Virgin Media and O2 email addresses
Hi all, I signed up for VM broadband last week and have spent the last 5 days trying to link the 2 accounts (I don’t even know what for or why I have to) so I can do my account stuff online. Like many others, it seems, no luck, tried loads of ways of getting it to work, even found a receipt from when I stayed in a Travelodge and used their WiFi (Virgin WiFi) with an old aol email I use sometimes. No luck trying that either. Used all my attempts everyday so far in the hopes that someone might get in touch to tell me off and ask what I’m playing at!
Anyway, my question is do I need it? If my service goes live on August 4th like my welcome email says and I get what I asked for (i.e. broadband - that’s all i want) and my Direct Debit goes out every month what else would i need it for? I’ve got the Head Office postal address so i can communicate or complain via letter, if they want me to know anything they can send me an email (I know it works or I wouldn’t have my contract or the link that started all this nonsense) or a letter or if it’s general not personal, stick it on the front page of their website.
