Forum Discussion

kieranwatson11's avatar
kieranwatson11
Just joined
2 months ago

Not getting no were near the amount of MBPS i am meant to get

So recently noticed when i have been downloading games etc on my PC i have been getting roughly 8MBPS, i am paying for M250 Which says i should receive around that, but im getting no were near that..

Im running wired not wireless so should have quicker speeds

 

5 Replies

  • I assume the PC's ethernet port is at least Gigabit and that you're using a suitable cable? 8MBps download doesn't sound far from the real world speed I'd expect from a 100Mb ethernet connection (based on when I was accidentally running my PC's ethernet connection through a 100Mb surge protector). 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    8MBps is 64Mbps, so not too bad when there will be some restriction by the games server - it's not a speed tester. 

    For the internal connection, try a new cat6 cable. 

  • Good Morning kieranwatson11, thanks for reaching out to us and a very warm welcome to our Community Forums!

    Sorry to hear of the speed issues you've been experiencing on our services.

    We cannot see any current area issues being cited, can you please provide an update on the performance of our services and if the advice offered has been attempted?

    Do you experience low speed test results on alternative devices?

    Thanks,

    David_Bn