Slow decline in Gig1 speeds and now getting <565 Mbps - the minimum download speed
Besides complaining to Virgin Media, is there anything I can do? Here's proof from Virgin Media's own speedtest: Here's a typical speedtest.net result: Here's data over the past month showing a slow decline in speed (a raspberry pi runs a speedtest every couple of hours): Normally the speeds max out the 1 GB/s network interface, here's data going back a year: I rebooted the router at the end of July (no change to speed) and rebooted again at the start of September when I noticed the speeds dropping. I have tested the speed on my main computer, directly cabled into the router, and on two separate raspberry pis (a 4 and a 5) with CAT6 cable. There is nothing untoward in the router logs, these are the only critical entries: [Mod - MAC addresses images removed] Thanks for any advice you can offer to help diagnose/fix this issue.
Virgin what have you done - Hub 5X
My Internet never best but could handle Teams and Roblox and didnt Buffer and i could download Last Wednesday Outage Last Thursday Firmware Update Since been awful Virgin say is a problem and then say all resolved , spent hours on chats , emailed CEO , log a complaint they close it :(Can I change mid contract
Hello, This is probably common but I can't find my answer. We're on our second round of M125, currently at £35. The M350 is currently advertised for £27. Can I snag this deal even if I pay the exit fee? If there's one. I see it as if I still save overall more per month compared to the exit fee, it's a winEmbarrassingly slow speed
My internet speed the last few weeks has been incredibly slow compared to what it was before. Typically I have been able to break at least 50mb/s on my computer but as of the last few weeks I can barely break 20mb/s with occasional dips to <10mb/s for considerable periods of time. I have gone through each step typically recommended on the status check website including: resetting the router, changing position and re-plugging. I've even tried alternative methods like changing my DNS IP on the computer to see if that was the issue but to no avail. If anyone could please look into my router for me I would really appreciate it. I can provide the name account holder and additional details if needed. I will also confirm that this is not an issue with my computer as the Wi-Fi is also very slow even when I'm right next to the router. FYI I use an ethernet cable. Mod Edit : Image removedWiFi Speed is fluctuating.
Recently switched from 70mbps to Virgin 125. Noticed that the WiFi speed fluctuates a lot. I have done some speed test on my phone in the same place within minutes apart and it changes a lot I think. When I was streaming with BT on 70mbps my tv never buffered but it is buffering with Virgin's supposedly faster broadband. Is this normal or there is something wrong?Wired v Wireless uploads
Can anyone help identify what might be causing an issue with upload speeds over a wired connection. I have the Gig1Volt service with a couple of wifi boosters running and a number of wired devices. At the hub I get 1148mbps download and 151 mbps upload. At the device (win laptop) using wireless I get 399mbps download and 107mbps upload, while wired I get 900mbps download but less than 2mbps upload. This slow upload speed obviously causes issues. Grateful for any suggestions.Paying for 1gig and getting 245kbps!!!
so I’m paying for the 1gig package have been for about 3months now… Iv never had 1gig speeds I have connect a LAN cable and tested like this… the most I have had is 820mb and now I’m currently getting 0.0301 and that is the hub 5 this is ridiculous when the company are advertising to be the fastest internet provider.. and this was tested on Sam knows real speedVirgin Media Pods - Hub 5x
Recently had 1Gig VM broadband installed at my home. I've been trying to order the wifi boosters/pods as I know my package comes with up to 3 included if there are dead zones or speeds of less < 30mbps. I've used the app to scan some areas around my house and getting less than <30mbps speeds. I'm not seeing options to order the wifi pods through the app despite me doing the speed tests? Is anyone able to help with this at all? Getting through to anyone on the phone lines is near enough improssible as well.
