Forum Discussion

mrwhitti's avatar
mrwhitti
On our wavelength
9 months ago

LANDLINE No Dialtone

My landline has not been working for 3 days , how do I report a fault as there is nothing on the website for logging this issue. I am still on the old wall socket connection & have tried plugging a different phone directly into the socket

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  • Akua_A's avatar
    Akua_A
    Forum Team (Retired)

    Hi mrwhitti 

    Welcome to our forums, and thank you for your first post. Sorry to hear your landline is down and you have been unable to reach us to report a fault. We want to do our best to help from here. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,

    • Akua_A's avatar
      Akua_A
      Forum Team (Retired)

      No problem at all mrwhitti. Please let us know how the appointment goes and if you need any further help 😊