Recent DiscussionsSlow speed, woeful support 😩 Long term VM broadband customer, been on 1Gig since Jan and it was originally 900m+, but last 3 months it's maxed out at 475m and nothing in all the guidance has changed this. I should say we use the...SolvedVolt Speed boost Hello all, I have just joined and my partner at the same address has 02. Both of us have called and we are being told we only get double data. Is it true that we don't get a speed boost for free. I c...1gb net but speeds always runs around 200mbs I have 1gb Internet, had it for a while now. My WiFi speed is always around 100 to 200mbs. I do have devices connected via ethernet cables and they do run faster but why am I paying for a top speed a...Very large jitter over 50ms I'm on M250, today my connection speed is all over the place, after running speed tests from various suppliers I'm seeing issues. Even VM's own speed test shows this: Latency 116 ms Jitter 67...Latency increase over the last few weeks Hub 3 on 350 Recently started getting massive latency/ ping spikes multiple times a day. Never had this issue previously and have not done anything with the Internet that should have caused it. W...40mb Internet on a 1000mb plan .. what's wrong? Virgin saying no issues in my area, but I'm getting 40mb download on a wired/ethernet connection to a Virgin Hub 5. Attempted to contact support who suggested sending me a wifi extender pod (as if t...Upload speed slow ,thinking of leaving So for the few weeks , especially on a sunday my upload speed drops right down ,random packet loss starts. The issues will sort it self come Monday morning,but then come weekend will come back,ive c...Latency Issues Hello, Just had virgin fibre installed and my latency in game seems to be about 20ms higher than it was with BT (not FTTP). What is going on? surely virgin FTTP should be faster latency? I attach...Upgraded to Gig1 but max speed only 500Mbps Hello guys, Some info for you. Just got Gig1 about 2 weeks ago. Using a Hub 5, modem mode with TP-Link Deco M4 for mesh wifi. I use wired connections for static machines like the desktop PC so I do ...SolvedInternet dropping I'm getting around 130 Mbps normally but get drops every few hours where I'm down to about 0.5 Mbps for a few minutes. Sometimes this affects all devices, however, there are times where it just affec...
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