Forum Discussion

mrwhitti's avatar
mrwhitti
On our wavelength
8 hours ago

LANDLINE No Dialtone

My landline has not been working for 3 days , how do I report a fault as there is nothing on the website for logging this issue. I am still on the old wall socket connection & have tried plugging a different phone directly into the socket

2 Replies

  • Hi mrwhitti 

    Welcome to our forums, and thank you for your first post. Sorry to hear your landline is down and you have been unable to reach us to report a fault. We want to do our best to help from here. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,

    • Akua_A's avatar
      Akua_A
      Icon for Forum Team rankForum Team

      No problem at all mrwhitti. Please let us know how the appointment goes and if you need any further help 😊