Recent DiscussionsOffset mobile bill When taking out a new contract Volt package, I was advised to take out a new sim plan and this can be offset against my total bill. How does this work please? Issues with mobile bill I have a contract with you & o2 for an iPhone. I’ve had a text saying my bill for virgin hasn’t been paid but every time I log in it takes me to my broadband bill instead so I can’t rectify the probl...Virgin Mobile device contract Im trying to find info on my virgin mobile device contract? I know my calls/data bill is handled by O2 and billed separately but my device direct debit still goes to virgin….how do I access it or co...Final Bill Hi I moved all my services to EE almost 3 months ago. They notified you of my move and I received an email from you but I'm still being billed for your services. Can you please send me a final bill...My Online 02/Virginmedia has been blocked Can anybody help me? I up-graded my O2/Virginmedia plan to a SIM and new I-Phone package. However somehow my O2 online account was blocked during the up-grade process, and so I haven't been able to ...Cable relocation I need to get my Virgin cable installation completed. The engineer came last week and left the cable for me to install in the duct. This has now been done. I need the engineer to return and now co...O2 and Virgin Mobile unwilling to repair my phone I got my iPhone 14 Pro Deep Purple phone from Virgin Mobile date 4th January 2023 according to my contract - which was Early Bird, a contract I got specifically because the ability to upgrade early. ...Handset contract I’m trying to find out when the contract on my handsets end and how to pay them off early but I can’t seem to get through to anyone on the phone or log in online. can anyone help with this please Proof of Purchase for Beats Hi, I received a pair of Beats Flex headphones with my phone and when I’ve approached Apple to replace them, they have not accepted the proof of purchase as it did not have the serial number of the ...Spam phone calls Some spam company has got hold of my O2 mobile number. I am currently receiving around 8 calls a day, all from different numbers (physing) some come up as mobile, some regional. I do not answer them,...
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