Symmetrical Hi, Have searched about but most of the posts on this aren't super recent. I have just had my Virgin line go active and want to add symmetric speeds, was told pre install by the sales rep (new area...Help, Painfully slow wired speeds and wifi Just started over the last few days. Have tried rebooting the hub twice, but nothing seems to work. Checked the Virgin website for issues in the area, but all I get is "We can’t connect to the broa...Pre and Post RS Errors - Low Power, Speed and dropped connections Hi, I have been seeing problems for a few weeks on my connection. My hub disconnects and speeds drop. When I check Router Status, I can see that I have a large number of Pre RS Errors and Post RS Err...Random Ping Spikes Hi i have had VM 2gig for almost 2 weeks and so far the DL and UL speeds have been good but for some reason i have experienced spikes in latency, from 20-30ms up to 2000ms every 20 seconds or so on h...Poor upload,packet loss, intermittent signal This started just after jan,had an engineer out replaced the coax cable ,cleared some noise of the line ,sorted the issue for about 2 weeks ,then suddenly 9th feb it went again. Next day an area iss...Fibreup project mustang HFC -> XGSPON I know I won’t get any firm timelines, but does Virgin media realise they are losing customers in droves by not making their already built areas for available sale. Upload speed slow ,thinking of leaving So for the few weeks , especially on a sunday my upload speed drops right down ,random packet loss starts. The issues will sort it self come Monday morning,but then come weekend will come back,ive c...Advertised versus reality My contract is coming to an end. I have had 500 Mb Broadband for 18 months. During that time I have sampled the download speed at random intervals a total of 233 times. The average download speed ove...Poor upload speed constant packet loss Been having poor upload speed and constant packet loss for a good few weeks now , i was getting dms from a virgin rep ,but apparently i cant dm anymore because I've maxed out the amount of dms ,so i...
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