Playstation 5 having connection issues? here's a solution.

so for over a year i was having issues with my ps5 on connecting to virgin broadband. Hub 5.

after turning the ps5 on it would connect for a few seconds and then lose connection. it would not re-establish connection for up to 10 minutes. not only that it would knock every other device off the network for around 3 minutes.

it nearly drove me insane.

cue many calls with virgin and even an engineer coming out to check the line. i even bought a new ps5 just in case but to no avail.

UNTIL!!! i called virgin one last time, went through all the usual turn this off and on, check this check that bla bla until at near the end of the call the guy said "i suppose we could try turning off ipv6 and just run it on ipv4 (making it public), its something we do for business" i said sure try it and see.

an hour later the change took effect and i haven't had a problem since. this was two months ago.

TLDR

call virgin, tell them to turn off ipv 6, switch to ipv4 and make it public.

i really hope this helps someone else and spares them the madness I went through.