Recent DiscussionsOld contract on VM app I recently had my router changed. Had to cancel my original contract (I was still in my 14 day cool off period). When I log into the VM app it shows the old contract saying it is closed which is corr...Can't register Virgin Media account When trying to register for My Virgin Media, I cannot get past the create a password stage. I get the error "Sorry, there was a problem registering that password. Please choose a different one." I h...Unable to go to "My Account" or "My Virgin Media" Main Pages I have tried on 3 different devices (PC, Phone, Laptop) to access the "My Account" area from the phone app or the "My Virgin Media" log in pages for "https://www.virginmedia.com/my-virgin-media/home"...Unable to login to VMConnect, MYO2, or any VM apps Struggled to log in to my desktop VM site, and email on desktop and phone. Eventually managed to sort that, but now I can't login to MYO2, VMConnect etc on phone. Keeps asking for a passkey. I've ena...Can't log in I can log in to my virgin media app when I receive an email to verify my email address I do but it just keeps going around on a loop I can't seem to go an further any suggestions O2 Priority app My husband and I used to be able to access O2 Priority from our individual phones but now my access seems to have been cancelled. Is that because it is his Virgin Media account and only 1 email addre...Changing the way you sign in to My Virgin Media On 19 June I received the Email below from Virgin Media I have attempted to log i to my Virgin Media but neither the Virgin Media nor the third party Email addresses work with the password. I have t...Virgin Media and O2 email addresses Hi all, I signed up for VM broadband last week and have spent the last 5 days trying to link the 2 accounts (I don’t even know what for or why I have to) so I can do my account stuff online. Like man...Unable to log in to my virgin media account. When linking to O2 it says email dosn't match. Hello, I am a new customer and I am unable to log in to my virgin media account. When I click sign in it says : ''Sorry, you can't access this page''. Then it tells me to link my virgin media account...Email address still connected to old account I have just joined Virgin Media as a new customer under my own name. The old account (same address as new account) was under my Mum's name. I am still using the same email address as my Mum's old a...
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