Adduxi
Very Insightful Person
Joined 15 years ago
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Re: Why are VM so Crap!
richiekuk wrote: I sent it straight back, using their packaging! And therein lies the problem. VM "systems" would be expecting the old Hub back and the new one to be used, irrespective of them being the same. It wouldn't surprise me if your old Hub is deauthorised at some point soon.29Views0likes0CommentsRe: Virgin.net no email access
One important point that does not seem to be in this thread. Are you still a paying customer of VM and have you been using this email address without any breaks in being a paying customer? VM are actively deleting mailboxes from non paying customers, so that's one possibility. Also the older virign.net accounts have been known to get "orphaned" and will need VM intervention to get them linked back again.56Views0likes0CommentsRe: No broadband for two weeks.
bev369 wrote: but they won't let me book an engineer because it's showing as an outage in my area This is normal practice for VM. Hopefully it will get sorted soonest and don't forget to claim compensation for every day it has been broken, minus the initial 48 hours.12Views0likes0Comments