Ps5 + Virgin issues
For the last 2 days I’ve been having issues with my Virgin broadband and my ps5, all speed checks etc come back fine but whenever a game needs to request data from a server or connect to a server there is connectivity issues which either fails or takes forever. Ive tried contacting Virgin who says there is an issue with an error saying “Hub levels out of spec - engineer required” but I’ve now seen multiple posts on Reddit all have issues and the only thing in common is Virgin broadband. I have tried everything i can think of so any suggestions would be appreciated. tried a reset, modem mode, turning off smart channel, trying a guest network, port forwarding, wired, wireless, messing with settings on the router itself but it works perfectly fine on my hotspot so i know this is a virgin issue with ps5s191Views3likes7CommentsEthernet, gaming problems
Hello all, I recently got a new router put in the house and I ran a diagnostics test the other day to see why my game input felt slightly delayed for my gaming pc. It turns out there is a problem with the ethernet (and wifi)? I use tp links could this just be the problem although they seemed to be fine with the old router.594Views0likes3CommentsHigh Ping in online gaming (PS5)
Hey, I’m struggling with really high ping in online gaming, varies between 48-90 ping then sometimes shoots to 121ping. I play on my own servers I’ve tried everything possible I even have ExpressVPN router connected thinking that would help the ping but it’s still the same ping. I play on PS5 with Ethernet. Any advice would be appreciated. Many thanks.889Views0likes2CommentsExperiencing high ping spikes
Hi, I'm currently a Virgin Media internet subscriber to a package with speeds of 1000mbps down and 50mbps up. In terms of speeds, my internet has been perfect since first getting it. However, over the last few months my internet has degraded when playing multiplayer games. When playing titles like Call of Duty: Modern Warfare II, Rocket League, and even Forza Horizon 5, ping previously was consistently around 20ms-30ms depending on servers etc. Now, my ping can randomly spike: sometimes as low as 40-50ms, sometimes as high as 800-900ms. Its getting to the point where multiplayer games are unplayable. I'm of the belief that its oversubscription but I'm hoping that its a router problem and that it can be fixed by purchasing a better router, but I don't want to make that investment until I know. Any help is appreciated!4.7KViews0likes26CommentsMassive lag spikes, rubber banding when playing Battlefield 2042
Hello For the past three days I've had to reboot my Hub 4 every time I want to play Battlefield 2042. If I don't I get massive lag spikes, rubber banding and higher than normal latency. I've also been playing World of Warcraft and that plays fine. Once I reboot the Hub it is fine. Any idea what could be causing this?2.5KViews0likes7CommentsXbox Series S sudden NAT & Teredo issues
Area 21, south London. Sudden issues since Xmas Eve whereby the Xbox will not connect to internet. I’ve reset Xbox and router, wired the connection, it’s not working. Will connect to my iPhone hotspot but when trying to connect to virgin I’m getting Teredo issue, cannot connect with static IP, NAT type unavailable, service info unavailable. I’ve followed all Xbox troubleshooting. See there was an issue in Staffordshire earlier this year with lots of people reporting the same, seems it was an ISP issue. Anyone advise?3.5KViews0likes20CommentsPing Spikes and Latency Issues
I have used Virgin Media for a long time and have been satisfied with the speeds they provide but I just feel like I have constant issues with latency and ping spikes. To give a bit of background, I am a streamer and content creator while also playing competitively in a few FPS titles. This means that latency and internet speeds are crucial to allowing me to do this. There is not other provider in this area that can get close to the speeds that VM provide me and I am really happy with them, but latency issues and high ping spikes and really bugging me. I came across something called "bufferbloat" which can cause problems with these things and after researching, I found that buying a 3rd party router with SQM or QoS could solve this. I have an Netgear Nighthawk XR1000 which cost a decent amount and has some great tools which would definitely help this. After more trial and error I thought I had fixed the issue but suddenly again in the last week my Download Latency spikes and when performing a Bufferbloat Test on sites like dslreports.com and waveform.net I am getting results of +200ms (and over) of bufferbloat. I am wondering if anyone can help me and recommend any fixes and what may be causing this. I was thinking about upgrading my speed to VMs 1gig plan but I am unsure if this can be solved by changing package or something I can remedy myself without that. I appreciate any help and advice!2KViews0likes6Comments