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Virgin Mobile

Tips and tricks for your Virgin Mobile service

181 Posts

Home Phone

Help with your Virgin Phone line

1412 Posts

Activity in Phone

Is this number Virgin Media?

0203****** Some sites are saying that it's a scam, but I'm not sure, they asked for address and knew my name, and they asked if I wanted to renew as my contract.

btw36 by Just joined
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Resolved! Why can't I get virgin media both neighbours have it?

Both neighbours have virgin media installed. But I've been told that I can't receive any services. I've contacted virgin 4 times, they were supposed to call me back. But never do. Every house on the road is listed when you check to see if you can get...

Thora by Joining in
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Porting my BT number to VM

Hi have recently completed a form from Virgin online for transfer of my BT landline number to Virgin Media, but not heard anything back.The form asks for a BT ref number of some sort  but I assumed the account number would be sufficient but perhaps t...

Two landline phones - neither working

Hi, we have two landline phones. The display on the second phone reads 'Check phone line'. We've tried another phone in it to check that it's not the phone and we get the same display, so the issue is definitely with the phone line. No problem comes ...

Cassia by Joining in
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Reporting a dangerous driver

hi   had the same thing this morning, came from about 3 cars behind, and then decided to tailgate me for around 20 mins until i turned off, around 730 this morning   vehicle reg WR72 ***, thought it was O befoe the FA but i was looking in my rear vie...

Engineer visit to assist with phone move

We've had the email that we need to move phone to fibre soon.Phone is on different floor to Hub, but copper wiring does have socket near hub.Can I have engineer to a) check that this wiring will work, and b) (presumably) disconnect copper wiring from...

Credit file amendment - No response after 21 days

Hello,I have raised a credit file amendment ( KMM119175776V56942L0KM) over 21 days ago. I have provided evidence incl bank statements, Experian reports etc. please get back to me ASAP. Having sought legal advice, I will be raising a dispute with Expe...

Resolved! Move wifi hub

How can I get an engineer to move hub from upstairs bedroom to my lounge nearer my phone for switch over?No options for this on published numbers.I'm disabled.Thanks 

Rabc13 by Joining in
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Virgin mobile

Hi can someone please help? I have tried contacting Virgin in regards to my mobile device contract several times but don’t get anywhere they just refer me to 02 who don’t know the info needed. I can’t find any emails from the start of my contract and...

Landline Damaged

Our landline external cable has been damaged last saturday (28th sep) when Northern Powergrid dug up the front of the house (I did warn them to be careful!). Couldn't find a telephone number to call on the website (and landline queries not dealt with...

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