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Virgin Mobile

Tips and tricks for your Virgin Mobile service

38 Posts

Home Phone

Help with your Virgin Phone line

2112 Posts

Activity in Phone

Paying off VM credit agreement

I have a handset credit agreement with Virgin Mobile with a few months left which I would like to pay off but finding it impossible to do so.I am no longer a Virgin customer so cannot log in and don’t have an account number meaning when I call I cann...

amyed by Just joined
  • 1 replies
  • 0 kudos

O2 data is rubbish

Since O2 was amalgamated with Virgin, the data coverage has gone down hill. It is not uncommon to have 4g which allows calls, but you can't even load google maps. This I believe is because the O2 network is not robust enough for the number of custome...

casbar by Dialled in
  • 8 replies
  • 0 kudos

Digital Switchover

Around Christmas I received various emails telling me I should contact VM to get a new modem and a digital telephone switch over date. Although the modem has now arrived, there has been no comms about the telephone switchover and my SuperHub 4 simply...

Perm Call Num Suppress not working :(

Hi, I have my number permanently withheld. On my bill it states exactly this 'Perm Call Num Suppress' as an add on. I have made a couple of calls to a tradesman and to family where they have said my number has shown. I called virgin and they said tha...

Emmyboo by Joining in
  • 6 replies
  • 0 kudos

No Home Phone

I have no phone service today on my landline.  Obviously I cannot report it as the phone doesn't work.  Ruislip exchange NW London.

O2 Log in details.

Hi I’m trying to log into my o2 with my virgin media o2 id but I can’t find the email with my information on it, can a new email be sent to me please

Landline number still not ported from Sky

Hello, I made my first request over the phone to port our old landline number from Sky 2 1/2 weeks ago (which I made also when I ordered my VM package). After a firm deadline of 6/6 then 10/6 they both passed and still the old number was 'invalid'. I...

GG1990 by Joining in
  • 1 replies
  • 0 kudos