Recent DiscussionsAnother Hub 5 user with latency issues... I know some people have had issues with the Hub 4 as well, but I have not long moved from a Hub 4 to a Hub 5, because I wanted the 2.5G port to benefit certain devices and max out the connection. I n...Solved2gig user game freeze Hi, I'm on the 2gig package and i have been getting huge freezes during online game play, I will be stuck there frozen for anything like 30 secs+ this happens randomly many times a day, ive seen othe...Weekend connection Can anyone help me out, I work all week and so barely get to use the WiFi at home, but when I do it's fast. But then friday comes and I can finally get my feet up and do some gaming and the connectio...Connection issues to specific games / websites Hi, I have been having issues with virgin media connecting to specific games / websites for the last 3 days. I have attempted to contact virgin media on multiple occasions regarding this but they j...Packet loss Hi, I'm having a constant packet loss registered on my BQM: It's been going like that for quite some time. The router is in the modem mode and it was fine for some time before the issue appeared...High latency I recently switch to the 500MB last week and started to notice on BO6 my latency is stilling between 20 and sometimes hitting 30+ Iv got a wire running from the hub straight into my PlayStation and s...Connection Issues - Dropped packets and variable latency Over the last few months, I've been experiencing dropouts and latency issues on my Virgin home broadband, which impacts wired and wireless connections. This particularly affects WiFi calls, Video cal...Disconnect errors in multiple online games. Hello, I’ve been having constant disconnect errors in multiple online games such as Destiny 2, The Division 2 and Monster Hunter Wilds. Is there any fix to this? Ps5 + Virgin issues For the last 2 days I’ve been having issues with my Virgin broadband and my ps5, all speed checks etc come back fine but whenever a game needs to request data from a server or connect to a server the...Certain games completely shut down my Internet momentarily. i play a lot of games and this issue is how happening for 3 games and i really want to fix it!! So ever since switching to the HUB 5 1gb i had an issue where 1 specific game would momentarily disc...
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