Recent DiscussionsArea 11 EH14 outage Hi, For the past 3 days the broadband performance starts to deteriorate from 8am onwards, becoming unusable by ~2pm, often up until after midnight. I've setup the broadband monitor again to detail t...Slow speed need help Hi there guys, after connecting with virgin media 1gig package my speed has not gone up from 500 mbps. Some people may say that you can do this that and anything with that but it’s not what I have pa...1gb net but speeds always runs around 200mbs I have 1gb Internet, had it for a while now. My WiFi speed is always around 100 to 200mbs. I do have devices connected via ethernet cables and they do run faster but why am I paying for a top speed a...Hub 5 ethernet ports all 100mbps wifi is fine Hi. Any ideas why it seems the lan ports on my hub5 seem to be capped at 100mbps? Im on m500 connection and download speeds on speedtest using wifi are 500mbs+. But not the devices connected via the ...40mb Internet on a 1000mb plan .. what's wrong? Virgin saying no issues in my area, but I'm getting 40mb download on a wired/ethernet connection to a Virgin Hub 5. Attempted to contact support who suggested sending me a wifi extender pod (as if t...Slow speed, woeful support 😩 Long term VM broadband customer, been on 1Gig since Jan and it was originally 900m+, but last 3 months it's maxed out at 475m and nothing in all the guidance has changed this. I should say we use the...SolvedVolt Speed boost Hello all, I have just joined and my partner at the same address has 02. Both of us have called and we are being told we only get double data. Is it true that we don't get a speed boost for free. I c...Very large jitter over 50ms I'm on M250, today my connection speed is all over the place, after running speed tests from various suppliers I'm seeing issues. Even VM's own speed test shows this: Latency 116 ms Jitter 67...Latency increase over the last few weeks Hub 3 on 350 Recently started getting massive latency/ ping spikes multiple times a day. Never had this issue previously and have not done anything with the Internet that should have caused it. W...Upload speed slow ,thinking of leaving So for the few weeks , especially on a sunday my upload speed drops right down ,random packet loss starts. The issues will sort it self come Monday morning,but then come weekend will come back,ive c...
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