Unstable ping/latency & packet loss
Hi, Like quite a few others, over the past few months my Gig1 connection has been suffering from periods of high latency & packet loss. This doesn't really affect streaming, web browsing etc, but it totally kills any kind of competitive gaming. I've tried factory resetting the router, reseating connections etc. Nothing's worked. Does anyone have any advice? Todays graph so far: Yesterday: Saturday: Some stats... Item Status CommentsChannel Overview Downstream Upstream Cable Modem Status Online DOCSIS 3.1 Primary downstream channel Locked SC-QAM DOCSIS 3.0 channels 31 6 DOCSIS 3.1 channels 1 0 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 25 331000000 -6.599998 35.779911 QAM256 25 1 139000000 -6.099998 35.595078 QAM256 1 2 147000000 -6.500000 35.595078 QAM256 2 3 155000000 -6.700001 35.595078 QAM256 3 4 163000000 -6.799999 35.595078 QAM256 4 5 171000000 -6.799999 35.595078 QAM256 5 6 179000000 -6.700001 35.595078 QAM256 6 7 187000000 -6.400002 35.595078 QAM256 7 8 195000000 -6.299999 35.779911 QAM256 8 9 203000000 -6.099998 35.779911 QAM256 9 10 211000000 -5.799999 35.779911 QAM256 10 11 219000000 -5.700001 35.595078 QAM256 11 12 227000000 -5.400002 35.779911 QAM256 12 13 235000000 -5.299999 35.779911 QAM256 13 14 243000000 -5.200001 36.386890 QAM256 14 15 251000000 -5.200001 35.779911 QAM256 15 16 259000000 -5.099998 35.779911 QAM256 16 17 267000000 -5.400002 35.779911 QAM256 17 18 275000000 -5.599998 35.595078 QAM256 18 19 283000000 -5.900002 35.779911 QAM256 19 20 291000000 -6.000000 35.779911 QAM256 20 21 299000000 -5.599998 35.779911 QAM256 21 22 307000000 -5.700001 35.595078 QAM256 22 23 315000000 -6.000000 35.779911 QAM256 23 24 323000000 -6.400002 35.779911 QAM256 24 26 339000000 -6.599998 35.779911 QAM256 26 27 347000000 -6.500000 35.779911 QAM256 27 28 355000000 -6.500000 35.779911 QAM256 28 29 363000000 -6.400002 36.386890 QAM256 29 30 371000000 -6.299999 36.386890 QAM256 30 31 379000000 -6.299999 36.386890 QAM256 31High latency in valorant to London server
Hi, I've reached out a few times to both Riot and Virgin 150 support numbers and not had much luck. I get passed back and forth. I'm trying to resolve ping issues im getting. Currently I ping 40 to London, 30 to Frankfurt and then 40 again to Paris when trying to play VALORANT despite living in the UK. I'm trying to see what I can do or ask or who I can ask to try bring better routing so that my London server UK ping is way down. I play with a wired ethernet directly into the router. I've done a full reboot via the pin as suggested. I have also tried doing everything from Riots side they recommended, which was diagnostic tools and DNS flushing. Desperately need some help and advice as its tied to my income slightly and want to be playing on the lowest ping possible for itPower levels on Hub5
Hi guys, had an engineer visit last week and only really got a chance to test it all properly. To cut a long story short I was having intermittent issues with connection, ping, jitter etc so engineer instantly said that the signal was too high for the line. So started testing under load, and it’s probably worse than it ever was but a bit late in the week now for VM to resolve. Looking through some threads on here and couldn’t really find a “what should my power levels be” thread. picture of downstream/upstream network status, either above or below? Thanks 🙂Experiencing high ping spikes
Hi, I'm currently a Virgin Media internet subscriber to a package with speeds of 1000mbps down and 50mbps up. In terms of speeds, my internet has been perfect since first getting it. However, over the last few months my internet has degraded when playing multiplayer games. When playing titles like Call of Duty: Modern Warfare II, Rocket League, and even Forza Horizon 5, ping previously was consistently around 20ms-30ms depending on servers etc. Now, my ping can randomly spike: sometimes as low as 40-50ms, sometimes as high as 800-900ms. Its getting to the point where multiplayer games are unplayable. I'm of the belief that its oversubscription but I'm hoping that its a router problem and that it can be fixed by purchasing a better router, but I don't want to make that investment until I know. Any help is appreciated!
