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Virgin Mobile

Tips and tricks for your Virgin Mobile service

188 Posts

Home Phone

Help with your Virgin Phone line

1433 Posts

Activity in Phone

Change my landline number

I need to change my landline number, can someone point me in the right direction of how I achieve this please? 

Tracy15 by Just joined
  • 38 Views
  • 1 replies
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Service suspense - outgoing calls only

Our home phone is ringing when someone calls, but we are unable to make calls as it says service has been suspended.just to confirm all payments upto date - no payments missed or late.broadband and tv working.is there something I should have done rec...

Resolved! Landline moving to digital issue

One of the reasons I kept my landline is because if the power fails, I can still make emergency calls. Now Virgin Media is forcing me to switch to their digital service - but without any reduction in the cost. I phoned the help line and explained tha...

Cire by On our wavelength
  • 3376 Views
  • 24 replies
  • 0 kudos

Resolved! Vat invoice

Hi I need to have vat invoices for my past bills and bills going forward how can I get these please.

Jango1 by Tuning in
  • 2621 Views
  • 27 replies
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Home phone

Home phone number not transferred as per original request. No useful response from support only keeping you on the line for an hour each time. Phone line still registered to BT. Who agreed to switch 28/09/24.Loosing the will to stay with Virgin 

Ted13 by Joining in
  • 94 Views
  • 1 replies
  • 0 kudos

Resolved! Digital switchover

Received an email this morning re the above. In it it states if you wish to switchover now phone this number which is just the usual virgin number. Get through but get nowhere, t,old wait for rollout for your area. No special arrangements to switchov...

Home phone not ringing out loud

Hii have noticed my home phone does not ring out loud.. it used to ring ok until it got switched over from the wall socket and now plugged directly into our Hub.The phone works ok and can be used to make calls, it just does not ring out.i do not have...

Anton87 by Tuning in
  • 224 Views
  • 3 replies
  • 0 kudos

Elderly parents life line switch off 8 nov

My Parents need use of a life line as dad has  Alzheimer’s and mum disabled this is essential for them ! The life line social services has fitted for them is on the main Virgin line in the hall way the new part sent we cannot connect as the hub is in...

Landline phone not ringing

Hello,I've got an ongoing problem with my landline phone not ringing (audibly). When I make a test call from my mobile, I can hear a ringing tone and the landline handset shows an incoming call (which I can answer), but there is no ringing sound.I've...

ramplee by Joining in
  • 139 Views
  • 1 replies
  • 0 kudos
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