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Virgin Mobile

Tips and tricks for your Virgin Mobile service

191 Posts

Home Phone

Help with your Virgin Phone line

1435 Posts

Activity in Phone

Resolved! Billed for calls I did not make all to the same number...!

I want out of Virgin media...! On the 18 October I was billed for calls that I dod not make nor are they listed on my phone-:Friday 18 Oct.   12.17  Nat Geo.   08457201201   Duration 10.25 Friday 18 Oct.   12.35  Nat Geo.  08457201201    Duration    ...

pentode by Dialled in
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  • 3 replies
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Voip landline quality and internet issue

I have noticed recently that my voip landline quality is extremely poor and also noted a separate issue with the internet. If I call mobile to landline the call quality is poor, garbled like listening to fm radio going into a valley and cuts out.  Be...

cc1970 by On our wavelength
  • 117 Views
  • 1 replies
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Virgin mobile

Hi can someone please help? I have tried contacting Virgin in regards to my mobile device contract several times but don’t get anywhere they just refer me to 02 who don’t know the info needed. I can’t find any emails from the start of my contract and...

Can't connect to the network and data not working

I am currently walking around Dudley town centre doing  a pub crawl.. and I've have had issues connecting to the mobile network all night. I am currently in the weatherspoons on the WiFi location is high street Dudley, post code dy1 1py. 

HazzaTL by Tuning in
  • 179 Views
  • 4 replies
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Broken home phone line

HelloI'm sending this for my brother, he has fallen at home and puled the telephone wires and box off the wall. I don't live near him and don't know the extent of the damage.  I want to know how to arrange an engineer to come and replace the box etc....

Resolved! No phones compatible with our VM Hub

None of the phones we have tried are compatible with the Hub. The ones we have tried are all modern (some almost new). Even the emergency back-up phone installed by the VM technician will NOT connect. Any ideas if there is a way of telling which phon...

Ginger1 by Tuning in
  • 1657 Views
  • 17 replies
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Service suspense - outgoing calls only

Our home phone is ringing when someone calls, but we are unable to make calls as it says service has been suspended.just to confirm all payments upto date - no payments missed or late.broadband and tv working.is there something I should have done rec...

Wrong Time on Handset since moving to Digital Voice

Since moving to digital voice 2 weeks ago when we set the correct time on the BT digital handset when a call comes in it sets the handset phone 1 hour in front.When you change it back and get another call it reverts back to 1 hour in front again thei...

TAZMANUK by Knows their stuff
  • 15067 Views
  • 171 replies
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