Recent DiscussionsOutstanding Bill Hi, Strange one this but on my credit report is an outstanding bill of £270 from 2015. I didnt know about this but I need to pay it. How can I find out my account info and how do i pay it ? Any he...Need security key to call about credit agreement Hi, I have a mobile that’s nearing the end of the contract. I tried to call virgin to pay off the outstanding balance but the robot is asking for my account number and landline but I don’t have a la...Dreadful service - speed and connection issues I Ave been a Virgin Media customer for many years. We selected VM for stability of broadband. Both myself and my wife require to do some work from home, some if it critical. We pay for a 1gb connecti...Billing on previous number Please kindly contact me as I require help and have contacted customer services on numerous occasions for help with my previous number (virgin mobile) which was changed without my knowledge and I nev...How do i find out how long i have on my device plans I had two mobile device contracts with virgin mobile. The sims have switched to O2 but I am still paying for the devices through Virgin. How do I find when these end because anything mobiles just red...contract expired back in September 2024 Hello, My mobile contract expired back in September 2024, and I've been on a rolling contract ever since. I’ve had enough of paying for the same plan and wanted to upgrade, but the whole process has...Credit agreement - need access to account Hi is there anyone able to help me get my mobile credit agreement account up and running I've lost all my emails with the codes on them thanks [MOD EDIT: Subject title changed for clarity] Need to access virgin hand set credit agreement I need to access my my virgin credit agreement for my handset to check the outstanding balance. struggling to find out how to do that, can someone help? Handset Contract I'm trying to find out when my handset loan finishes. I know it started in January 2021 but I’m unable to locate the email with the credit agreement number and security key. Can you help please? I be...Phone contract Can I have a phone number to pay off my mobile phone contract early please
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