ContributionsMost RecentMost LikesSolutionsRe: Will I ever get my install?? Don’t forget you are due compensation for missed appointments etc. Re: No External cable or ducting. Waiting for networks team (missed appointment) I would check if there are any other suppliers you can use. It sounds like it will be too expensive just to connect one user. Re: How do I access sub-user email addresses Most likely true, they haven’t given new users mailboxes for over three years now… Re: Terminating account and returning equipment VM Contracts don’t expire, they just become 30 day rolling. You have to give 30 days notice of termination. Once done you should receive a final bill. As for returning kit, VM should supply the packaging for their kit. Re: SPAM filter putting people at risk? VM haven’t given new users a mailbox for over three years now. Leavers have the mailboxes purged after 90 days. Given normal user churn, the service is only going one way. Re: How to split wifi Yes, that is correct. You can either split the SSID or temporarily disable the 5Ghz band. The choice is yours. Re: Unable to sign into My VM Account Can you access your mailbox using My VM and Webmail? Have you setup the four word app password for your Outlook mail client? Re: Forgotten password for ntlworld email accont If you have two mailboxes both now need a separate VMO2ID account. There is no such thing as “secondary” accounts anymore. I’m guessing this is why you can’t access the mailbox? Re: how do i book an engineer £25 standard non fault call out fee for moving VM kit around. If you wait here a day or two a VM Mod should pick this up and discuss with you. Re: Hi. I am trying to link a Virgin Media account to my Virgin/O2 ID If you have just joined VM it can take a while before you can setup your VMO2ID.
