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Seacourt's avatar
Seacourt
Just joined
2 months ago
Solved

How to port my VOIP phone number back to Virgin

Hi, Many years ago I ported my Land Line Phone Number to a SIP provider as I was going to use a VOIP service. 

Now I find myself not using the Land Line half as much as I used to and think at some point it will come to an end. 

As I have a Land Line as part of my VM package, is there a way to port my Number back to Virgin Media on my Landline? 

How do I do that?

Thanks 

Seacourt

  • Hello Seacourt 

    I've just sent you a private message confirming the number is okay to be ported to us.

    It will take 10 days from today.

    Can you please keep me posted once it'sgone through.

    Gareth_L

4 Replies

  • Hello Seacourt.

    Welcome to our community.

    Thanks for asking about porting your current VOIP over to us.

    It's a bit of a grey area and we would only be able to check if it's possible by accessing your account and making sure both numbers have the same area code.

    I can check anyway for you.

    If you don't mind, I'll need to send you a private message to pass security. 
    If you can check your logo at the top right of your screen, that would be great. 
    Gareth_L

     

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

     As long as the number you want to port has the same area dialling code (STD) as the area you are living in right now, you should be able to do it.

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team

      Hello Seacourt 

      I've just sent you a private message confirming the number is okay to be ported to us.

      It will take 10 days from today.

      Can you please keep me posted once it'sgone through.

      Gareth_L

  • Hello Seacourt 

    Thank you for the update regarding your number. Glad to know this has now been ported over to us successfully.

    If we can help with anything else, you know where we are.

    Gareth_L