Recent DiscussionsNo longer receiving verification texts from third parties Since transferring to virgin media a week ago I am not receiving verification texts from third parties on my o2 mobile. I've reached out to both vm and o2 for assistance but vm says there are no prob...Credit agreement number and security key I got switched from virgin media to O2, I’m trying to look at how long I have left on my credit loan from virgin. I need to in put my credit agreement number and security key online to view this. I j...SolvedHandset contract Can anyone help as since virgin went to O2 it is impossible to get any answer with regard to handsets. I have two handsets on a virgin contract which I believe is coming to a end but unfortunately I ...Outgoing calls I can’t make outgoing calls while roaming even though roaming is turned Missed Payments on Credit Report Hi. I have 13 missed payments that have appeared on my credit report and have no idea what they are. 9 missed payments are from 2023, and 4 from 2022. It gives the last for digits of a number as r...Stuck on password A54 My A54 suddenly is stuck at enter password, which was set so long ago, I can't remember it?! It has never done this before. Is a hard reset the only way to go, if so how is that done? Thank you ki...Replacement SIM card Hi I had an O2 SIM card as part of my package and now I can’t find it. It may have been chucked out. Can I get a replacement? I can’t see anything on the apps that can help. Impossible to contact h...O2 are emailing my bills to a stranger! Nightmare scenario been going on for months. The guy who sold me my package got one word in my email address wrong. I have recently sorted it out for the Virgin account but not for the O2 SIM card wh...Finding out when my device contract ends Hi, Can someone please advise when my device contract runs out? Thanks Jennifer Barton Phishing call or inept customer service call? Had a weird call purportedly coming from Virgin/O2. Number was a 0203 5186556. Caller said that there had been problems reported with my type of SIM, that it needed to be changed, that they would DHL...
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