ContributionsMost RecentMost LikesSolutionsRe: If I upgrade to Virgin 360.... No. It’s a one way conversation to a completely different system. Re: Mixing White & Black WiFi Pods I can’t believe that really. WiFi specs are usually backwards compatible, in this case the older ac and newer ax protocols. Re: Stream box suddenly started saying need more power However … it’s missing the point. The PSU is combined power and Ethernet. Re: Hub5 2.4g cameras and sockets not working If you really want to split the SSID and providing your DO NOT have Pods, then see below; • Access your Hub by navigating to 192.168.0.1 • Login with the default login info (on base of Hub) unless you've already updated it. • Go to Advanced Settings > Wireless > Security • Disable the Smart Optimisation on the wifi bands. • Under Wireless Frequency 2.4GHz change the Wifi Network Name (SSID), suggest append _2 to the end. • Repeat for the Wireless Frequency 5GHz, suggest append _5 to the end and click on Apply changes • Try to avoid spaces and periods in the SSID names as they can cause issues with certain devices. Re: no welcome email, gig1 wifi only reaching 100Mbps Ahh, the old "1Gb Wifi" strikes again. Good comments from the last 3 posters ... Re: Trying to self install but have cables not wall socket What exactly is "not working"? Is there any SSID being broadcast? Any lights come on if you plug in an ethernet connection? Re: Record on 360 with V6 box japitts wrote: if you have any "sticky" links for programmes that will return "sometime", then make a note of those and keep periodically checking Wow, that's something I thought all recorders should do. Even my old Humax has this facility ... Re: Still getting error message when trying to access Sky Sports on PC BobD37 wrote: the IP address reported by the link you kindly attached is different to the one my PC shows in Network Settings That is quite normal. Your PC is on "your" LAN (Local Network) and will get an IP address in the 192.168.0.xxx range. Your Hub, however is on the VM WAN (Internet) and will get an address something like 85.12.56.16 or some such numbers. It is the WAN address you need to check and make sure it is geolocated in the UK. Re: High latency only resolved with router reboot I'm just parroting what information has been given out on various occasions on these threads. I don't reboot my Hub or Router, unless there is an extended power outage that outlasts the BBU, or it's a real problem. I don't need to reboot the Hub to "refresh it" ... Re: New contract not set up As this is a Community Forum, and not a direct line to VM as such, it will take a day or two for a VM Mod to pick this up. Otherwise just phone Customer Services, 150 from your Virgin Media home phone or 0345 454 1111