Recent DiscussionsPostcode shows upto gig2 When I put my postcode in it says upto gig 2 but highest is 1gb is that normal ? Is my speed and connection ok? hello all, This maybe a one-off issue but i noticed yesterday i had drop-outs. So i rebooted (i forgot to take stats before i rebooted!) the modem only Hub 5 and my router. My stats are below, any...Download speed poor Hi, I just received my new hub5 and connected, however I'm not getting the gigabit speed expected On my laptop I'm getting 60 to 80mb download and on my phone 339 Upload on laptop 76 and on my pho...Slow connection to internet Recently I am experiencing issues when connecting to the internet. For example if I try to connect to the BBC web site the connection freezes and then suddenly connects and runs as expected. I can se...Ridiculously slow Paying for 1 gig getting 44mbs for the best part of a week ,engineer came good Friday changed all the connections , the box on the wall and even a new router , still the same **bleep** , app says the...Why is my broadband running slow? Why is my broadband running slow? DOCSIS 3.1 ISSUE Since the complaints section is effectively disabled on the website, and customer service does not understand what I am talking about at all, I am trying to reach the technical team through this mess...SolvedFluctuating speeds and ping while gaming on PS4 Had an engineer out a few weeks ago who diagnosed whatever issues there were with my hub. New hub 5, new cat 6 ethernet cable, fine. Over the following few weeks although my download speed and upload...Recently Experiencing Issues - WiFi Hey, I'm recently starting to experience issues with devices that are connected to my Hub 3 not being able to access the internet. First it began with an iPhone, then a few days later a laptop star...WHY DOES VIRGIN MEDIA CONTINE TO FLEECE LOYAL CUSTOMERS WHY DOES VIRGIN MEDIA CONTINE TO FLEECE LOYAL CUSTOMERS We have been with VM of nearly 20 years and I have had enough of having to renegotiate my contract every 18 months. On renewal October 2023 t...
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