Forum Discussion

Tracey71's avatar
Tracey71
Tuning in
4 days ago

Connecting to COD on Xbox

Hi I am unable to log on to COD online services on my Xbox S, having searched online it seems that many Virgin Media Broadband users are having the same issue.  Is anyone else having this issue or can someone help me fix this please?

6 Replies

  • PS5 user here and cant connect. Its definitely a Virgin Media issue as when I hotspot from my iphone I can log in and play. 

    The same thing happened in Feb this year - you wouldve thought lessons wouldve been learnt from it.

  • PS5 user here too. I’m stuck on logging into COD online services, but it works perfectly fine from my phone hotspot too. 
    Everything else on my PS5 works fine, speed connection is great too, just when I try to connect to COD. 

    • darren707's avatar
      darren707
      Joining in

      Just to update: it’s working for me this morning. 

  • Sorry to say but I am in the same boat, I can play with my phone hot spotting but not through the ethernet cable. 

    Please sort this out Virgin.