Recent DiscussionsUpgrade was a downgrade! Hi. Two days ago I complained online to VM about my poor speed. They made various excuses then have me a cheap upgrade to M500 from M250. I now have just under 100 download, is this usual or have ...New Hub 5 worse than my Hub 3 Got a new Hub 5 the other week with 1Gb BB to replace my old Hub 3 which was on a 500Mbs contract. when we ran speed tests with our phones we often got 250Mbs - 350Mbs all over the house. The new H...Help with inconsistent upload speeds - Low power levels? I'm currently on the Gig1 service, which always gives me the full speed of approx 1000-1100Mbps download. However I'm noticing the upload speed keeps dropping to around 15-20Mbps. I'm able to obtain...Not getting speed I pay I've been with Virgin Media for about a month now. I've moved into a new build house and this is currently my 2nd virgin media router in that time. I've done the samknows speedtest and the speed to t...Download Speeds crash every Saturday or weekend when any sport is on. Is anyone else suffering from their 'Download' speeds taking a serious Dive at weekends as the time approaches 14:00 hrs? although I am on the 1 Gig Service. I can only assume that its down to more &...SolvedUpload speed not reaching 104 & packet loss on BQM Hey all, I posted this on the end of another thread but have had no response from VM so wondering if any of the community have opinions on this. Copied from my post: "I moved to a new flat with Gig...New customer and not impressed. I just moved over from Sky (18 years) and I’m utterly shocked at the terrible broadband reliability of Virgin Media. My area is 21 and since my activation 3 weeks ago it’s been nothing but intermitte...Worthwhile to Pursue An Engineer/Technician Visit? Hi folks. Just posting to ask if it is worthwhile to pursue a possible engineer/technician visit to my home. Introductory Info Some basic introductory info about my setup is: M350 package. H...Re: Upgraded to 1Gb but getting 500mb speeds I am having the same issue. I was on 500mbps before, and used to get around 450mbps. I cancelled my contract and just before my Sky install I was offered 1000mbps to stay with Virgin... I stayed and ...How to change from DOCSIS to XGS PON Hi i was wondering if anyone can help me. I recently upgraded to 1gig broadband and the connection has since become extremely unreliable, in addition to poor speeds. On my street xgs pon is now ...
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